Data Access Engineer at Civitas Learning

| Austin
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Data Access Engineer

Civitas Learning is seeking an entry level Data Access Engineer to help configure and maintain infrastructure serving millions of users accessing our applications in a multi-tenant/multi-region environment. Our philosophy is simple: hire amazing engineers, give them the best tools and work environment, surround them with a great team, and help them deliver amazing software. Civitas prides itself on being one of the top three Amazon Web Services customers in the Austin area and the top Ed-Tech customer in the world! The role will be working in the Data Engineering Services team comprising customer support and application delivery team in setting up and maintaining an ETL platform and working closely with the Cloud Engineering Team to enable and maintain services for the customer. Cloud Engineering at Civitas includes managing over 1,300 AWS resources across many ETL-centric environments. As a top AWS customer, the Civitas is given top priority in personally working with Amazon Web Services' Product Teams.

This position will work with organizations within and outside the company to help define, scope, implement, test, deploy, and monitor existing and new products and internal tooling. Primary responsibilities include setting up, maintaining and troubleshooting VPN connections and SFTP Flat File uploads, implementing and managing SSO across multiple products, and setting up data extracts/ingests using our internal ETL tool set. Security is our number one priority across the company. The candidate will also optimize and elaborate on existing infrastructure components. There will be ample opportunity to gain experience using AWS technologies. 

The team works with the following technologies/constructs:
  • OS: Ubuntu, OS X, Amazon Linux
  • AWS VPCs and VPN: Ipsec, PPTP, L2TP, SSL, HTTP
  • Directory Services/Auth: SAML, AWS Simple AD, LTI
  • Public Key Infrastructure: SSH, PGP, TLS
  • RDBMS: AWS RDS, Postgres, SQL Server, MySQL, Oracle

Nice to have
  • Metrics: DataDog, Statsd, ELK (ElasticSearch, Logstash), Splunk
  • Continuous Integration: Jenkins
  • Virtualization: EC2, Vagrant
  • VCS: Github Web/Github Enterprise
  • Linux Shell and Python Scripting
  • Knowledge of application transport and network infrastructure protocols

If you're the right candidate, you'll be familiar with working in an infrastructure similar to ours and have an awareness of the Amazon AWS ecosystem, EC2, PaaS offerings (EMR, RDS, Redshift, etc.) & VPC.

About Civitas Learning:
Civitas Learning helps colleges and universities harness the power of their student data to improve student success outcomes. We embed actionable intelligence in workflow tools so higher education can focus their student success strategies, deliver proactive care, inspire holistic advising, and quickly measure what’s working for whom. With our platform, software and services, our customers empower leaders, advisors, faculty, & students to measurably improve enrollment, persistence, and graduation outcomes.

Today, we work with 375 colleges and universities, serving nearly 8 million students. Together with our growing community of customers, we are making the most of the world’s learning data to help graduate a million more students per year by 2025. For more information, visit:

Civitas Learning is located in the heart of downtown Austin, directly across from Lady Bird Lake and the Austin Hike and Bike Trail. Civitas offers a comprehensive benefits package including medical, dental, vision, disability insurance, onsite paid parking, 401-K Program and a flexible paid time off policy. Civitas Learning is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.


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We're in the heart of downtown Austin near great restaurants and watering holes. We also love our view of Lady Bird Lake.