The Security Business Group Customer Success team is looking for a Budget and Management Data Analyst to partner with customer success leaders to help drive their business units forward based on data driven decisions. As a data analyst you will define, scope, investigate and solve meaningful business problems.

What you will do:

●       Undertake data investigations by extracting, cleansing, combining, manipulating and analysing large datasets from multiple sources and presenting analytical findings.

●       Primarily focus on budget management and analysis, headcount management, team capacity planning and organizational design.

●       Contribute to key business decisions by providing data-backed insights derived from complex data investigations, data mining and modelling.

●       Partner with various members of the CS leadership team to help them better understand their business.

Who you are:

●       A tenacious problem-solver with a strong attention to detail and revel in translating raw data into meaningful insights

●       Pride yourself in being accountable for producing accurate and reliable outputs.

●       Desire to see your analytical work have real impact on an organization

●       Enjoy both creating analyses and crafting recommendations based on your findings

●       As a member of our team, you'd be expected to live out the operating principles we share:

○       We cultivate a psychologically safe environment

○       We first seek to understand, then solution

○       We assume best intentions

○       We set ambitious goals

○       We measure everything

○       We challenge and commit

Skills you have:

●       Required:

○       Data analysis skills

○       Proven experience running budget and headcount planning exercises

○       Meaningful experience managing and providing insight into budget and headcount utilization

○       Intermediate understanding of statistics

○       Advanced Microsoft Excel / Google Sheets skills

○       Demonstrated ability to clearly communicate findings and recommendations

○       Stakeholder management skills

●       Nice to have:

○       Experience with organizational design

○       SQL skills

○       Experience using data visualisation tools such as Tableau

Duo’s mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. Our roots and values were forged in the Midwest. We believe in enabling and empowering people to follow their passions inside and outside of the office. Collaboration is our standard operating practice, and we actively seek to reduce barriers to brilliance.

Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that’s why we are the most loved and trusted company in security.

Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo’s achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

And if this role is exciting to you, we encourage you to apply even if you don’t meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.[1]