Data Analyst

| Austin

HomeAway, a world leader in the vacation rental industry, is the place to book beach houses, cabins, and condos with more than two million places to stay in 190 countries. The site makes it easy to find and book the perfect vacation rental for any getaway, often for less than the cost of traditional hotel accommodations. HomeAway is part of the Expedia Group family of brands.

Opportunity:

HomeAway is seeking a Data Analyst to support the development of HomeAway Risk and Guarantee Programs. As a member our Global Risk Management and Analytics team, the data analyst will play a key role in supporting our Guarantee Programs and initiatives, and will work closely with internal teams including risk, product and Customer Service. You will be able to effectively and quickly turn data into actionable information that drives business decisions and strategy. We are searching for a detail-oriented,self-directed standout colleague with experience working in a highly dynamic and collaborative environment.

What Will You Do?

  • Identify, analyze, and interpret trends or patterns in complex data sets;
  • Prepare concise, compelling presentations of findings and recommendations for internal partners;
  • Work on ad-hoc projects, Identify and analyze opportunities to drive efficiency in key business processes;
  • Improve data quality, ensuring that metrics are meaningful and insightful;
  • Use case management, customer happiness, and other KPIs, to conduct regular trend analysis and provide in-depth insight for risk management and key stakeholders;
  • Identify trends targeting HomeAway Guarantee programs to mitigate risk and exposure;
  • Contribute to reports for Executive Management and other key stakeholders;
  • Contribute to innovative ideas; provide thought leadership to greater Risk Management team

Skills You’ll Use Every Single Day:

  • Attention to detail and a dedication to data integrity;
  • An interest in understanding the customer perspective and using data to drive better decision-making;
  • Excellent problem solving and analytic skills to identify current and potential problems and recommend solutions;
  • Proven ability to turn data analysis into actionable recommendations within a risk and operational environment;
  • Good social skills and ability to work with all levels of management, across different organizations;
  • Works well in a dynamic team environment with an appetite for challenge

Skills/Experience:

  • Degree in a Business/Statistics/technical field or related discipline preferred;
  • 2+ years of experience in an analytical role, risk/customer experience preferred;
  • Validated analytical skills to work through complex problems, manipulate and analyze large data sets, and produce actionable business insights;
  • Proficiency in extracting and manipulating data using SQL, with a solid focus on data integrity and accuracy;
  • Advanced proficiency in Excel, for data analysis and modeling

Benefits & Perks:

  • Competitive health and insurance benefits.
  • Competitive salary.
  • Annual target bonus or commission.
  • Paid vacation and sick time.
  • Vacation rental on a yearly basis (taxable benefit).
  • Employee Stock Purchase Program.
  • Free snacks and beverages.
  • Frequent company update talks with our leadership team.
  • Free listing on HomeAway.com.
  • Electronic, adjustable stand-up desk.
  • Discounted Metro & Rail pass.
  • Casual dress.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • ReactLibraries
    • DjangoFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

HomeAway has five offices in the Austin area with a 16-story global headquarters under construction at the Domain set to open in 2019.
11800 Domain Blvd, Austin, TX 78758

Insider's spotlight

What’s the vibe like in the office?

Some of us have been working together for 5+ years and have been there for each other during engagements, births, divorces…you name it. They have truly been my second family and my coworkers are the best part of coming to the office every day.

Amanda

Director, B&B Sales and Supply

What projects are you most excited about?

As a Software Engineer, I’m excited to rebuild an old JavaScript and jQuery STAB component into a new React based component. The goal is to update this component to our new tech stack so when consuming applications move to using Catalyst based applications we can ease the integration process.

Juliana

Advertising Account Executive

What makes someone successful on your team?

Being a successful finance person means being a strong business partner and not only understanding what is happening throughout the business but also being insatiably curious about it. It’s not enough to just know math, or know the numbers; you need to know where those numbers come from, how they get there and what's driving that result.

Sharon

Sr. Director Global Finance Operations

How do your team's ideas influence the company's direction?

The Talent Acquisition team is always pitching innovative ideas at our 120-day planning sessions that directly impact the company and recruitment experience. It’s amazing to see how quickly we’re able to implement new ideas every 120 days and measure the results. We’ve seen everything from employee referral reform to self-defense classes in Austin.

Marisela

Director, Global Talent Acquisition

What projects are you most excited about?

I'm on a team that's investigating the integration of react-native into our existing mobile app and my focus is primarily on bridging our existing native analytics packages into the react-native side of things. This allows us to adapt and improve based on what customers do while using our product,

Andrew

Software UI Engineer

What are HomeAway Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Parking

Additional Perks + Benefits

We were recognized by the Austin American-Statesman for having the most generous parental leave in Austin!

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