Data Analyst

| Austin
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About Sysco Labs
Sysco LABS is a technology-focused division within Sysco, dedicated to reimagining foodservice through innovation. An extension of Sysco’s commitment to deliver exceptional products and services to the foodservice industry, Sysco LABS uses customer and market intelligence, data-driven insights and agile technology development to rethink the entire foodservice ecosystem.
Our innovation will improve everything from the ordering process, inventory, pricing and automation to the in-restaurant customer experience. Operating with the mindset of a startup and backed by the authoritative expertise of an industry leader, Sysco LABS’ mission is to improve the Sysco customer experience and consistently deliver cost savings and new innovations through technology.
Data Analyst

 Sysco LABS is looking for a Product Data Analyst to work with our analytics, product, research and development teams to form strategies and tactics to optimize our products using quantitative data. You will help find answers to broad questions, identify patterns and trends and assist with making informed decisions to influence product strategy and direction. You will educate people on what data is available to help them ask the most pertinent questions. You will also identify opportunities and raise our organizational competency around data and analytics.
This role is primarily responsible for driving an effective, actionable and accurate view of analytics within our Product organization. Specific responsibilities will include:

  • Use a combination of exploratory and descriptive analytics to inform product strategy & roadmap
  • Understand data infrastructure and coordinate with Data Engineering to deliver data models and structures that meet business demands
  • Design relevant data models, including outlining dimensions and measures needed, for answering business questions
  • Establish and implement product data standards and best practices in order to optimize the data collection, fidelity and accuracy
  • Assist Engineering in deploying and documenting consumer event tagging in all applications
  • Develop product measurement plans and dashboards; monitor metrics and KPIs
  • Review and interpret feedback via behavioral event tagging and funnel analysis; translate findings into strategic action
  • Makes strategic decisions that impact the overall features & functionality of product features and functionality as it relates to data
  • Ensure optimization and validation initiatives are implemented, tracked and reviewed post production
  • Collaborate with product teams on ad-hoc analyses that uncover root cause of recent business trends - and set the stage for deeper insight going forward
  • Shape, explore, and publish data for business analysis or stakeholder initiatives using core BI tools (Tableau, R, and MixPanel)
  • Perform ad-hoc analyses that uncover root cause of recent business trends


What you bring to the table:

Required Skills

  • Expertise with SQL
  • Proficiency with MixPanel or Google Analytics and custom event tracking in relational database environments (sequence segments, events, etc)
  • Experience with Digital Marketing Tools (Google Search Console, Adwords, Marin, Google DoubleClick stack, Google Tag Manager, etc…)
  • Experience with ecommerce experimental testing and testing platforms (Optimizely, Google Optimize, etc...)
  • Proficiency with Python is preferred
  • Experience with JavaScript (in context with tag management)
  • Experience with Python Analytics/Viz packages
  • Proficiency with R-Studio
  • Experience with Data Mining tools such as RapidMiner, Opera, ProM

Background and Experience:

  • Minimum 3 years of experience using data to drive decisions and insights
  • Bachelor’s degree in a technical field
  • Proficiency with clickstream data mining and insight development
  • An ability to multitask, prioritize, meet deadlines, and communicate expectations
  • Ability to work independently to achieve projects and goals with minimal guidance
  • Flexibility and ability to work in a fast-changing environment
  • Solid written and verbal communication skills
  • Ability to be flexible and a desire to gain knowledge

At Sysco LABS you will be part of a team that values trust, learning, and working together to solve problems. Your efforts will help to build groundbreaking experiences for our customers. Come join us!
We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • SwiftLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • OptimizelyAnalytics
    • TableauAnalytics
    • ContentsquareAnalytics
    • FigmaDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

Austin, TX 78702

An Insider's view of Sysco LABS

How does your team reward individual success?

At Sysco Labs, we are always willing to help each other toward a common goal. In my role at Sysco Labs, I have been stretched as a developer and encouraged to learn so many new things along the way. I have a great team that works together to find the best solution to a problem.

Bailey

Android Developer

What does your typical day look like?

My days consist of a lot of team involvement and engagement. I meet with my teammates to see what people need, plan what’s coming up, help find solutions to blockers, and ideate ways to make our processes better. Somedays I feel like I am collecting continuous feedback from everyone and working to find out the best possible improvements.

Allyson

Data Operations Specialist

How does the company support your career growth?

One of my biggest goals is to live a healthy, balanced lifestyle. I suffered a mild heart attack several years ago and have since lost over 100 pounds. My leadership and peers have supported me throughout my journey and given me the flexibility to maintain a work/life balance.

Martin

Director of CX Deployment

How do your team's ideas influence the company's direction?

The UX Research Team is in constant contact with our Customers. Our ideas are derived directly from the various sources of Customer data we gather, i.e., one-on-one interviews, surveys, and more. These Customer-focused ideas influence the prioritization and roadmaps for new features and improvements to drive billions in revenues for the company.

Craig

Director of UX Research

How has your career grown since starting at the company?

I joined Sysco LABS relatively recently and the one thing I’ve experienced is that the people I work with have been really great. Everyone has a vested interested in seeing you succeed and that’s been very helpful as I ramp up in my role.

Ronak

Product Manager

What are Sysco LABS Perks + Benefits

Sysco LABS Benefits Overview

At Sysco LABS you will be part of a team that values trust, learning, and working together to solve problems. Your efforts will help to build groundbreaking experiences for our customers. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
We offer competitive base & bonus packages, fun, casual, fast-paced work environment filled with talented colleagues.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 4 weeks of parental leave for the primary caretaker. We also provide 4 weeks of leave for the secondary caretaker.
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Floating holidays
Office Perks
Company-sponsored outings
Professional Development Benefits
Job training & conferences
Sysco Labs offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Lunch and learns
Sysco Labs hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Paid industry certifications

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