Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and Zero Trust for the Workforce provider. Duo’s mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that’s why we are the most loved and trusted company in security.

Our Mission

Data is an important part of how we drive decision making. The Platform Quality Engineering organization is looking to drive the collection of actionable, quality metrics and share insightful data with the engineering team that will help improve product quality. A future desirable state is one where metrics that drive quality are at every engineer's fingertips, we test smarter and with customer empathy.. 

What you’ll do 

As a Data Warehouse Developer, you will be part of the “Autobots Data Team”. We call ourselves the Autobots because we love to transform challenges into automatable solutions. The solutions we engineer are as diverse as we are and we never shy away from a challenge. 

You will be responsible for building an ETL pipeline for our Engineering data warehouse. You will be tasked with building and maintaining the operation of our data warehouse infrastructure components with a focus on the collection, processing and storage of data. The data warehouse tracks data coming out of our source code repository, our full suite of automated test results and product release metrics. You will be responsible for the warehouse, ensuring data integrity  and congruence of data while building dashboards to view the data. As we expand our data sources, you will be responsible for consolidating the data and making it mineable for analysis.  

What you will do day to day

• Partner with all teams in R&D, particularly with Built and Tools Engineers, Quality Assurance Engineers, IT Data Developers and the Data Science and Engineering teams to understand and solve their data needs 

• Help define our metrics and Improve the way we collect and maintain our engineering metrics and data optimizing the collection and reporting processes along the way

• Build, maintain and optimize the data warehouse infrastructure and  ETL/ELT pipelines

• Migrate our engineering data warehouse from a current homegrown tool to use Snowflake, ensuring data integrity is maintained in the migration

• Participate in design sessions and code reviews with peers

• Lead and mentor other engineers in the team

• Initiate and facilitate meaningful discussions around complex issues

• Identify and propose strategies around technical problems affecting the team, communicate standards and get buy-in on solutions

• Publish reports on customer and internal usage patterns to drive appropriate behaviors across the organization

Skills and core competencies you have…

• Experience in a Data Warehouse environment with involvement in design and architecture

• Experience with data handling and transformation techniques such as ETL/ELT

• Proficiency in writing and optimizing complex SQL queries

• Proven mentorship and coaching skills of junior team members

• Demonstrated ability to work well under pressure in a fast-paced environment

• Ability to independently and consistently manage project timelines and work you're doing

• Motivation and passion to stay on top of new and emerging test and automation technologies 

It would be even better if you have…

• Familiarity with Python is a plus but not required

• Familiarity with analytics tools such as Looker and Tableau is a plus but not required

• Familiarity with Snowflake is a major plus but not required

• Familiarity with Engineering Metrics, Software Quality and Testing

Why you should apply….

• You’ve seen the news! Cybersecurity is the biggest issue of our time and you want to make a difference.

• You thrive having the autonomy to operate in a meaningful problem space solving real problems for real people.

• You love collaborating with, teaching, and learning from high-performing peers on software projects.

This job may not be for you if…

• You are more passionate about building analyzing data and deriving actionable insights than ETL pipelines. (If that’s the case, please see our Data Analyst Role) 

• You stress under the ambiguity of a problem and default to others to provide you with the answers.

• Your first instinct is to point out why something can’t be done rather than focusing on what the customer problem is.

 Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran’s status, religion, disability, sexual orientation and beliefs.

If this role is exciting to you, we encourage you to apply even if you don’t meet all of the skills and competencies. Finally and most importantly, we are a proud Equal Opportunity Employer.