Join a purpose-driven, fast-growing enterprise software company that is working to transform 9-1-1.

The power to do remarkable things when it matters most is the heart of 9-1-1 and public safety. At RapidDeploy, we believe that regardless of size, geography or budget, everyone in public safety should have access to the data they need when it matters most to save more lives. That’s why, since 2016, our mission has been to reduce emergency response times and improve public safety. We are the industry’s only truly open and integrated emergency response platform with a portfolio of web-based cloud solutions that includes analytics, mapping, dispatch and first responder applications.

Over the past year, we have signed four state contracts and our software has been deployed in more than 400 9-1-1 centers across the U.S. We have increased our annual recurring revenue by more than 20X. We’re hiring passionate team members to help propel us into the next stage of growth.

We are looking for an experienced database administrator to join our engineering team who can hold a position of great responsibility. Being both an administrative and technical role, the Database Administrator should display both sound technical skills and administrative aptitude. You should have extensive knowledge of the databases under your administration, be the first respondent to database problems that arise and carry out periodic maintenance and troubleshooting. We’d like to leverage your knowledge to provide direction as the types of databases needed for new services, as well as be an intrinsic component of their design. 

Knowledge of deploying databases within a High-Availability (HA) environment would be preferential – even better if that’s within the Azure Cloud environment. 

In addition, the Database Administrators should be an analytic problem-solver and communicator who is fluent in most data manipulation languages. 

What You Will Be Doing At RapidDeploy

• Assist with maintaining Dev, QA, UAT and production databases in various stages of the development cycle 
• Configure and monitor server and database health and performance to ensure high availability, fast performance and secure environments (this requirement will need to utilise the Azure toolset) 
• Refine and automate regular processes / scheduled jobs, track issues, and document changes 
• Perform scheduled maintenance and support release deployment activities (after hours if necessary) 
• Assist developers with complex query writing to ensure efficient SQL code 
• Be able to analyse issues in real time, providing suggestions on problem resolution 
• Be available to provide second line 24*7 support for critical production systems 
• Manage new permissions requested and report on database access for users and application logins 
• Keep up to date on latest security measures 
• Monitor usage of relevant capacity counters including disk space, IO, memory, CPU and performance 
• Manage index optimisation, defragmentation, creating, dropping and suggested improved indexe

What You Will Have To Be Successful

• 5 + MS SQL Administration experience 
• Experience with Cosmos DB 
• Experience with PostgreSQL 
• Knowledge of Cloud based Database administration is preferable (Azure SQL Database Administration) 
• Ability to organize and plan work independently 
• Ability to work in a rapidly changing environment 
• Ability to multi-task and switch effectively between different activities and teams 
• NoSQL experience advantageous 
• Good knowledge of available SQL technologies, including performance optimising, query tuning and infrastructure analysis 
• Able to work effectively in a team environment 

About RapidDeploy Inc.

- Raised Series A financing from GreatPoint Ventures, Samsung NEXT & Tao Capital 

- Strong revenue growth (20x+ in last 12 months) & huge recent customer wins (e.g., State of California)

- Fast-growing, passionate, mission-driven team – we care about saving lives through technology!

- Offices in Austin, TX and Cape Town, South Africa 

- Medical, dental, and vision insurance options, with benefits that kick in on your first day! Benefits are highly subsidized by RapidDeploy Inc. 

- In addition to 8 observed holidays, RapidDeploy employees receive 20 days of PTO and unlimited sick leave. 

RapidDeploy is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Notice: RapidDeploy’s hiring policy prohibits hiring from existing or prospective customers.