Deal Desk Analyst
About Us:
LogicMonitor is the leading SaaS-based performance monitoring platform for enterprise IT.
We love going to work and think you should too. We are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other to achieve great things together.
Right now, we are working from home temporarily due to Covid. Normally, our Austin team works downtown in the San Jacinto Center. We are looking for you to bring your expertise, drive, and passion as we expand our global presence and achieve record-breaking success.
LogicMonitor is an equal opportunity employer. We’re committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We encourage all people to come as they are.
We operate with integrity, esteem diversity and treat each other fairly and with respect. We strive to find our own versions of personal and professional harmony through community building and holistic growth. We hear time and time again that our awesome people are a huge part of why LMers chose LogicMonitor, love their teams, and choose to stay.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
This role is designed to serve as an important member of the growing Sales team, helping to ensure the accuracy of customer subscriptions, scalability of our quoting process, and helping to drive reporting and analysis to achieve our operational targets.
Here's a closer look at this key role:
- Be the Sales contact for cross-departmental inquiries about pricing, the quoting process, order form modifications, and other general inquiries.
- Drive compliance from Sales of quoting policies and procedures (i.e., discounting, non-standard terms)
- Partner with Business Systems to develop and maintain a scalable quoting infrastructure.
- Maintain accurate documentation and guidance on quoting process / policies
- Bachelor's Degree Required; Finance or Business Degree preferred
- 1+ years experience in a Sales Operations or similar role
- Ability to build strong relationships and communicate clearly and effectively
- Sharp attention to detail and accuracy, and a dedicated work-ethic
- Strong critical thinking skills, innovative spirit, and creativity to design scalable processes
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