Director of Data Engineering and Insights
About Us
At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today, Cloudflare runs one of the world’s largest distributed networks that powers more than 10 trillion requests per month, which is nearly 10 percent of all Internet requests worldwide. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.
Our customers range from Fortune 500 companies and nonprofits to small businesses and budding entrepreneurs. We are working to create a faster, more secure, and more reliable experience for anyone online and given the scale at which we operate, our mission is big. Our team is hard at work shaping the future of the Internet by solving some of its toughest challenges.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
About the department
Cloudflare is building a business intelligence team that is responsible for creating a large-scale enterprise modern data lake and EDW that combines massive petabyte scale traffic logs with data from various business systems. This will support product, finance, marketing, customer support, sales etc. and enable easier consumption of that data using tools to drive standard reporting, adhoc/exploratory analytics and advanced insights using data science models.
About the role
As a Director of Data Engineering & Insights, you will drive data platform strategy, define roadmap & metrics, discover and quantify new opportunities to accelerate our business growth, and influence our product decisions. You will recruit and manage a high performing team, lead our data platform, data pipelines, reporting & analytics tools, and drive the adoption of standard insights within the company. You'll work closely with Product, Marketing, Sales, Customer Service, Finance teams globally to enhance their data access & leverage capabilities in a simple and standard manner. You will have big data tech challenges to solve and a great opportunity to grow as the company grows and be the champion of insight driven culture by making data accessible to everyone.
The ideal candidate will have experience building and leading a data engineering and analytics team, will have experience working with large data sets, and will have experience and demonstrated success in using analytics to drive business impact. We’re looking for someone who has great people management skills along with technical chops to surface insights quickly, and the interpersonal skills to communicate those insights in a way that persuades action.
This position is based out of our Austin office.
What you'll do
- Lead, manage and grow a high performing Data Engineering & Insights team.
- Define roadmap and strategy for data platform, tech stack, and analytic tools to enhance data access & leverage capabilities for different use cases(analytic, programmatic, predictive) and audience(technical, non-technical, executives etc.) in the company.
- Partner with stakeholders across each business function to understand business goals, define KPIs, and produce repeatable, data-driven outcomes.
- Manage, execute and deliver key analyses supporting all functions such as Product, Marketing, Sales, Customer Support, and Finance.
- Drive the prioritization, delivery, and execution process for continuous business enablement.
- Lead the evaluation, decisioning process and adoption for scalable, world class data platform, analytic tools, and technology.
- Become a hub for all Cloudflare data and reporting requirements to maximize consistency and effectiveness.
Examples of skills, knowledge and qualifications
- Bachelor or Masters of Science in Computer Science, Computer Engineering, Statistics, Mathematics, or Economics;
- 10+ years of leadership and management experience in consulting/tech/internet company preferred
- 5-7 years of experience leading data teams using modern tech stack (Big Data and Cloud tech stack platforms).
- Experience with data visualization and analytics tools such as Looker or Tableau.
- Excellent oral and written communication and experience in developing data centered communications with senior management
- Ability to work in a dynamic, challenging environment where decisions you make will have a large impact
- Strategic problem solver who simplifies problems to their core elements and finds creative solutions
- Ability to initiate and drive projects from conception to completion with minimal guidance working cross-functionally
- Passionate about enabling an insights driven culture
- Ability to thrive in a fast-paced, dynamic and high energy environment and can handle ambiguity
What Makes Us Special
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Project Athenian: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy policy and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.