Director, Integrated Intelligence at W2O Group

| Austin
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Recently named Best Place to Work by MM&M, The Holmes Report, PR News, PRWeek, and AdAge, W2O is an integrated marketing and communications firm powered by analytics and specializing in healthcare. 

We are seeking a Director of Research and Analytics to join W2O’s Integrated Intelligence practice. Integrated Intelligence (or I2) is the practice formerly known as Analytics.  We changed our name to more closely identify with the innovative work we do beyond just data analysis.  We integrate across data sources, functions, methodologies, and technology, and we’re providing intelligence because our data leads to insights and our insights lead to action.  And when you put those two things together, we are exponentially better at helping our clients make critical business decisions.

The Director is responsible for managing a growing team of social media research experts to deliver actionable insights and recommendations for top tier pharmaceutical clients. Day-to-day activities include people management, strategic oversight, and client relationship management. This individual is a significant contributor to the overall success of the business as they own multiple large-scale accounts and serve as a thought leader within W2O Group.

Who You Are

  • You’re a natural leader, and people rally around you
  • You have a passion for telling stories fueled by data and insights
  • You understand the intricacies of healthcare or other similarly regulated environments
  • You’re excited to grow your people and celebrate their achievements
  • You set the standard for delivering value and are motivated to make a positive impact
  • You thrive in an environment that requires constant learning and innovation
  • You command the room and make decisions with confidence
  • You get the importance of staying on top of the details and believe in exceeding expectations when it comes to timeline and budget management

What You’ll Do

  • Set direction for the large-scale accounts you run, working confidently with limited supervision and ensuring team is always working proactively to deliver value to clients
  • Lead and manage research projects from proposal stage to analytics to client delivery, collaborating with internal and external key stakeholders across each project milestone
  • Develop research framework and tell stories across disparate datasets, across paid, earned, shared and owned media
  • Review team deliverables, elevating findings into reports that bring a story to life 
  • Present research reports to clients, coach team members on their presentation skills, and engage as a leader in client meetings
  • Manage the professional development of direct reports, providing regular and timely feedback and guidance
  • Cultivate strong people managers, including developing basic managerial skills and problem-solving when challenges arise
  • Create and nurture long-lasting relationships with internal and external stakeholders
  • Effectively grow existing business and serve as a strategic partner in successful new business pitches
  • Provide guidance on research and analytics methodologies based on client priorities and internal capabilities (primarily for qualitative social listening-based research projects)
  • Bring new ideas and approaches to the organization, helping define our research and analytics offerings and contributing as a thought leader
  • Interview, train, and onboard new hires and oversee direct reports in completing these activities

What You’ll Bring

  • Minimum 7 years of experience with majority in at least one of the following areas: healthcare/pharmaceutical marketing/PR/advertising, strategic planning, digital/social strategy, digital/social analytics, social listening, primary/syndicated research, or account management
  • 3+ years of team management, including career development and project leadership
  • Excellent oral and written communication skills
  • Competency with Microsoft Office, particularly PowerPoint, Excel, and Word
  • College degree (BA or equivalent), with relevant concentration such as market research, marketing, communications, or social sciences; Master’s degree a plus.

W2O Group offers a comprehensive benefit program and perks, including unlimited and flexible PTO, expanded paid leave for new parents and the Your 4th Trimester™ program that helps new parents transition back to work, and a five-week sabbatical program.  Other perks include Income Protection, Retirement plans/401(k) match, and cell phone savings plans.  Learn more about our great benefits and perks at:

W2O Group is an Equal Opportunity Employer. We foster an environment that embraces diversity. We are stronger with a wider range of opinions, strengths, and backgrounds to achieve our goals.

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • HadoopFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • HiveDatabases
    • PostgreSQLDatabases


We're located in East Austin, an area flourishing with new, unique businesses. We're neighbors with dozens of restaurants, food trucks and bars.

An Insider's view of W2O Group

What’s the vibe like in the office?

With Covid 19, W2O has fully embraced the work from home culture. We connect with each other daily, but most importantly we are treated as professionals, and we are all given the freedom to do our best work. If anything, this drives all of us. Empowered is not just a buzz word here at W2O, it's how we are all treated and it's who we are!



How does the company support your career growth?

One of our core values at W2O is "Make it Happen." This has been true to our culture since Day 1. W2O has a wonderfully entrepreneurial spirit - especially in Austin. As employees, we are always encouraged to chart our own path to better the business and ourselves. There's no template for career growth here. Just passion, grit and a good attitude!


Senior Account Director

How do your team's ideas influence the company's direction?

The technology team at W2O drives digital transformation for our customers, as our business evolves from a traditional professional services firm into a technology provider. This puts the team in the enviable position of being able to strongly guide the direction of the organization toward a new frontier in our industry.


Chief Technology Officer

What are W2O Group Perks + Benefits

W2O Group Benefits Overview

W2O has some of the best benefits in the industry - comprehensive and complete!

Volunteer in local community
W2O encourages giving back and supports employees in all our offices.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
W2O provides employees with a 401(k) matching plan managed by [provider]. We match 50% of contributions up to 6% of an employee's annual gross pay.
Performance Bonus
There is an Annual Performance Bonus, paid out in March
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
W2O provides employees with a flexible work schedule that includes the ability to work from Home when needed.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Eligible employees get 30 days of paid sabbatical after their first 5 years of working at the company.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Stocked Kitchen
Happy Hours
Pet Friendly
Fitness Subsidies
$200 per year provided for Staff Employees to spend on a Healthy product or activity.
Professional Development Benefits
Job Training & Conferences
W2O offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
W2O hosts lunch and learn meetings.
Cross functional training encouraged
Promote from within
Mentorship program
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