Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX

Engineering Manager, Data Infrastructure - Duo Security at Duo Security

| Austin
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Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and Zero Trust for the Workforce provider.


Duo’s mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.


Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that’s why we are the most loved and trusted company in security.


What You’ll Do:

As the Engineering Manager for Data Infrastructure, reporting to the Head of Data Science & Engineering, you will lead the team responsible for the data backbones that power Duo’s product and business. You will develop trust with, mentor, and grow a team of capable data engineers. Your team will create and improve paved paths for using modern logging infrastructure such as Kafka and Elasticsearch. That infrastructure serves our customers directly through in-product reports and APIs, as well asby supplying data to machine learning features like Duo Trust Monitor. Your team will also own other related infrastructure for customer, product R&D, and business intelligence use cases.


A recent transformation of our authentication logs used modern data infrastructure to unlock value for our customers. Transforming our data systems further will unlock this value across all of Duo. We are looking for a leader to harness and build on this momentum, and to own and improve the data infrastructure that enables us to democratize security.


We are a product company that takes a pragmatic approach to what we do. Our engineers work side by side with our designers and data scientists, talk directly with customers, and participate in the usability testing process. To succeed, you’ll leverage your equally strong people, operations, and technical skills while championing a user-first product engineering approach.


Our engineers at all levels lead projects and initiatives and bring our teams along with them. We value inclusion, empower autonomy, and emphasize software craftsmanship. You embody our values and development culture of collaboration, democracy, testing, CI/CD, data-driven decisions, and mentorship. 


You should have:

  • 1+ years experience in managing a team of software developers. Your experience includes success at hiring, professional development, coaching, and creating a healthy, high-performing team.

  • 5+ years experience in software engineering, preferably in developing data-driven systems

  • Ability to communicate effectively about technical, as well as strategic concepts, to diverse audiences

  • Excellent project management skills

  • A knack for operating autonomously through ambiguity

  • A penchant for relentless automation

  • A bias towards action

  • Strong coaching and mentoring skills

Even better if you have:

  • A BA/BS preferably in the fields of Computer Science or Engineering

  • 3+ years experience in managing a team of software developers

  • Experience leading internal-facing infrastructure or tooling teams

  • Experience with high-availability SaaS environments

  • Experience with automated configuration tools like Ansible, Puppet, Chef, etc

  • Experience deploying cloud services, monitoring, and alerting

  • Experience with Kafka, Elasticsearch, and AWS

  • A demonstrated ability to collaborate with legal and compliance teams to deliver excellent technical solutions that also respect individuals’ data privacy

  • Experience leading distributed teams


Why you should apply:

  • You’re excited about growing and mentoring a team of excellent engineers and have the experience to back it up

  • You like solving challenging problems with a focus on customer experience

  • You believe in empowering others to achieve results


Why Cisco:

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns. We are leaders with vision, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco.

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Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • MarvelDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WrikeManagement
    • SalesforceCRM
    • MarketoLead Gen

What are Duo Security Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

An Insider's view of Duo Security

How does your team reward individual success?

It can be as quick as some karma in Slack. We do team appreciations at the start of team meetings and Cisco has connected recognition which allows individuals to recognize the great work someone has done along with a monetary award, from $25 on up! We also celebrate life with team members, for example throwing a virtual baby shower!


Senior Engineering Manager

What's the biggest problem your team is solving?

Our cross-functional team of data scientists, software engineers, and designers, as well as product and security experts is building an intuitive adaptive authentication system. We’re moving past basic rule-based approaches to create a dynamic experience that people will love for keeping them secure while staying unobtrusive.


Head of Data Science and Engineering

What are some things you learned at the company?

Early on, I thought that success in the security industry was attributed solely to people's ideas or intellect. Since then, I've learned that the most important thing to have in any industry is empathy. Without empathy, you can't build a product that people will love or a place that people will want to work. Empathy is a foundation for success.


Senior Data Scientist

What is your vision for the company?

My overall vision is to provide mechanisms for the business to build simple, safe and secure products that our customers and partners intrinsically trust. It is my belief that when we empower our teams and stakeholders to creatively work together instead of falling on process and procedure for the sake of it, our creativity opens to new heights.


Head of Product Security

What makes someone successful on your team?

Success for us is taking the road less traveled to achieve better results, meaning we look for teammates who bring perspectives from all walks of life and who are not afraid to use their voice. We believe this combination results in good outcomes because we end up paving our path to success with a diversity of thought.


Internal Communications Manager

Jobs at Duo Security

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Principal Product Designer - Duo Security

Duo Security
3 days ago
Our team is creating meaningful impact in a world of data breaches and hacked passwords. We also have a lot of fun doing it. We love learning from our customers through our research practice. Our project work and design systems span mobile and web interfaces. The team is highly collaborative and works closely with engineers and product managers. We are at an exciting moment in our growth. Now, as part of Cisco (Duo was recently acquired) we have the resources and reach of a global company while we keep our super fun culture.

Senior Site Reliability Engineer - Duo Security

Duo Security
3 days ago
As a Senior Software Engineer on our Site Reliability Engineering team, you will develop software and tools to empower Duo's product development teams to maintain software releases quickly and smoothly. You will collaborate with a wide range of internal partners to engineer automated solutions in an effort to remove toil and enhance stability for a variety of infrastructure, with an emphasis on scalability. You will face challenges that require an engineering mindset and a desire to automate everything possible.

Customer Solutions Engineer - Duo Security

Duo Security
5 days ago
As a Customer Solutions Engineer, you'll partner with our Customer Success Managers to drive time-to-value for Duo’s strategic customers, specifically by leading technical implementations. As a trusted security advisor, you'll translate business requirements into specific configuration recommendations and resolve potential deployment blockers. Other responsibilities include:

Senior Software Engineer in Test - Duo Security

Duo Security
5 days ago
As a Senior Software Developer Engineer in Test, you will write code to test our services for functionality and performance, towards our goal of making security of our Cloud products easy for our customers and users. You will do this in an environment where continuous integration is in place and code is released to production bi-weekly.

Sr Product Designer, Duo

Duo Security
1 week ago
Our team is creating a meaningful impact in a world of data breaches and hacked passwords. We also have a lot of fun doing it. We love learning from our customers through our research practice. Our project work and design systems span mobile and web interfaces. The team is highly collaborative and works closely with engineers and product managers. We are at an exciting moment in our growth. Now, as part of Cisco (Duo was recently acquired), we have the resources and reach of a global company while we keep our super fun culture.

Senior Software Engineer (Backend APIs, Data Engineering) - Duo Security

Duo Security
1 week ago
Build services that power machine learning models and deliver insights back to customers. Design APIs to translate Duo activity into Trust Engine predictions and insights. Architect solutions to productionize research and make organizations safer with less effort. Architect key components of the Trust Engine powering the future of authentication at Duo. Partner with data engineers and data scientists to deliver machine learning product features to millions of users at more than 21,000 Duo customers. Improve production data pipelines to support machine learning product goals.

Engineering Manager, Site Reliability - Duo Security

Duo Security
1 week ago
As an Engineering Manager on our Site Reliability Engineering team, you will lead a team responsible for enabling our engineering teams to be able to easily monitor and track metrics within services at Duo. These services empower Duo's product development teams to run and maintain their services in production at a high level. You will collaborate with a wide range of internal partners to lead projects that automate solutions in an effort to provide the most accurate insight possible into our systems, remove toil and enhance our teams ability to react quickly to issues.

Sales Engineer - SLED, Duo Security

Duo Security
1 week ago
Expect to work hard and have fun. Duo's SaaS security solution breaks the mold of the traditional sales model allowing us to move sales cycles at a much higher velocity. An SE will work with many, many prospects and customers in a day providing consulting, technical implementation and demos of Duo. We partner with our account executives to understand and align with our customers needs, develop the technical success criteria to win a deal, complete POC's and consult through cutting edge security strategies. We are extremely responsive and available to ensure our prospects and customers have an amazing experience with Duo.

Software Engineer (Backend APIs, Data Engineering) - Duo Security

Duo Security
1 week ago
You are an engineer who loves to learn and adapt quickly. You enjoy working as a member of a team but can also drive tasks to resolution on your own. You are passionate about building secure software. You continually find opportunities to improve your technical and professional skills. You are not afraid to take on complex issues, take the initiative to solve problems, communicate solutions, or raise issues.

Account Development Representative - Duo Security

Duo Security
2 weeks ago
As an Outbound Account Development Representative (ADR) at Duo, you will rally alongside a team of highly motivated ADR’s to build qualified pipelines of potential customers. This includes prospecting customers by phone, email, LinkedIn or whatever it takes to get them excited and engaged with Duo. You will not only be responsible for outbound prospecting but will be expected to be a subject matter expert of all things Duo (since you will be the face of the company).


Duo Security
2 weeks ago
Our Customer Experience (CX) team is responsible for defining and driving the end-to-end customer success and technology adoption motion through the entire customer lifecycle. We're seeking a senior technologist in Cisco Security portfolio with the ability to understand customers’ business and technical challenges that prevent them from adopting Cisco Security including Secure Firewall, Secure X, Secure Network Analytics, Secure Endpoint, Security Web Appliance, Umbrella, Security Access by Duo and Identify Services Engine. In order to accelerate customer adoption and to remove these barriers, they will closely collaborate across other CX/Business Entity/Enablement teams, lead the strategy and execution of CX Success track, and customer success motions for CX Product Management for Cisco Secure.

Senior Security Engineer, Product Security

Duo Security
2 weeks ago
Test and provide guidance that may include design reviews, threat modeling, code auditing, and security assessments on internally & externally developed software.  Automate product security testing techniques and tools including, but not limited to; static analysis, dynamic analysis, software composition analysis and container scanning.  Identify and implement new ways that we can validate the security of Cisco SBG products and its development practices.  Liaison with product, customer support, sales and engineering teams to provide ad-hoc technical security expertise.  Research, build and implement tools, libraries & frameworks that aid developers in writing secure code.  Conduct security research to further enable the addition of proactive security controls within internally developed software. 

Sr. Software Development Engineer in Performance Test - Duo Security

Duo Security
2 weeks ago
The Senior SDET (Software Development Engineer in Test) with an emphasis on Performance Testing is expected to be an advocate for the customer and to provide an assessment of software performance and quality that is metrics-based and integrated into the Software development life cycle. We expect a strong development background as you will spend 60% or more of your day writing code. Ideal candidates will have strong experience with performance metrics collections and developing performance testing frameworks, combined with the ability to tune code, database queries, no sql optimizations, distributed tracing, and  operating system parameters. You will be responsible for building strong relationships with engineering teams, site reliability teams and stakeholders.