Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and Zero Trust for the Workforce provider.

Duo’s mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that’s why we are the most loved and trusted company in security.

What You’ll Do:

As the Engineering Manager for Data Infrastructure, reporting to the Head of Data Science & Engineering, you will lead the team responsible for the data backbones that power Duo’s product and business. You will develop trust with, mentor, and grow a team of capable data engineers. Your team will create and improve paved paths for using modern logging infrastructure such as Kafka and Elasticsearch. That infrastructure serves our customers directly through in-product reports and APIs, as well asby supplying data to machine learning features like Duo Trust Monitor. Your team will also own other related infrastructure for customer, product R&D, and business intelligence use cases.

A recent transformation of our authentication logs used modern data infrastructure to unlock value for our customers. Transforming our data systems further will unlock this value across all of Duo. We are looking for a leader to harness and build on this momentum, and to own and improve the data infrastructure that enables us to democratize security.

We are a product company that takes a pragmatic approach to what we do. Our engineers work side by side with our designers and data scientists, talk directly with customers, and participate in the usability testing process. To succeed, you’ll leverage your equally strong people, operations, and technical skills while championing a user-first product engineering approach.

Our engineers at all levels lead projects and initiatives and bring our teams along with them. We value inclusion, empower autonomy, and emphasize software craftsmanship. You embody our values and development culture of collaboration, democracy, testing, CI/CD, data-driven decisions, and mentorship. 

You should have:

• 1+ years experience in managing a team of software developers. Your experience includes success at hiring, professional development, coaching, and creating a healthy, high-performing team.

• 5+ years experience in software engineering, preferably in developing data-driven systems

• Ability to communicate effectively about technical, as well as strategic concepts, to diverse audiences

• Excellent project management skills

• A knack for operating autonomously through ambiguity

• A penchant for relentless automation

• A bias towards action

• Strong coaching and mentoring skills

Even better if you have:

• A BA/BS preferably in the fields of Computer Science or Engineering

• 3+ years experience in managing a team of software developers

• Experience leading internal-facing infrastructure or tooling teams

• Experience with high-availability SaaS environments

• Experience with automated configuration tools like Ansible, Puppet, Chef, etc

• Experience deploying cloud services, monitoring, and alerting

• Experience with Kafka, Elasticsearch, and AWS

• A demonstrated ability to collaborate with legal and compliance teams to deliver excellent technical solutions that also respect individuals’ data privacy

• Experience leading distributed teams

Why you should apply:

• You’re excited about growing and mentoring a team of excellent engineers and have the experience to back it up

• You like solving challenging problems with a focus on customer experience

• You believe in empowering others to achieve results

Why Cisco:

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns. We are leaders with vision, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco.