SailPoint is the leader in identity security for the modern enterprise.
Austin, TX

IT Business Analyst at SailPoint (Austin, TX)

| Austin
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We are looking for an IT Business Analyst who is passionate about applying technology to drive meaningful change at SailPoint, the leader in Identity and Governance market sector. The IT Business Analyst will be a key member of our growing IT Enterprise Applications team. This critical role will act as the liaison between the Enterprise Applications team and SailPoint's business organizations ensuring that our business applications infrastructure and associated business processes are optimized for success. This person will work closely across all levels of the organization to help plan, implement, and manage creative technology solutions to meet the business challenges associated with our fast paced and growing environment. This role requires an individual with the ability to drive collaborative change by closely tying business needs to technology while simultaneously optimizing operational process and customer experience.
Essential Duties and Responsibilities
  • Subject matter expert who supports business processes and systems at SailPoint, understands the business challenges/requirements, and identifies improvements and solutions
  • Help plan, implement, and manage the technology stacks used to support operational business functions with a big focus on ServiceNow modules
  • Build and manage a strong partnership between IT and our business partners
  • Plan for new solutions and ensure that existing solutions meet the demands of the business and its key stakeholders
  • Implement analytics and dashboards to support the business
  • Enable change by defining needs and assessing and recommending technical solutions and optimizations
  • Assist Project Managers in development and execution of project plans using associated project planning tools; may also manage projects of limited scope
  • Minimize uncertainty and maximize cross-organizational teamwork
  • Ensure process documentation is complete
  • Document data transformation rules to support application integrations and reporting requirements
  • Primary responsibility for QA and testing of systems and processes

Minimum Requirements
  • 3-5 years of previous experience in an IT Business Analyst role
  • A bachelor's degree in an IT, Business, or data analytics (or equivalent industry experience)
  • Strong experience with Enterprise workflow automation tools such as ServiceNow
  • System certifications is not required but preferred
  • Expertise with Project management tools like Asana, Smartsheet and Analytics and BI tools such as Tableau, PowerBI is preferred
  • Strong analytical, research, problem solving, and attention to detail are essential, along with the ability to identify issues and develop sound, practical, and creative solutions
  • Experience in a disciplined approach to facilitating business review meetings
  • Aptitude to understand and architect complex business processes
  • Proven skills at cultivating strong working relationships and working well within a team to learn and share knowledge
  • Excellent verbal and written communication skills, and ability to comprehensively and clearly present strategic issues and solutions

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Where we are

11120 Four Points Drive, Austin, TX 78726

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • Twitter BootstrapLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Volunteer in local community
Our crew members value working for an organization that prioritizes giving back to the community, and we have engaged in many community initiatives over the past year.
Partners with Nonprofits
In the past year alone we have supported many notable organizations, including Code2College, nonPareil, Black Girls Code, Foundation Communities, and HealthCode.
Friends outside of work
Eat lunch together
Intracompany committees
Team members on our ALL IN and Culture Crew committees develop and manage events that bring employees together socially and for the benefit of society.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Slack is how we come together as a global team, and we have offer several Employee Resource Group channels where we celebrate our differences and encourage sharing and connection.
Hiring Practices that Promote Diversity
We prioritize hiring practices that promote diversity. This year, for example, we launched SAIL-U to help grow our team in partnership with HBCUs and historically LatinX colleges and universities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
SailPoint offers generous parental leave with the primary caregiver being able to take 80 fully-paid business days. Secondary caregivers can take 20 fully-paid business days.
Flexible Work Schedule
SailPoint's hybrid work environment reinforces the flexibility that has existed within our culture for many years.
Remote Work Program
As an organization that values impact over activity, we encourage crew members to manage their work schedules so they can be at their most effective within parameters established by their teams.
Family Medical Leave
Company sponsored family events
SailPoint's crew love to celebrate together, whether at a family-friendly summer BBQ or Halloween party, or while volunteering and giving back to our local communities.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
When possible, SailPoint brings crew together for summer camps, quarterly meetings and other team-based events.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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