Q2
As passionate about our people as we are about our mission!
Austin, TX
Hybrid

Operations Analyst

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Q2 is seeking a talented, curious, and outgoing Business Analyst to join our Insights and Operations team. This team is a diverse group of analysts, organizers, and collaborators using data to reveal insights, support decisions, and drive positive change at all levels of the organization. This role reports to the Director of Insights and Operations.

As a Business Analyst, you will be responsible for creating operational reports, dashboards, decision support models, and presentations using the latest tools in the industry. These deliverables will engage business stakeholders with clear and compelling stories that connect teams at Q2 and inspire decisive action. You will routinely engage executives, directors, and team leaders to plan and execute projects that directly impact how we deliver and support our products and services to customers. This role also supports the routine administration of our Salesforce and Mavenlink platforms.

Essential Job Functions:

  • Communicate key business indicators across the enterprise using creative ideas and modern tools
  • Distill large quantities of data into meaningful conclusions and associated action items
  • Collaborate with and advise leadership on leading performance indicators
  • Create and maintain new decision support and analysis models

Requirements:

  • Bachelors degree in related technical or business field or equivalent experience
  • Expertise or can quickly learn data modeling and visualization tools (Power BI, Tableau, Excel)
  • Strong technical and non-technical presentation skills (PowerPoint)
  • Collaboration in Office 365 suite (Power BI, Sharepoint, etc.)
  • 3+ years’ experience in this type of work and managing assignment execution either in an academic or business setting
  • Helpful:
    • Experience with Business intelligence & Data warehousing (SQL Server)
    • Knowledge of banking practices and or software delivery business
    • PowerBI and other data visualization software and PSA tools such as Mavenlink
    • SQL knowledge or other skills commonly used to select, compare and analyze and report data

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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What are Q2 Perks + Benefits

Q2 Benefits Overview

At Q2, we are as passionate about our people, as we are about our mission!
Q2 invests in our employee's success by providing robust employee health and wellness benefits.

Some Benefit Highlights include:
* Lifestyle Spending Accounts (For Gym, Babysitter, DogSitter etc.)
* Family Planning Benefits (Including Adoption Support)
* Parental Leave Benefit: New parents can enjoy 12 weeks of paid leave.
* Flexible Time Off
* HSA Matching Program
* 401K Matching Program
* Career Development Programs
* Active ERG Teams, Communities and Education
* Q2 Community and Philanthropy Programs
* Our You Earned it! Employee Rewards & Recognition Program:
These are points given between any employee recognizing great work or collaboration. The points are redeemed for products, or converted into cash donations for various charities of choice,. They can also be donated to our employee compassion fund. (See below)
* Q2 Employee Compassion Fund - Our employees donate to this fund, which is established for Q2 employees who may need short term assistance.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Want to know more about our authentic culture and work environment?
Check us out at: https://www.q2.com/culture and explore jobs today.
We'd love you to join our super hero "Circle of Awesomeness" and be part of #Q2Peeps today!

Q2 hosts various employee recognition events, philanthropic activities and our communities events, as part of our mission to build stronger more diverse communities:
* Dodgeball for Charity! (We raised $102K- last year!)
* Q2 Spark (Part of our mission to support our communities, and the communities of our customers!)
* Q2 Philanthropy Fund! We have partnered with Austin Community Foundation to make it easier and more accessible for non-profit organizations to apply for grants from Q2, as part of our community support mission.
(Check out the Q2 Stadium Dreamstarter Program!)
* Annual Employee Appreciation Day!
* Our Annual Circle of Awesomeness Celebration (A full day's celebration of employee recognition for outstanding achievements!)

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