Pricing and Contracts Office Analyst - East Coast at Khoros

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Overview

Khoros’s Pricing and Contracts Office primary responsibility is driving complex commercial contracts to closure by providing the Go-to-Market teams (Sales, Services, Renewals) with business process & policy insights as well as strategic and operational support. The team sits within Finance Operations, in the office of the CFO. As a member of the Pricing and Contracts Office, you will have the opportunity to learn about and contribute to Khoros’s business from all angles, from our go-to-market strategy and roll-out of new products to the standardization of policies and systems to scale operations. You will be well-positioned as a strategic adviser with your fingers on the pulse of the business.  

In this role, you will help to accelerate deal cycles to close and maximize revenue by partnering with Sales in proposal-building, pricing, quote generation, and opportunity management.  This is all in the effort to structure profitable and compliant transactions to the mutual benefit of Khoros and its Customers. You will also help manage and lead weekly calls for review of strategic deals and approvals of discounts and concessions. 

Responsibilities

  • Manage the day-to-day quote and pricing approvals processes, ensuring compliance with published sales and business approval policies.
  • Read, interpret and escalate commercial agreement language to ensure transactions comply with revenue recognition and business operational policies.
  • Maintain an agreed upon SLA on deal turnaround times.
  • Review proposals/quotes and provide Sales with deal structure and pricing guidance to optimize profitability, meet strategic corporate goals, and accelerate deal closure.
  • Ensure that sales proposals adhere to established corporate strategies and business terms as well as legal, billing and present a solid understanding of product offerings.
  • Strategize with Sales Executives and Sales Leadership to structure and position complex orders, which involves acting as the liaison between Sales and internal stakeholders including Accounting, Order Management, Legal, Product Marketing, etc.
  • Ensure accuracy of opportunities within CRM for forecasting, bookings and compensation purposes
  • Provide Order Management and Accounting teams with context and clarification on complex deal structures and how they are to be treated as it relates to booking credits, invoicing, internal reporting, etc.

Qualifications

  • 1-3 years of Sales support experience in the technology industry
  • Experience working cross-functionally with Sales, Finance, and/or Legal in executing contracts
  • Clear and thorough communicator
  • Self-managing, detailed-oriented, motivated individual and have the ability to work in a deadline-driven environment
  • Strong research and analytical abilities
  • Proven ability to take ownership and solve problems
  • Proficient in Salesforce and Excel or Google Sheets
  • Bachelor's degree

 

 

US EAST COAST TIME ZONE PREFERRED 

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases

Location

7300 Ranch Road 2222 , Austin, TX 78730-3204

An Insider's view of Khoros

What are some social events your company does?

Khoros Austin embodies cultural diversity through inclusivity and team engagement. Not only do we offer daily catered lunches and weekly bootcamp and yoga classes, but we organize unique monthly happy hour experiences, (mixology contests, candle making, mindfulness classes) quarterly volunteer opportunities and partnerships with local non-profits.

Laura Whitefield

ATX Senior Executive Assistant & Cultural Specialist

How does the company support your career growth?

After trying on quite a few different roles, I feel so fortunate to have found the perfect one for me. My managers have always been so helpful in making sure to elevate and help me prep for the right opportunities to provide value for the company and help me transition into a role that I love.

Sidney Gomez

Sales Engineer

How has your career grown since starting at the company?

I've had multiple opportunities to learn and grow at Khoros. I began as a Recruiter and was promoted to Recruiting Lead within a year. Having worked in recruiting a while, earlier this year, I was interested in a career shift and was supported through a transition into Sales Engineering. My career has grown exponentially since being at Khoros.

Kristine Lim

Associate Sales Engineer

What are Khoros Perks + Benefits

Khoros Benefits Overview

Khoros offers a competitive benefits plan that empowers employees to make decisions that best benefit themselves and their families. By incorporating exceptional benefits with office-specific perks and a work-life balance, Khoros delivers an exceptional employee experience for its global team.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Khoros provides Austin employees with free lunch on Monday, Wednesday and Friday and breakfast on Tuesday and Thursday.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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