Job Description
SparkCognition is an award-winning developer of enterprise-scale AI solutions that allow organizations across industries to predict future outcomes, automate processes, and prevent cyber-attacks. We do this for some of the biggest brands in the business by allowing them to analyze, optimize, and learn from data, augmenting human intelligence and delivering a better, safer, and more sustainable bottom-line result. The company is venture-backed, with a marquis client list, world-class board of directors, and globally recognized advisors, and has experienced exceptional growth (CAGR 100%+) since its inception in 2013.
The Salesforce Administrator and will serve as a technical expert on Tableau CRM and Salesforce. This role will work with leadership to create operational systems and processes to surpass sales and business goals. Additional responsibilities include implementing and maintaining Salesforce integration tools.
If you were already working for us, you would be:

• Developing and administering Salesforce, Tableau CRM, and DocuSign CLM operations and processes
• Supporting field sales managers in managing the ongoing process of prioritizing accounts and prospects
• Leveraging customer, sales and financial data to develop insights for sales leadership and field sales managers
• Developing and managing business reports, dashboards and general analytics related to organizational success metrics, sales KPI's and business goals. The content and audience will vary from ad-hoc one-off account analysis for sales executives to high-level forecasting analysis for presentations with investors and the board of directors.
• Supporting sales enablement and training initiatives for the sales organization.
• Creating and managing process documentation and collateral.
• Developing cadenced training sessions around processes, tools and products, as well as provide ad hoc training and support when needed.
• Overseeing the development of playbooks for field sales management and sales team members
• Providing oversight, enablement and leadership to sales team members focused on optimizing and managing Salesforce Support field sales managers in efforts to drive CRM usage and seeking out ways to improve efficiency

Sales Enablement Responsibilities:

• Creating and deploying appropriate training, content/sales messaging, processes, practices, forms, and tools to support field sales
• Supporting product launches by preparing and enabling the sales force and partners to understand and sell our solutions.
• Responsible for tracking and analysis of courseware and sales enablement content usage.

You may be a fit for our team if you:

• BA/BS Degree 3+ years of experience in sales operations and/or sales management with B2B technology companies
• Minimum of 2 years Salesforce/CRM administration/analyst experience
• Minimum of 2 years Tableau CRM/Salesforce Einstein experience
• Salesforce certifications with proven success designing and implementing process improvements in sales cycle leading to sales growth
• Experience in sales/marketing operations, market research, analytics, forecasting, sales training, and commercial project management.
• Demonstrated successful track record in growing organizations to support sales through the building and management of outstanding teams
• Demonstrated collaboration and cross-functional ability
• Strong ability to design and model sales organization growth and capacity in a high-growth sales organization
• Significant experience structuring and analyzing data and then developing reports designed to illuminate key insights
• Strong business acumen and a solid understanding of the key drivers of revenue growth
• Excellent communicator with great talent in driving clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and system
• Experience collaborating cross-functionally (e.g. Finance, HR, and Marketing)
• A can-do attitude - no job is too big or too small, too complex or too easy
• Hungry to learn in a field which is ever evolving

It would be great if you had:

• Experience with building price books in Salesforce and/or CPQ experience
• Experience implementing or maintaining DocuSign/SpringCM in Salesforce
• Startup experience a plus

SparkCognition is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. SparkCognition prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.