Senior Business Consultant at Q2

| Austin | Remote
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Q2 is seeking a Senior Business Consultant reporting to a Manager, PMO and working closely with Implementation Engineers, Project Managers, and Client Project teams in our Premier Services group. The Senior Business Consultant will engage in multiple online banking implementations concurrently. The primary role is initiating technology projects, translating and guiding the business processes into technical solutions that meet the Financial Institution’s requirements while also leveraging best practices and core functionality. Responsible for managing the overall expectations of the key client sponsors and executives while controlling project scope, timeline and budget.

RESPONSIBILITIES:

  • Initiates the project and collaborates with clients to translate business requirements into technical solutions supported via online banking configurations and customizations

  • Recognize gaps in the work group’s ability to meet customer needs and deliver on-time projects; take appropriate action to achieve and exceed expectations

  • Take ownership of the team’s business results by developing and leading training and execution plans

  • Work with solutions architect and development to ensure suggested solutions are feasible

  • Act as key liaison and manage expectations of key sponsors and client executive staff related to timing, functionality, and back-office requirements needed to support a successful go-live

  • Responsible for ensuring that all security, availability, confidentiality, and privacy policies and controls are adhered to

  • Mentor and train other Implementation resources in areas of product expertise, client communication, and process improvement

EXPERIENCE AND KNOWLEDGE:

  • Typically requires a Bachelor’s degree in Business or Management and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience.

  • 5+ years with previous work experience in a similar consultative role or operational role in the banking/credit union space – Business Analyst, Technical Business Consultant, etc.

  • Preferred 2 years of experience working for Q2 in related roles

  • High commitment to client satisfaction

  • Excellent written/oral communication skills and ability to interface effectively with technical teams as well as non-technical FI Senior Management

  • Remains calm, diplomatic, and cooperative under stressful conditions

  • Attention to detail, exceptional follow-through, ability to prioritize, stay organized, and multi-task

  • Promotes a strong sense of urgency and enthusiasm for reaching goals and meeting deadlines

  • Ability to trains individuals 1-on-1 and in a classroom environment

  • Excellent people and teamwork skills including the setting of priorities and following-up

  • Familiarity with enterprise software deployment architecture and methodologies

  • Strong knowledge of effective business requirements practices and support methodologies

  • Passion for improving processes and a commitment to customer satisfaction

  • Ability to travel up to 50% of the time

#LI-REMOTE

#LI-KH1

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • ConfluenceManagement
    • TrelloManagement
    • WrikeManagement

Location

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

An Insider's view of Q2

What are some social events your company does?

We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!

Kelley

Sr. Community & Culture Champion

How has your career grown since starting at the company?

I started on Helpdesk, after 2 years got training and certification as Salesforce Administrator, now working in that role at Q2.

Andy

Salesforce Admin.

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

Taylor

HR Business Partner

What are Q2 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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