Q2
Cash a check on your phone lately, that's us! Q2 builds the software behind most banks mobile banking platform.
Austin, TX

Senior Technical Business Analyst at Q2 (Austin, TX)

| Austin
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Q2 is seeking a Senior Technical Business Analyst that is focused on supporting our core integrations engineering team by delivering high quality, products and features. The Senior Technical Business Analyst will work closely with product owners, the development team, sales, internal stakeholders and external clients to analyze and define requirements for core integrations and back-end solutions.

If you are the right fit for this position, you approach business opportunities with a hunger to dig in, understand needs and identify root problems. You wake up each morning with a passion to gain clarity through meaningful interactions, listening intently to gather requirements, so you can translate and prepare the work for the development team to deliver.

RESPONSIBILITIES:

  • Communicate with clients, vendors, and development teams to consume, digest, and map web service calls (APIs) and data to product functionality
  • Discuss details of integrations and data mapping from interface specifications with developers, customers, vendors
  • Test connectivity to network services and vendor environments
  • Test API calls with tools like SoapUI or Postman
  • Gather specifications from clients and third party vendors
  • Review vendor updates, documentation and release notes
  • Provide direct input to the Product Owner for creating items in the Product Backlog
  • Effectively communicate with management and project teams across the organization
  • Assist and mentor teammates to provide leadership and evangelize best practices
  • Ensure all security, availability, confidentiality and privacy policies and controls are adhered to

EXPERIENCE AND KNOWLEDGE:

  • 8+ years technical business analyst experience, or equivalent
  • 8+ years Financial Industry experience with in-depth banking knowledge
  • 3+ years experience working with and contributing to a mature Agile software development team
  • Team-oriented but able to work autonomously, with a proven ability to thrive at multi-tasking
  • Ability to work well under pressure and maintain deadlines
  • Excellent communication, organization, and troubleshooting skills
  • Strong analytical and problem-solving skills
  • Ability to read, comprehend, and deduce specific calls and related data in API documentation
  • Comfortable with XML and JSON
  • Possess a strong understanding of APIs, web service specifications, and data mapping
  • Experience with SOAP and REST web services
  • Experience with Microsoft SQL
  • Experience with MS Visio, Lucidchart, or equivalent software
  • #LI-remote
  • #LI-VO1

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Where we are

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • CSSLanguages
    • SassLanguages
    • jQueryLibraries
    • ReactLibraries
    • LodashLibraries
    • VuexLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Ember.jsFrameworks
    • JestFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • Vue.jsFrameworks
    • CypressFrameworks
    • DockerFrameworks
    • GraphQLFrameworks
    • KafkaFrameworks
    • OAuthFrameworks
    • TerraformFrameworks
    • ElasticsearchDatabases
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitLabServices
    • GitHubServices
    • Microsoft AzureServices
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • DocuSignCRM
    • SalesforceCRM
    • Microsoft TeamsCollaboration
    • ZoomCollaboration
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What are Q2 Perks + Benefits

Q2 Benefits Overview

At Q2 we celebrate and recognize our success is based on the well being of super hero employees!. Q2 invests in robust employee health and wellness benefits including generous PTO, HSA Match Program, 401K Match program, Family Planning and Parental Leave benefits, along with a Hybrid Work Environment.

A few Programs that stand out for our Q2 employees include:
* Q2 parental leave benefit: New parents can enjoy 12 weeks of paid leave.
* Flexible PTO Program
* HSA Matching Program
* You Earned it! Employee Rewards & Recognition Program:
These are points given between any employee recognizing great work or collaboration. The points are redeemed for products, or converted into cash donations for various charities of choice,. They can also be donated to our employee compassion fund. (See below)
* Employee Compassion Fund - Our employees donate to this fund, which is established for Q2 employees who may need short term assistance. (This was a key to supporting each other in Covid across multiple locations and countries.)

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Want to know more about our authentic culture and work environment?
Check us out at: https://www.q2.com/culture and explore jobs today.
We'd love you to join our super hero "Circle of Awesomeness" and be part of #Q2Peeps today!

Q2 hosts various employee recognition events, philanthropic activities and our communities events, as part of our mission to build stronger more diverse communities:
* Dodgeball for Charity! (We raised 800K last year!)
* Q2 Spark (Part of our mission to support our communities, and the communities of our customers!)
* Q2 Philanthropy Fund! We have partnered with Austin Community Foundation to make it easier and more accessible for non-profit organizations to apply for grants from Q2, as part of our community support mission.
(Check out the Q2 Stadium Dreamstarter Program!)
* Annual Employee Appreciation Day!
* Our Annual Circle of Awesomeness Celebration (A full day's celebration of our super hero employee awards)

An Insider's view of Q2

What are some social events your company does?

It's all about the Dodgeball ! We host a HUGE Dodgeball event fundraising for charity. Last year we served the Juvenile Diabetes (JDRF) in Austin. Other companies play for charity with us. We have quarterly events after our townhall company mtgs., community events, and employee recognition events like our "Circle of Awesomeness" celebration!

Kelley

Sr. Community & Culture Champion

How do you collaborate with other teams in the company?

We have such a collaborative and friendly environment, it's truly authentic and very different from other companies. We're genuinely happy to invest in each other's success and our ability to learn (both technically and personally ) as a team. Q2'ers are really good people I admire and have fun with, at work and socially.

Mo

Staff Software Engineer

How has your career grown since starting at the company?

I started out as an individual contributor, ultimately finding my passion as a Product Management Leader. Leadership here including SVPs, VPs and Directors in our Product and Engineering groups show a genuine and active interest in mentoring to aid in our career growth. I also like our “Q2 EDU” learning platform.

Clayton

Manager, Product Management

How do your team's ideas influence the company's direction?

It's important to see yourself as being part of something bigger then ourselves. Learning about people, and not just the work they're doing, but who they are, helps you become an empathetic and more effective leader. Tapping into what people *love* doing, and finding opportunities to match their passion and skills in their work is what we do!

Sherril

VP, Product and Engineering

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

Taylor

HR Business Partner

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