Named one of Austin’s fastest-growing companies and one of the best places to work, Q2 offers our employees a culture fueled by engaged, motivated, and dedicated team members. We’re dedicated to our mission: to strengthen communities by strengthening the financial institutions that serve them. We do it with our purpose-driven culture, and by helping banks and credit unions stand apart in their communities.

Q2 Software is seeking an SQL Database Administrator to join the team! This person will be responsible for the implementation, configuration, maintenance, and performance of critical SQL Database environments to ensure the availability and consistent performance of our customer-facing applications. This is a “hands-on” position requiring solid technical skills, as well as excellent interpersonal and communication skills. The ability to automate routine maintenance tasks and write custom solutions to problems will be critical to the success of this role. If you enjoy working in a highly collaborative environment and approach every day with a burning passion to build highly scalable, resilient, and secure systems, then Q2 wants you!

RESPONSIBILITIES: 

• Perform monitoring, administration, repair and maintenance of databases within the customer hosted environments 

• Actively contribute to the configuration, layout and performance tuning of the production infrastructure 

• Respond to service requests and troubleshoot issues as needed 

• Assist with customer implementations and upgrades 

• Support requests for unscheduled Database backups and restores 

• Attend and actively participate in weekly meetings 

• Participate in rotating 24x7 “on call” support coverage for data center related issues 

• Perform maintenance related activities during scheduled weekend maintenance windows. 

• Prepare and conduct system and programming tests requiring interfacing of hardware and software 

• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to 

• Create and update existing documentation of processes and procedures in support of administration tasks 

• Participate in capacity management, expansion and growth planning 

EXPERIENCE AND KNOWLEDGE: 

• Ability to detect and troubleshoot database-related CPU, memory, I/O, disk space, and other resource contention issues 

• Working knowledge of SQL and Linux, ability to write scripts 

• Must be able to exercise judgment within defined procedures to determine appropriate action 

• Must have strong organizational and multi-tasking skills to prioritize workload in a fast paced environment 

• Familiarity with Agile Development Practices 

• Knowledge of high availability, disaster recovery and replication solutions and best practices 

• Knowledge of Cassandra and MongoDB 

• Bachelor’s degree in Computer Science or equivalent 

• Certifications or an interest in pursuing certification is a plus.