SQL Database Administrator

| Austin
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Named one of Austin’s fastest-growing companies and one of the best places to work, Q2 offers our employees a culture fueled by engaged, motivated, and dedicated team members. We’re dedicated to our mission: to strengthen communities by strengthening the financial institutions that serve them. We do it with our purpose-driven culture, and by helping banks and credit unions stand apart in their communities.

Q2 Software is seeking an SQL Database Administrator to join the team! This person will be responsible for the implementation, configuration, maintenance, and performance of critical SQL Database environments to ensure the availability and consistent performance of our customer-facing applications. This is a “hands-on” position requiring solid technical skills, as well as excellent interpersonal and communication skills. The ability to automate routine maintenance tasks and write custom solutions to problems will be critical to the success of this role. If you enjoy working in a highly collaborative environment and approach every day with a burning passion to build highly scalable, resilient, and secure systems, then Q2 wants you!

RESPONSIBILITIES: 

  • Perform monitoring, administration, repair and maintenance of databases within the customer hosted environments 

  • Actively contribute to the configuration, layout and performance tuning of the production infrastructure 

  • Respond to service requests and troubleshoot issues as needed 

  • Assist with customer implementations and upgrades 

  • Support requests for unscheduled Database backups and restores 

  • Attend and actively participate in weekly meetings 

  • Participate in rotating 24x7 “on call” support coverage for data center related issues 

  • Perform maintenance related activities during scheduled weekend maintenance windows. 

  • Prepare and conduct system and programming tests requiring interfacing of hardware and software 

  • Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to 

  • Create and update existing documentation of processes and procedures in support of administration tasks 

  • Participate in capacity management, expansion and growth planning 

 

EXPERIENCE AND KNOWLEDGE: 

  • Ability to detect and troubleshoot database-related CPU, memory, I/O, disk space, and other resource contention issues 

  • Working knowledge of SQL and Linux, ability to write scripts 

  • Must be able to exercise judgment within defined procedures to determine appropriate action 

  • Must have strong organizational and multi-tasking skills to prioritize workload in a fast paced environment 

  • Familiarity with Agile Development Practices 

  • Knowledge of high availability, disaster recovery and replication solutions and best practices 

  • Knowledge of Cassandra and MongoDB 

  • Bachelor’s degree in Computer Science or equivalent 

  • Certifications or an interest in pursuing certification is a plus. 

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • ConfluenceManagement
    • TrelloManagement
    • WrikeManagement

Location

North Austin, near Cedar Park and Lakeline Mall

An Insider's view of Q2

What are some social events your company does?

We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!

Kelley

Sr. Community & Culture Champion

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

Taylor

HR Business Partner

What are Q2 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees Free on-site garage parking.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
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