Provider Scheduling Sr Analyst
What You Will Do
Job SummaryProvides Level 4 product support for Ascension Technologies applications and platforms in the Care Communications Portfolio, on the Provider Scheduling Team. This role is desired to have high level awareness, experience with provider scheduling tools within the healthcare setting.Desired Work Experience3 or more years work experience with the following applications and platforms is strongly preferred: Voalte, Lightning Bolt, PerfectServe, QGenda, ShiftGen. Experience and exposure to working and collaborating with with clinical leaders, physicians and medical staff in a hospital environment is preferred.ResponsibilitiesDaily engagement with the product team for the support, iteration, build, deployment and upgrade of the Provider Scheduling product platforms Deep understanding of the connectedness of the product portfolio and its use case within the healthcare setting High level of communication skills, both written and verbal are required Works independently to understand workflows and applies technical knowledge to assist end users Follows all established procedures Creates clear documentation for education, knowledge share for team and procedure/policy requirements Utilizes critical thinking to decipher workflows to understand adjustments needed to application deployments Understands basic technology infrastructure to assist with any new functionality, break/fix or application replacement On call availability is a requirement
What You Will Need
- High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.
- 3 years of experience preferred
- Previous scheduling experience preferred.
- Although limited, ability to work on call is required.
Why Join Our Team
When you join Ascension, you join a team of over 150,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.
Equal Employment Opportunity Employer
Ascension Technologies is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status. For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster:
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