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Sr. Business Intelligence Analyst

| Austin

Khoros is looking for an expert Senior Business Intelligence Analyst to join our BusinessApplications team. This person will help drive the insights that allow us to expand our offerings, grow our customerbase, and improve our operations.

Job Duties:

  • Collaborate with other BI team members to drive the strategic planning required to meet business needs and objectives.
  • Serve as a subject matter expert and mentor around data analysis and related best practices to business partners.
  • Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
  • Propose and implement business metrics for senior management reviews and work with the team to design and develop data infrastructure to support business growth
  • Perform deep-dives to find the root causes behind variances of key parameters over a given time-period
  • Lead evaluations of business practices and implement needed changes to drive stated objectives. 



  • Ability to be a business thought partner finding ways use data analytics to improve the business.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field
  • 3-5 years of relevant work experience
  • Demonstrated ability to work across different platforms and applications, participate in multiple projects, and solve technical and business problems
  • Demonstrated ability to work in a distributed, team-oriented, collaborative environment
  • Excellent written, verbal communication, and interpersonal skills
  • Strong analytical, troubleshooting, and problem-solving skills
  • Bonus points for having worked with Domo, Salesforce, Financial Force PSA, Netsuite ERP, Salesforce CPQ, and Xactly.
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases


6850 Austin Center Blvd., Ste 180, Austin, TX 78731

What are Khoros Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We offer a great wellness perk of $50 a month that you can use for acupuncture, art and/or cooking classes, massages, ski or snowboarding passes/lessons, yoga and pet sitting services (...plus much more!). We've hosted healthy cooking classes alongside having healthy fruit and veggies delivered to the office. Oh, and cold brew, we have that too!

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