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Sr. Customer Behavior Data Analyst

| Austin

As a Customer Behavior Data Analyst, you will:

  • Analyze Spreetail.com site data to develop and deep understanding of customers and the end-to-end shopping experience 
  • Analyze shopping funnels, customer progression, conversion, and fallout to quantity problems and friction points 
  • Answer challenging questions with data to inform design decision and prioritization of site improvements as the lead data analyst on a team of product managers, UX researchers and designers 
  • Serve as a Data Product Manager by defining KPIs, developing dashboards and other self-service tools 
  • Collaborate with other analysts and data teams to ensure consistent and aligned data capture, instrumentation and reporting
  • Regularly communicate and present findings to the team and as needed across the organization 
  • Work closely with UX Research to analyze results of experiments 

Requirements:

  • 5+ years in a data/analytics role
  • 3+ years in eCommerce, B2C, or at scale
  • A self-starter who can deal with ambiguity and problem-solve independently 
  • Have a quantitative mindset and passion for data and technology 
  • Ability to present data in a concise and digestible manner; comfortable presenting in front of executive-level audiences 
  • A Bachelor’s degree in quantitative field (economics, statistics, business, computer science) or equivalent experience 
  • Strong data analysis skills using Excel 
  • Building and modifying SQL queries 
  • Building and consuming data visualizations (Power Bi, Tableau, Qlik, etc…) 
  • Analyzing data sets to make actionable recommendations 
  • Nice to have - some exposure to Python, R, or similar programming languages 

We believe in making employees’ lives easier with benefits that enhance their quality of life. To reward your hard work and dedication, Spreetail offers:

  • Untracked PTO for salaried employees. 
  • Health Insurance. Spreetail pays your full monthly premium. 
  • Home Owner Bonus. After 2 years, Spreetail supports your purchase of a home with a $5k bonus. 
  • Company Trips. Each time we hit our goals, we fly to a new destination. 
  • 3 Year Island Getaway. You and a guest get a 5 star beach vacation. 
  • 5 Year Sabbatical. Take 10 days off to reward your time in the office. 
  • Donation Match. We match you dollar-for-dollar up to $250/year, and up to $1,000/year after 5 years. 
  • Pet Friendly Office (select locations). 
  • Stock Appreciation Rights. As Spreetail grows, so does your bank account. 
  • Leadership Development. We invest in making you a stronger team member. 

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
- Sedentary work 
- Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body 
- Involves sitting most of the time, however walking and standing are required only occasionally
- Extending hand(s) and arm(s) in any direction 
- Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. 
- Occasionally move about inside the office to access file cabinets, office machinery, etc. 
- Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly 
- Substantial movements (motions) of the wrists, hands, and/or fingers 
- Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound 
Visual Acuity Requirements: 
The visual requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading 

Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases

Location

Spreetail's office is located at 4th and Congress, right in the heart of downtown Austin.

An Insider's view of Spreetail

What are some social events your company does?

One of my favorite Spreetail social events is run club! Every week, we get together to run on a path near our office. It's a great way to get to know others on a really deep level (sweating our butts off!). It's especially fun because it spans all teams and departments, and Spreetailers from other offices join when they come to visit, too.

Angie

Recruiter

What does your typical day look like?

As a Software Delivery Manager, I look to help ensure that the appropriate processes are in place and followed within our software development teams so we can verify and communicate that we are pushing out the most valuable solutions and products to our internal and external customers.

Michael

Software Delivery Manager

How does the company support your career growth?

I used to have terrible public speaking anxiety — like, crying in the bathroom in high school anxiety. Now, I lead trainings and discussions for 15-20 person onboarding groups regularly. I am constantly working to polish and perfect my public speaking skills, and I'm very grateful that I am not lacking in a platform to do so.

Jennifer

Onboarding Training Specialist

What are Spreetail Perks + Benefits

Spreetail Benefits Overview

When it comes to creating opportunity and wealth for our team, Spreetail works hard to enhance your employee experience through benefit programs and perks that provide meaningful support and allow you to be successful in your work.

Spreetail offers some pretty great benefits to thank you for your contributions to the company’s success. Some are traditional, and some are extra special.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Quarterly.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Happy Hours
Parking
We offer employees A parking subsidy.
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks

Additional Perks + Benefits

In addition to great benefits like health insurance, unlimited time off, and a full calendar of company events, Spreetail strives to provide employees with benefits that go above and beyond. Purchase a home after 2 years of employment, and we'll support you with a $5,000 bonus. Donate to a cause that's meaningful to you, and we'll match it dollar for dollar, up to $250 each year, or $1,000 after you've been with us for 5 years. Help us hit our team goals, and we'll take off on a company trip each year.

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