Sr. Data Center Engineer at Q2

| Austin
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Named one of Austin’s fastest-growing companies and one of the best places to work for 10 consecutive years, Q2 offers our employees a culture fueled by engaged, motivated, and dedicated team members. We’re dedicated to our mission: to build strong and diverse communities by strengthening their financial institutions. We do it with our purpose-driven culture, and by helping banks and credit unions stand apart in their communities.

We are looking for a Senior Data Center Engineer who is passionate about building innovative products that scale to 400+ financial institutions. You will interact with stakeholders across Engineering, QA, DevSecOps, IT, Operations, Security Engineering, and Product Management. If you enjoy working in a highly collaborative environment and approach every day with a burning passion to build highly scalable, resilient, and secure systems, then Q2 wants you!

If you were working for us today, you would be:

  • Architecting, planning, and engineering solutions to improve the services for hosted applications
  • Actively contributing to the configuration, layout and performance tuning of the production infrastructure
  • Participating in the development of high availability and disaster recovery application architecture for applications in coordination with application engineers 
  • Defining best practices to ensure efficient use of VMWare and Windows technologies
  • Attend and actively participate in weekly meetings
  • Leading team projects, working with the workgroup to achieve defined goals within set timelines
  • Performing peer-level review of ‘Change Requests’
  • Creating and updating existing documentation of processes and procedures in support of administration tasks
  • Participating in rotating 24x7 “on call” support coverage for data center related issues
  • Performing maintenance related activities during scheduled weekend maintenance windows

The things you will need to be successful in this role:

  • 5 – 8 years experience in designing large-scale data center infrastructures
  • Experience working with development teams introducing new products into production
  • Advanced knowledge and troubleshooting of Windows Server 2012/2016/2019
  • Advanced knowledge and troubleshooting of Linux (Ubuntu and CentOS)
  • Advanced knowledge and troubleshooting of Microsoft Active Directory and Group Policy
  • The ability to prioritize and multi-task in a fast-paced environment
  • A calm, diplomatic demeanor and a cooperative nature, even in stressful situations
  • The natural ability to lead and influence without direct authority
  • A fantastic sense of humor

It would be helpful if you had/or are in the process of obtaining:

  • Microsoft Certified Solutions Expert, Microsoft Certified Solutions Associate
  • VMware Certified Professional (VCP
  • ITIL

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • ConfluenceManagement
    • TrelloManagement
    • WrikeManagement

Location

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

An Insider's view of Q2

What are some social events your company does?

We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!

Kelley

Sr. Community & Culture Champion

How has your career grown since starting at the company?

I started on Helpdesk, after 2 years got training and certification as Salesforce Administrator, now working in that role at Q2.

Andy

Salesforce Admin.

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

Taylor

HR Business Partner

What are Q2 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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