Strategic Operatons Director

| Austin

We are looking for a Strategic Operations Director who will work with our clients to help them understand patterns of online disinformation.

You're looking for a team where you can drive decisions, be challenged, investigate and explain complex problems for our clients. You want to collaborate with smart, creative, and energetic people. You're comfortable with being uncomfortable. You look for projects where you can learn new technologies and techniques. You're comfortable working with data, synthesizing information from a variety of sources, and communicating your findings to decision makers. If this sounds like you, you sound like someone we want on our team.

We help companies understand and defend themselves against online disinformation. Day-to-day you'll work with a rapidly growing team of intelligence analysts, machine learning experts, and marketing and communication professionals. You'll work with our clients to conduct investigations, interpret data, produce reports and communicate the findings to Fortune 100 executives, government partners, and journalists. Collaborating will be huge, and there's a lot to do - there's no shortage of exciting work.

New Knowledge is on a mission to defend public discourse. We build products that repair online communities, identify manipulation, and help them communicate more authentically. In a world where social media is being manipulated on a massive scale, this is no small task. We care about protecting communities, brands, and companies from being targeted by the spreading of disinformation. The kind of people who work with us have to be passionate about that challenge and mission.

Important things in no particular order:

  • We have revenue and are VC funded, but this isn’t a Redbull-fueled, brogrammer kind of place.
  • The company is based in Austin, and we give preference to candidates who already live in Austin.
  • We're building applications from scratch and have the ability to build in the most relevant, latest technologies.

What you'll do: 

You'll work in cross functional teams of typically 5-7, playing an active role in all aspects of client engagement.

This includes gathering and analyzing information, formulating and testing hypotheses, and developing and communicating how this affects our clients. You'll present results to our clients and implement recommendations in collaboration with team members.

Requirements: 

  • Gravitas, you can command and hold a room
  • Curiosity
  • Strong communication and writing ability
  • Skills and personality to operate effectively in a very fast-paced, complex business
  • Comfortable independently learning things you haven't done before
  • Enjoys working as part of a cross functional team

Perks:

  • We offer amazing Fortune 500 level company healthcare plans, vision and dental.
  • We offer a 401(k) plus a 4% company match
  • Unlimited vacation
  • Stock options
  • Free parking in our downtown office
  • Membership to onsite gym and pool
  • $2,000 annual gadget policy to buy tech tools, from a computer to headphones to iPads, anything you need to do your job. You own these gadgets (not the company)
  • Annual budget to purchase books and literature subscriptions
  • Weekly catered lunches
  • Stocked kitchen full of healthy snacks and an endless supply of bubbly water
  • Bi-monthly office events like happy hours, Alamo Drafthouse movies, escape rooms, stand up paddleboarding
  • Most importantly, meaningful work. We all love coming to work everyday and making a difference to make this world a better place
Read Full Job Description
Apply now
loading ...
Emailed

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • Node.jsFrameworks

Location

Austin, TX 78701

An Insider's view of New Knowledge

What’s the vibe like in the office?

The vibe in the office is genuine and welcoming. Too many times tech companies try to contrive their culture, and tell people how they need to act. This couldn't be more different from New Knowledge. It's an environment that celebrates individuality, and welcomes new ideas.

Chelsey

Demand Generation Marketing Associate

What's the biggest problem your team is solving?

Weaponized narrative and disinformation campaigns are storming into our lives over the Internet. It is incredibly rewarding to have a career where you can detect these activities and protect our institutions and the communities and discourse around them.

Dakota

Software Engineer

What are some things you learned at the company?

I have learned how to incorporate feedback from users to make models and statistics to answer multifaceted questions about communities on social media. I have also had the chance build APIs around my models in order to make them more accessible to users.

Becky

Data Scientist

How do you empower your team to be more creative?

What we do requires creativity from everyone in the company. The space is large and the problem unsolved - this isn't something anyone's built before. Our success depends on everyone looking for being resourceful and creative. We give people the tools they need, the problems we're facing and the guidance they may need to discover the right tools.

Sandeep

CTO

What makes someone successful on your team?

A slightly unhealthy obsession with protecting people, people who are driven to solve problems by relentless curiosity, and a technical ability to explore various data sets and persuasively present discoveries.

Ryan

COO

What are New Knowledge Perks + Benefits

New Knowledge Benefits Overview

We are a startup company in the fun sense, we move quickly and get a lot done, but an established company when it comes to benefits. We have funding and revenue and we know the value of investing in our employees to grow New Knowledge. We offer Fortune 500 level health care benefits, vision + dental, free parking, a 401(k) and professional development opportunities.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Free parking in our downtown office
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
More Jobs at New Knowledge24 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Marketing
Operations
Product
Project Mgmt
Sales
Content
Data + Analytics
new
Austin
Design + UX
new
Austin
Finance
new
Austin
Product
new
Austin
Operations
new
Austin
Product
new
Austin
Sales
new
Austin
Data + Analytics
new
Austin
Marketing
new
Austin
Developer
new
Austin
Developer
new
Austin
Project Mgmt
new
Austin
Developer
new
Austin
Developer
new
Austin
Developer
new
Austin
Developer
new
Austin
Developer
new
Austin
Data + Analytics
new
Austin
HR
new
Austin
Content
new
Austin
Operations
new
Austin