Team Lead/Manager, Data Solutions

| Austin
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BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce, named "Best Place to Work" in Austin is looking for a Manager, Data Solutions in our Austin office to help lead the evolution of our data-driven decision-making at scale across the company. This candidate will bring industry expertise and best practices in data management, that he/she can leverage to mentor highly-skilled developers, collaborate with data engineering, and partner with analysts and operators for business context.

What You’ll Do

This role will be instrumental in ensuring access to clean, consistent and logical data to stakeholders in a wide variety of roles. To achieve this, the successful candidate will demonstrate the ability to:

  • Draw on deep experience with data management and analysis to identify improvements and increase efficiency, reliability, and usability of data across the organization
  • Engage with analysts throughout the organization to understand common data requests and key metrics. Define and document the underlying metrics and design robust infrastructure (ETLs, table structures, metadata) to enable consistent reporting on those metrics throughout the organization.
  • Architect and maintain dimensional data models, algorithms and related business and financial reporting logic within the data warehouse.
  • Transform low-value datasets into highly structured and consistent datasets for use by analysts and reporting tools
  • Work closely with data engineers, business system administrators, and operational leaders to ensure reliable data collection and measurement capabilities
  • Develop scalable, efficient, and automated processes and data pipelines, in addition to diagnosing and debugging problems with existing structures
  • Recruit, lead, manage, motivate, and coach team members to maximize their individual potential, contributions and professional growth 
Who You Are
  • 6+ years of technology background are required, preferably 4 or more in data/analytics, and at least 1 year with some programming
  • Advanced SQL skills are required.
  • Experience with cloud OLAP database platforms such as Snowflake and Redshift.
  • Data visualization experience in a tool like Tableau, Looker or Sisense.
  • A broad exposure to business applications like CRM tools, financial reporting systems, marketing automation tools, etc
  • Experience in dimensional data modeling, Amazon Web Services, Google Cloud or Linux command line a plus
  • Experience measuring subscription/SaaS business models and related metrics
  • Familiarity with ETL\ELT processes and common data transformation techniques (e.g. normalization and denormalization, string parsing, primary key generation)
  • Experience pulling data from an API using Python and Airflow (or similar technology).
  • Scripting skills in 1 or 2 languages (BASH/Python/JavaScript/PHP/VBA/etc)
  • Possess at least a Bachelor’s degree in a quantitative field (economics, statistics, business, computer science) or equivalent experience, advanced degree a plus
  • Able to deal with ambiguity and problem-solve independently
  • Lead projects independently with cross functional business stakeholders.
  • Mentor junior developers and analysts
  • Thoughtful leader who earns trust and builds strong working relationships 
  • Have a quantitative mindset and passion for data
  • Ambitious, self-motivated, goal-oriented and extremely curious.
  • Have excellent time management skills

Diversity & Inclusion at BigCommerce
We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.

Current BigCommerce Employees: Please use the internal job board to apply for openings.



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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS


Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

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