Design Director - Visual Design at Canva

| Austin
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We’re constantly working towards making Canva the best place to work, for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community all around the world. We celebrate uniqueness and whatever makes you, you and encourage everyone who wants to help us transform the way the world designs, to join us on this journey. We value all different types of experiences. If you don’t think you quite meet all of the qualifications, we’d still love to hear from you.

About Us
At Canva, our mission is to democratise design and empower creativity for anyone and everyone, on every platform. Inspired by a team of talented thinkers, an amazing culture and a remarkable growth trajectory – we’re out to change the world, one design at a time. 

Since launch in August 2013, we have grown exponentially, amassing over 75 million monthly active users across 190 different countries who have created more than 6 Billion designs. We are one of the world’s fastest-growing technology companies and we have only achieved about 1% of what we want to do.

About the Visual Content team
From branding to social media, posters to stickers, to videos and beyond, the Visual Content Team empowers our users to create stunningly beautiful content—by beginning their journey with a perfect and easily customizable template design. Canva’s templates team is building the world’s best design marketplace, with a library of designs that offer our users a wide variety of on-trend and usable content. We need the help of talented designers that can create and curate amazing visuals, to pave the way for the future of our design library.

About Canva Studio
The Canva Studio is part of our Visual Content team, creating templates for our many global partners that use Canva on their platforms. Working with clients is Canva Studio’s specialty, and this team forms an exciting bridge between our many partners and their success on Canva. We work directly with global clients to integrate, educate and enable them to use Canva in the best possible way. Our team of creative professionals provide strategic guidance, facilitate engaging educational opportunities, launch compelling campaigns, and even create assets to enable a client's internal teams to use Canva with ease. Canva Studio contributes directly to Canva’s business success by helping acquire, retain and grow partners on the platform.
 
About the Role
As a Creative Lead for the Canva Studio Enterprise team you will help us onboard our growing client base onto the Canva platform through high-quality design, creative strategy and education. The Creative Lead will partner with the Sales and Success teams to evaluate client needs across design and education, and empower the Studio team of designers to deliver their best work. As a lead on the Canva Studio team, you will be responsible for building strong relationships with your internal stakeholders to align on team goals, ways of working and other processes to ensure a fruitful and collaborative environment for the team. You will be integral to the success of a client’s journey transitioning onto Canva and be responsible for our team’s commitment to delivering top quality designs, campaigns and interactions to our clients.

About you
We are looking for a seasoned creative who not only lives and breathes design, but a process-driven problem solver who can keep the team on track and our clients wowed with our service. You are undoubtedly charismatic and are energized by design. You thrive on empowering a team of designers and providing them the space to do their best work. Ideally you will come from a creative agency and/or tech background having worked with a wide range of clients. You are not only creative at your core, but you are a leader who stays organized and has a track record of building great relationships. You will have led and executed the delivery of many print & digital campaigns or projects.

Responsibilites

  • Communicating directly with exciting global clients and partners
  • Building and maintaining strong relationships with internal and external stakeholders
  • Partnering with leadership (Sales, Studio, Product) to maintain overall Canva Studio vision and evolve the enterprise offering as needed
  • Provide strategy, education and design support to multiple clients
  • Enable, support, and unblock your team of art directors, senior and junior designers
  • Partner with Ops to maintain clear overview of team roadmap, capacity and resourcing
  • Ensuring an impeccable design standard and output from the design team
  • Work with team leads to support your own growth and development
  • Support the team’s scalability through documentation and process improvement

Experience you’ll have

  • 8+ years experience in the design industry, with 2+ years of that spent in a leadership role such a creative director, design director or design lead/manager
  • Experience working directly with clients, able to strategize and lead clients to solutions for their design needs
  • Experience leading a team of designers, and providing professional support and development for creatives
  • Experience building strong relationship with clients and internal teams
  • An eagerness to work with other team leaders on refining our systems and offering
  • A love for design and creativity with a great eye for design and an extensive knowledge of - and adhering - to brand guidelines
  • The ability to write simple and clear briefs, with experience in seeing those briefs through with your team from start to finish
  • Able to communicate your vision for quality to other designers effectively
  • A strong portfolio demonstrating the projects you have worked on and how you developed them
  • The confidence to try new things, and a passion for big ideas and storytelling
  • The ability to work collaboratively in a creative team environment;
  • Diligence to hit deadlines, and offer suggestions to streamline and improve team processes.

We make hiring decisions based on your experience, skills and passion. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • BashLanguages
    • Objective-CLanguages
    • ReactLibraries
    • MobXLibraries
    • RxJsLibraries
    • SpringFrameworks
    • SpringFrameworks
    • FinagleFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • DynamoDBDatabases
    • SnowflakeDatabases
    • BigQueryDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • LookerAnalytics
    • SnowflakeAnalytics
    • AmplitudeAnalytics
    • dbtAnalytics
    • RedshiftAnalytics
    • Mode AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • Monday.comManagement
    • Custom-BuiltCMS
    • SalesforceCRM
    • BrazeEmail
    • Salesforce PardotLead Gen

Location

Our Austin offices are in the historical Sixth Street area in the heart of downtown,

An Insider's view of Canva

How does your team reward individual success?

Canva teams set seasonal goals and we celebrate BIG when we achieve each goal. We have celebrated our success by enjoying taco nights, cocktail classes and currently planning a DIY pottery night. Canva also has a very active #kudos slack channel!

Pooja

Partner Success Manager

How does the company support your career growth?

Canva enables me to grow by providing workshops and training sessions that have given me a solid foundation for my role. There is a focus to promote from within and provide everyone the opportunity to explore whichever path they choose. Our “Vibe and Thrive” allowance also makes sure our mental and physical health are always taken care of!

Kendall

Sales Development Representative

How do your team's ideas influence the company's direction?

One of Canva’s core values is to Make Complex Things Simple. We find innovative ways to make legal concepts more approachable to non-lawyers and reduce the need to involve Legal with every move. By removing complexities we encourage an environment of trust and openness for our internal stakeholders and our millions of users.

Suhayb

Senior Legal Counsel

What's something quirky about your company?

Season Openers are company events where Canva celebrates our wins and rallies around our goals. They're also some of the most over-the-top and quirky events you'll ever see. On my first day, at my first season opener, I learned about Canva through a Hollywood-worthy parody of "The Office"— I knew then I had found my new home!

Sergio

Design Ops & Studio Lead

What are Canva Perks + Benefits

Canva Benefits Overview

At Canva, our values are at the heart of who we are. They keep us moving forward, together, to achieve our mission of empowering the world to design. The purpose of Canva’s benefits is to empower Canvanauts to invest in themselves and live our values, every single day. Canva’s benefits are based on four key pillars - Environment, Human, Social and Economic. Each of these enhances the Canva culture and enables our team to do the best work of their lives.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Canva offers employees a $50/month gym reimbursement
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Customized development tracks
Paid industry certifications

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