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Design Research Lead

| Austin
Design Research Lead
The energy industry is a complex and rapidly changing industry with significant impact on our lives. At RigUp, we aim to empower the people who power our world and make our everyday lives possible.
RigUp is seeking a driven Design Research Lead to join our Design team. If you have a strong desire to experiment and push the boundaries of user-centric design, we’d love to hear from you. As the Head of Design Research, you will specialize in uncovering user needs. In partnering with designers as well as other internal stakeholders, you’ll develop a research practice that uses quantitative and qualitative data to unlock improvements as well as uncover innovation opportunities. Our ideal candidate empowers others to lead and engage with users and sees the immense opportunity in front of RigUp to transform the world's most foundational industry through technology.
What You’ll Do
Establish an internal design research practice that is scalable and serves as a foundation for a growing research team.
Rely on quantitative and qualitative research methodologies (usability studies, 1:1 interviews, focus groups, benchmark studies, surveys, etc.) to allow us a deeper understanding of our users.
Effectively synthesize and communicate research results to internal stakeholders and the company at large to help magnify the impact of the findings.
Establish success metrics for research practice.
Work alongside designers and product managers to validate designed solutions through interviews and prototypes.
Share tools and best practices internally to enable others to independently conduct user research.
Work cross-functionally to prioritize research opportunities in a fast-paced, rapidly changing environment.
Support new business verticals by facilitating a better understanding of new user types. Help them establish communication channels and feedback loops with growing user bases.
Build empathy across the organization to help us stay true to our north star, empowering the people.
You’d be a great fit if you have:
3+ years experience in a similar role
A demonstrated understanding of design through the lens of product design and research
Scaling a design team quickly
Experience identifying research opportunities for growing business sectors and user groups
In-house experience at a fast-paced tech company
Experience mentoring, coaching and helping other product designers and researchers
Benefits:
Full health, dental, and vision coverage
Unlimited PTO and work flexibility
401(k) with 4% match
75% tuition reimbursement on continuing education
$2,000 annual vacation stipend starting on your 3rd anniversary
Catered breakfast, daily lunch stipend, and a fully stocked kitchen
Regular off-site activities, happy hours, and intramural sports leagues
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Location

RigUp is located in downtown Austin right next to Lady Bird Lake. We're close to a ton of restaurants, coffee shops, bars, and trails along the water!

What are RigUp Perks + Benefits

RigUp Benefits Overview

Competitive salary
Full health, dental, and vision coverage
Unlimited vacation
401(k) with 4% match
$2,000 annual vacation stipend starting on your 3rd anniversary
Regular off-site activities such as happy hours, team building events, intramural sports leagues, etc.
Catered breakfast, daily lunch stipend, and a fully stocked kitchen
75% tuition reimbursement on continuing education
Office in the heart of downtown Austin
Flexibility to work from home
Onsite gym

Culture
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees Paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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