Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX
Remote

Design Research Manager - Duo Security

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Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider.
Duo + Cisco = Disco
With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud.
Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges.
We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams.
We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance. We're kinder than necessary.
Together we build for the future by designing simple solutions for complex problems. And that's why we're the most loved and trusted name in security.
About the team...
Our team is creating meaningful impact in a world of data breaches and hacked passwords. We also have a lot of fun doing it. We love learning from our customers through our research practice. Our project work and design systems span mobile and web interfaces. The team is highly collaborative and works closely with engineers and product managers. We are at an exciting moment in our growth. Now, as part of Cisco (Duo was recently acquired) we have the resources and reach of a global company while we keep our super fun culture.
Security doesn't have to be scary or complex. Design is at the core of Duo's mission: Democratize security by making it simple, effective and easy to use.
A Design Research Manager at Duo...

  • Prioritizes coaching and mentoring design researchers, from junior to senior-level.
  • Strives to retain and attract top talent, and takes pride in building highly-collaborative teams.
  • Collaborates with Design, Product, Engineering and others to establish and clarify project needs and brings a unique user-centric perspective to the table.
  • Can see the big picture and dive into the details to coach researchers to do their best work


In this role you will...

  • Lead a team of researchers.
  • Lead large, multi-quarter initiatives that align with Duo's top priorities.
  • Help shape the overall product strategy, by applying your domain expertise and collaborating with peers across the R&D organization.
  • Be responsible for hiring, performance reviews, rewards planning and professional development for your team.
  • Play an active role in advocating for a Human-Centered Design process and creating a collaborative environment.
  • Have support from experienced design and research leadership.


Experience you bring includes...

  • 8+ years of professional (post-college) work in Design Research and/or Product Design
  • 1+ years managing User Experience Research and/or Product Design teams that perform user experience research
  • Experience leading inclusive teams, creating a sense of community, establishing psychological safety and supporting a growth mindset among researchers
  • Proven experience impacting product direction and driving clarity across multi-disciplinary and cross-functional teams
  • Deep expertise in Design Research
  • Demonstrable experience planning and leading user experience research for complex web and mobile applications
  • Strong written and verbal skills

Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo's achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran's status, religion, disability, sexual orientation and beliefs.
And if this role is exciting for you, we encourage you to apply even if you don't meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.
#LI-Remote
U.S. Vaccination Requirements
Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.

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What are Duo Security Perks + Benefits

Duo Security Benefits Overview

We like to keep everyone happy and healthy. From financial security to personal growth, we're here to support you.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Onsite office parking
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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