Digital Accessibility Expert, Senior UX Designer at Q2

| Austin | Remote
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Q2 is seeking an experienced Digital Accessibility Expert to support our Accessibility initiatives related to our industry-changing fintech platform. You will be working at a company whose mission is to build stronger communities by strengthening their financial intuitions and with FinTech’s and startups who want to bring change and innovation to the financial world. This position will be responsible for leading a team in the delivery of high-quality solutions that meet business objectives in a flexible, collaborative and rapidly changing environment. It requires a highly motivated and focused individual capable of leading and building high performing innovative teams. 

 

As the Digital Accessibility Expert, you have an expert understanding of digital accessibility for the design, evaluation and remediation of defects / issues by analyzing digital products for accessibility issues as part of the WCAG success criteria. You mentor others about collaborations with technologists, developers, test teams, researchers, product owners and designers to find workable solutions and to ensure specifications are clearly defined. You possess expert knowledge of manual and automated testing techniques using multiple tools and mentor others in the tools. You have strong communication and presentation skills along with an expert understanding of UX Design best practices. You guide the efforts to identify the opportunities and limitations of the organization’s current and future accessibility challenges, ensuring accessibility & inclusion needs drive implementation choices and strategic direction.  

RESPONSIBILITIES: 

  • Consult on and help structure and implement next gen accessibility programs and solutions related to large-scale systems and services in support of community financial institutions and FinTech’s 

  • Develop guidelines for designers, developers and testers to aid in compliance with the current version of the Web Content Accessibility Guidelines (WCAG).  

  • Engage in quality audits and assist with the assessment, breakdown and remediation roadmaps where necessary.  

  • Communicate prioritization, process and project updates with internal and external stakeholders  

  • Work with cross-functional teams delivering on demanding projects 

  • Understand system interdependencies and limitations 

  • Work with stakeholders to establish timelines for new projects 

  • Participate in sprint planning, retrospective and daily scrum meetings 

  • Instill best practices for software development 

  • Formally observe user interviews and usability sessions 

  • Responsible for ensuring that all security, availability, confidentiality, and privacy policies and controls are adhered to 

EXPERIENCE AND KNOWLEDGE: 
  • Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience.

  • Deep technical knowledge of accessibility with CPWA certification preferred; ability to provide code-level remediation and lead discussions with developers; prior web development experience strongly preferred 

  • Bachelor's Degree in Computer Science or related field 

  • Advanced knowledge of software development, testing, and maintenance 

  • Demonstrated ability to facilitate technical discussions and drive solutions forward to achieve business needs 

  • Comfortable working in a matrix environment across the organization in a collaborative manner 

  • Outstanding interpersonal and communication skills 

  • Knowledge and experience with mobile development practices preferred 

  • Knowledge and experience in the banking industry a plus 

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • ConfluenceManagement
    • TrelloManagement
    • WrikeManagement

Location

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

An Insider's view of Q2

What are some social events your company does?

We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!

Kelley

Sr. Community & Culture Champion

How has your career grown since starting at the company?

I started on Helpdesk, after 2 years got training and certification as Salesforce Administrator, now working in that role at Q2.

Andy

Salesforce Admin.

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

Taylor

HR Business Partner

What are Q2 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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