Director of Product Design at RigUp

| Austin
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RigUp is changing the way work is done in the energy industry. Each one of our teams exists to move us closer to our north star -- “to empower the people who power the world.”
RigUp is seeking a driven Director of Product Design to lead our Design team. If you have a strong desire to experiment and push the boundaries of user-centered design practices, we’d love to hear from you. As the Director of the Product Design team, you will have the opportunity to partner with executive leaders to shape product strategy and business objectives as a thought leader at RigUp. You will represent design both inside and outside the company to ensure communication and collaboration. Our ideal candidate empowers other designers to lead, has a flexible view on design processes to encourage innovation, and, most of all, sees the immense opportunity in front of RigUp to transform the world's most foundational industry through technology.

What you'll be doing:

  • Establish design mission and strategy in alignment with the company’s guiding north star and communicate this vision internally to stakeholders at all levels
  • Lead design to excellence in practice, production and execution with attention to corporate and functional strategies, as well as design vision
  • Maintaining a “fail fast” approach to design that also upholds a high standard of quality
  • Ensure functional teams are constantly aligned to customer needs through proactive and preemptive engagement, UX research, testing and solution validation
  • Mentor and grow a team of world-class design talent
  • Build design culture that encourages innovation while balancing the need for optimization
  • Manage direct reports responsible for functional teams and empower designers to establish a voice and position internally as leaders
  • Drive a framework to ensure career progression and development paths for designers
  • Foster trust within the team that supports team members to try and adopt new tools, technology and processes
  • Proactively identify and resolve issues that may impair the team’s ability to meet goals
  • Create a framework and provide resources that encourage inspiration, mentorship, education, collaboration and growth
  • Establish a culture that always involves design early and often
  • Encourage cross-functional collaboration and communicate the impact of this practice for design
  • Organize teams that can provide design solutions effectively and with excellence across all departments
  • Identify improvement opportunities within the scope of design and other teams functioning holistically
  • Communicate value of design thinking and a customer-first approach to strategy across all areas of the business
  • Establish metrics and measurable goals to ensure a visibility into design’s impact to business
  • Partner closely with leaders in engineering, product, sales, marketing and others to constantly improve on communication and efficiency practices

What you should have:

  • Bachelors or advanced degree in appropriate field, such as Design or HCI
  • 10+ years relevant design and UX experience with a solid understanding of design practices, methods, philosophies and tools
  • 3+ years experience in a similar role, 5+ years experience in design leadership of a highly successful team
  • A demonstrated understanding of design through the lens of product, brand and research
  • Experience and expertise in high-level product and marketing strategy
  • Sharp presentation skills, including executive presentations and public speaking at events, etc.
  • Objective and leveled facilitation skills, able to make tough decisions with others and effectively align teams to your rationale
  • Experience scaling a design team quickly
  • Experience identifying, sourcing and engaging candidates through creative and innovative sourcing approaches
  • In-house experience at a fast-paced tech company
  • Experience mentoring, coaching and helping designers identify a path to success
  • Expertise in high-level strategic work that blends product, business, and marketing needs


  • Flexible PTO policy
  • 401k Program with 4% match
  • Fully paid employee health insurance for employee
  • Daily catered meals
  • Competitive commuter benefits
  • Open office space in the heart of downtown Austin
  • Career development opportunities + partial reimbursement for ongoing education
  • $2,000 vacation stipend on your 3 year anniversary

RigUp is a technology company that's building a platform to better support the energy workforce. Through the industry’s largest marketplace, we’re improving the lives of contractors and helping service providers and operators find the people who will get the job done. Headquartered in Austin, TX, and backed by a16z, Founder’s Fund, Quantum Energy Partners, and Silicon Valley Bank, we’ve raised $423.8 Million in funding to support our mission to change the way work is done in the energy field.
Our goal is to make RigUp an environment where any and all people feel welcome, respected, and free to be their authentic selves. We welcome applicants of all gender identities, sexual orientation, educational background, religion, ethnicities, veteran status, and citizenships. We’d love to learn what you can add to our team!

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks


RigUp is located in downtown Austin right next to Lady Bird Lake. We're close to a ton of restaurants, coffee shops, bars, and trails along the water!

An Insider's view of RigUp

How does your team reward individual success?

We are rewarded with a promise. At the end of a season of ambiguity and strife, apart from any monetary or material items, we will always be able to say there was joy, encouragement, and meaning.


Customer Support Specialist

What's the biggest problem your team is solving?

One of the coolest things we’ve been working on has been parsing resumes to gather information about employment history and references so that our consultants don’t have to spend a ton of time filling out confusing forms. We hope to get quicker, more accurate data while making the platform easier to access and more useful for our consultants.


Engineering Manager

How has your career grown since starting at the company?

RigUp has fostered my career growth by coupling my strengths and interests with the company’s needs. I’ve gotten the opportunity to fill a variety of different roles that I’ve gained an invaluable amount of experience from and that will increase my marketability down the road.


Business Process Analyst

What is your vision for the company?

At RigUp, we're building the largest job marketplace in the energy industry by making it easier for contractors to find work and for companies to staff up by hiring ready, qualified workers. As CEO, I want to grow an organization that creates value in the world and ensures RigUp is an environment where our employees feel empowered to make decisions



What’s the vibe like in the office?

The energy at the RigUp office is contagious. We work on interesting problems and are truly making a difference in people's lives. Work is simply better when you love what you do!


Talent Lead

What are RigUp Perks + Benefits

RigUp Benefits Overview

Competitive salary
Full health, dental, and vision coverage
Unlimited vacation
401(k) with 4% match
$2,000 annual vacation stipend starting on your 3rd anniversary
Regular off-site activities such as happy hours, team building events, intramural sports leagues, etc.
Catered breakfast, daily lunch stipend, and a fully stocked kitchen
75% tuition reimbursement on continuing education
Office in the heart of downtown Austin
Flexibility to work from home
Onsite gym

Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
We offer employees Paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
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