Experience Designer at H-E-B
About H-E-B H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 109,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.
- Consumers: a compelling digital experience that captures everything inspiring about food, while delivering incredible convenience and simplifying the grocery experience to be nothing short of delightful.
- H-E-B Partners: we arm H-E-B partners across the company with world class business applications and tools to thrive in their jobs so together we can ensure that the customer experience is top notch online, in-store, or anywhere else.
- Create usable and engaging user experiences that support customer needs and business objectives
- Design experiences to scale across multiple scenarios, products, and customers for native and web
- Proactively manage multiple projects—from start to finish—to meet priorities and requirements in an agile environment
- Effectively communicate / collaborate with engineers, product managers, designers, researchers, and writers to conceptualize, prototype, test, iterate, and build end-to-end experiences
- Effectively define and document user problems, principles, and details necessary to communicate and implement solutions
- Help build and apply design standards / processes across the Product & Design team.
- Have the freedom to define how design operates at H-E-B Digital.
- Be part of a small, lean team (to start)—which translates to you having a big personal impact.
- Have huge opportunity for growth. H-E-B Digital is on the way up, creating exceptional career paths for exceptional product & design talent.
- Be surrounded by top talent; we constantly raise the bar, and all get better along the way .
- Education (formal or otherwise) in design, UX, HCI, cognitive psychology, or related field
- Proven track record (3 – 10 years’ experience) in user experience design or UI design
- Extra points for experience with developing new-to-market products or services
- Portfolio demonstrates rock-solid skills in UX architecture and interaction design
- Enthusiasm for H-E-B values and the H-E-B Digital mission
- A deep understanding of how different connected devices impact user experience, and how user experiences lace together across different platforms
- Mastery of design tools such as Sketch, InVision, Axure, Illustrator, and Photoshop
- Strong visual design and prototyping skills a plus
- Proactive and strategic problem-solving, design process, and project management skills
- Exceptional strength in consumer software products, with emphasis on mobile first – both native and web apps
- Ability to think through complicated design systems and challenge existing constraints
- Excellent ability to present and explain solutions and decisions to stakeholders in a style that fosters collaboration and consensus building
- An uncanny knack for uncovering hidden user insights and translating those into design
- Embrace and thrive in high paced, lean startup cultures
- High comfort level with “lean startup” or Agile development methodologies
- Firm believer in the power of design thinking and the energy to evangelize it within the company
- Always on top of the latest technologies, industry trends, and design patterns
- A robust Benefits plan with coverage starting Day One
- An 80/20 PPO medical plan with a $30 copay for in-network primary care
- Dental plans, Vision plan, voluntary insurance plans, and flexible spending accounts (FSA) available
- The Partner Care Team, for any time you have healthcare or coverage questions
- Partner Guidance allows free counselor visits, up to 5 times per year for each issue
- Telehealth offers 24/7 access to board-certified doctors over the phone
- Funeral leave, Jury Duty, and Military pay (subject to applicable law)
- Short-Term and Long-Term Disability coverage after 90 days
- Maternal / Paternal Leave for new parents, adoptions included
- Eligibility for 401(k) participation after 6 months
- Eligibility for quarterly bonuses based on company performance
- 10% off H-E-B brand products in-store and online after 90 days
- Access to other savings (gyms, phone, hotels, and more) through online discount program after 90 days
- Opportunity to become a “Partner-Owner” after 12 months of employment