Instructional Designer

| Austin

The Instructional Designer/Curriculum Developer will have responsibility for the training curriculum for SailPoint’s SaaS software products. They will work collaboratively with colleagues who take pride in their work, can depend on each other to make things happen, respect opinions and like to work hard, succeed, and have fun.

 

The Instructional Designer will design, develop, deliver, and maintain high-quality, effective hands-on learning for a technical audience. Learning is delivered in multiple modalities including instructor-led and self-paced eLearning. This full-time, instructional design position builds education content for a SaaS software, rapid release environment. Experience designing instructional materials for software products is required; experience designing for SaaS is preferred.

 

This is an exciting opportunity to not only work with and grow new training content, but also help achieve SailPoint’s identity management vision. The designer will have great influence on curriculum development and delivery teams while developing multi-modal content on SailPoint’s products. We are looking for smart, technical, skilled people who can communicate at all levels, that are passionate about implementing cool and efficient solutions that enable fast learning with unbiased evaluations.

 

Key Responsibilities include but are not limited to:

  • Design and develop instructor-led and virtual training content for a technical audience including customers, partners, and employees
  • Create, maintain, edit, and customize deliverables, including lesson plans, user guides, instructor guides, and self-paced learning materials
  • Draft storyboards, scripts, and prototypes of training content and proactively shepherd drafts through proper reviews, updates, and approvals
  • Proofread and copyedit content for proper use of terminology, grammar, punctuation, and styles in accordance with department guidelines
  • Test content for accuracy, user engagement, and effectiveness
  • Learn and use supported software to develop, test, and validate technical content of training materials
  • Collaborate with subject matter experts, instructors, and peers
  • Prioritize and manage projects to completion and meet desired milestones
  • Build productive relationships and communicate with cross-functional teams
  • Follow and contribute to corporate and team style and graphic guidelines
  • Contribute to training strategies and development of tactics and tools
  • Occasionally teach developed content for piloting, testing, and train-the-trainer events
  • Additional duties as assigned

 

Experience and Qualifications include:

  • 3 to 5 years of experience in the development of training content for self-paced (eLearning) and instructor-led instruction for the software field; SaaS software experience preferred
  • Experience writing for a technical audience such as software developers, implementers, and administrators
  • Demonstrated knowledge and proficiency in instructional design, including training task analysis, writing objectives, curriculum and lesson planning/design, implementation, and evaluation.
  • Ability to write effective copy, instructional text, audio scripts/video scripts
  • Excellent technical writing and editing skills
  • Visual and graphic design skills
  • Proven ability to simplify complex information into an easy-to-understand format
  • Proven ability to accept, manage, and act on feedback from collaborators, instructors, and students
  • High level of expertise in Microsoft Office Suite
  • Demonstrated detailed knowledge of at least one Learning Management System (Learndot Enterprise preferred)
  • Experience with and knowledge of eLearning development software such as Storyline and Camtasia
  • Desire to work in a dynamic and fast-paced environment
  • Demonstrated ability to work in a team environment
  • High standards for work quality, self-motivated, able to work with minimal supervision
  • Strong communication, team, and interpersonal skills
  • Experience teaching technical content a plus
  • Possess a portfolio of instructor-led and eLearning work with instructional design examples
  • Experience with any of the following is a plus:
    • Object-oriented programming language (Java preferred)
    • XML, HTML, REST APIs, Application Servers
    • System administration activities on Windows and/or Linux platforms
    • Relational database systems / SQL (Oracle, MSSQL, MySQL, DB2)
    • Directory systems (LDAP, Active Directory, Azure)
    • Enterprise operations systems (SAP, PeopleSoft)
    • Software-as-a-Service, cloud-based solutions
    • Identity management systems (SailPoint, Sun, Oracle, IBM, etc.), role-based access control (RBAC), or other identity and access management technologies
       

Education

  • BS or MA in Instructional Design (or similar) with a computer software background; or BS or MA in Computer Science (or similar) with an instructional design background; or equivalent experience

 

 

 

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Technology we use

  • Engineering
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Location

11120 Four Points Drive, Austin, TX 78726

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Diversity
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Acme Co. hosts company outings Annually.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
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