Khoros
Khoros powers the digital customer experience for the world's leading brands.
Austin, TX
Remote

Junior Visual Designer at Khoros

| Remote
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Overview
Khoros, built from Spredfast + Lithium, is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ customers, including 52 of the Interbrand 100, and ten offices globally, Khoros powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey.
We are looking for a talented, positive and versatile Visual Designer to join our Marketing Team here in Austin. Our ideal candidate understands the role and opportunity of visual design in developing thoughtful content for go-to-market strategies. This role will solve design challenges independently but also work collaboratively with other brand team members, the digital team and demand generation team in our Marketing department.
This role is seen as an ambassador and champion for the brand.
Successfully execute multi-disciplinary design and production assets in digital, advertising, event, brand and design language systems. Participate and lead in strategy/planning stage of the content creation process, liaising with key project owners and stakeholders through the project lifecycle. Communicate with external agencies and vendors on event, video and photography initiatives. \Partner with teams/clients to craft thorough briefs, gather feedback, address concerns, generate ideas, and iterate on designs. Champion the company design language in every execution that we touch and educate employees on best practices in execution.
#LI-Remote
Responsibilities
  • Collaborate with copywriters, project managers, other designers and project stakeholders to produce multiple designs for different platforms and devices.
  • Extend visual systems/brand guidelines across all mediums to c reate engaging and brand relevant creative assets that match the brand guidelines for the marketing team, and other interna' teams as needed.
  • Assist with creating and organizing in-house video and photography assets in our in-house Studio..
  • Re-purpose creative assets for webinars, social campaigns, industry reports, white papers, case studies, and more.
  • Ensure quality meets standards and prepare deliverables for handoff to project owners, program managers, printers, vendors, etc
  • Maintain and update Brand style guides, master files and resources.
  • Able to juggle multiple deliverables whether it is in one program or across projects.
  • Ability to seamlessly collaborate globally with a distributed team over Slack and video chats.

Qualifications
  • Big Picture-concept and brainstorming.
  • Skills Include: Graphic design (digital, print, type, layout, experiential).
  • Abobe CC (Photoshop, Illustrator, InDesign), G-Suite/Microsoft Office. Adobe Acrobat. Sketch. InVision. Project Management software.
  • Clear communicator, collaborative with a positive attitude. Able to take and parse feedback. An ability to work with multiple stakeholders outside of the design team.
  • Ability to lift up others around them. Leads by example.
  • Highly motivated, driven and a self-starter with a positive attitude.

Please include a cover letter with a description of your creative strengths, resume, and a link to your portfolio for consideration.
This role is budgeted in the $50,000 - $55,000 base salary range. Salary will ultimately be based on a candidate's experience and external market factors.
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Where we are

Khoros’ headquarters is in Northwest Austin. For the safety of our employees and communities, we’re working remotely during COVID-19.

Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • KubernetesLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases
    • SalesforceCRM
    • OutreachEmail
    • MarketoLead Gen
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What are Khoros Perks + Benefits

Khoros Benefits Overview

Our employees are the heart of Khoros. That’s why we offer comprehensive benefits, so they can take care of themselves, their families, and also lead a healthy work-life balance. This includes competitive health & life insurance plans, in addition to wellness benefits and programs. Each Khoros office also features location-specific perks, such as commuter benefits, catered lunches, and recreational clubs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Khoros provides Austin employees with free lunch on Monday, Wednesday and Friday and breakfast on Tuesday and Thursday.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Khoros

What does your typical day look like?

My day starts with a quick check of Slack for anything urgent. Daily meetings include selecting new vendors, working on implementations, supporting the business with projects, or having 1x1s. I try to block time for focused project work, daily walks, and lunch away from my desk. In between, I'll catch up on our social Slack channels!

Deb de Freitas

Director, Business Systems

How do your team's ideas influence the company's direction?

It’s our mission to internally plug Strategic Services into every team throughout Khoros. We’re super-users of the product, so we provide input and feedback. We interact with customers daily, so we convey what they’re asking for, and we want to facilitate collaboration to make an even stronger “One Khoros.”

Spike Jones

General Manager, Khoros Strategic Services

Khoros Careers In Austin
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