About hOp

In 2012, the founders of hOp saw early indications that Social Media was creating digital isolation and loneliness. They set out to build technology that created community by managing proximity-based networks. hOp’s mission is to create communities where it’s safe and simple to help Other people (hOp). We make in real life (#IRL) networks from familiar faces. hOp believes authentic community blossoms when we spend time together face to face instead of click to click. 

We are a team of 31 humans and 15 dogs. We love working alongside one another and value the real-life effects of an authentic community. We believe in putting others first. We value learning and the impact it has on our work. We commit to doing the right thing even when it is inconvenient. We know the power of vulnerability and how it can be a catalyst for impactful change. We are passionate about what we do and can't wait to find our next team member. Two legs or four, we invite you and your best friend to apply! 

Job Brief

Advanced craftsperson who leads a conceptual area, fostering a collaborative relationship with the Product, Sales, and CS teams. Manages design quality and timeliness. Determines methods on new projects, communicates those to business partners, and coordinates team activities. 

Requires minimal guidance in leading a conceptual area, and actively mentors other individual contributors on expanding leadership and stakeholder management skills.

Responsibilities:

The roles and responsibilities will continue to evolve over time as we continue to improve our design discipline, our company, and our team. This is what the responsibilities currently entail:

• Informs Manager about incoming requests, and refers any platform- or product-level requests to the Manager for consideration. (This would be major changes to information architecture, not bug fixes or small functionality changes) 

• Schedules and facilitates frequent reviews of UX deliverables with cross-functional business partners, and ensures timely delivery to Engineering for the upcoming sprint.

• Deeply product vision and helps designers consistently apply it to mockups. Brings legacy designs into alignment with new visual patterns in a way that is both technically feasible and highly usable.

• Identifies when research is required and actively plans and executes research under the manager’s guidance (if needed). Ensures design decisions are user-focused and helps designers write research reports.

• Ensures that designers regularly update PM tools (like Asana) to facilitate insight into the workload.

Specific Duties:

Lead UX designers are veteran senior product designers, design strategists, product management capable team leaders.

• Leads and oversees the design creation and strategy of multiple products

• Mentors and oversees sr designers and designers across the product portfolio

• Demonstrate thought leadership in design, set the tone on the design strategy of a product, create the work plan for the team and assign tasks to designers as needed

• Work closely with leadership in communicating risks to timeline resources, and product constraints on a timely basis raise key issues before it's too late

• Strategize and help guide other designers in moderate to large research efforts and guide other designers in distilling research insights

• Ensure design standards and interaction consistency across different channels and platforms

• Engages with Product and business partners to understand and help shape the high-level product strategy for a Focus Area

• Partners with PdM to write user stories, and ensures requirements are sufficient for UX work to proceed.

• Reviews every design to ensure adherence to user stories/requirements and overall quality

• Engages Manager to review all designs, explains design rationale, considers feedback, and leads the team in making changes

• Identifies when UX processes are missing or working inefficiently, and leads projects to resolve those issues

• Deeply understands Design & Branding, and helps designers consistently apply it to mockups, including assisting with any “redline” specs that must be delivered.

What We Offer

• Full medical, dental, vision, and ancillary benefit packages

• Competitive stock option packages

• Company matching 401k contributions

• Unlimited vacation policy

• Quarterly volunteering opportunities on company time

• Bi-weekly social outings

• Downtown office with fully stocked drink fridge and snack bar

• Pet-friendly office with a game room and social area