Lead UX Designer

| Austin
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About hOp

In 2012, the founders of hOp saw early indications that Social Media was creating digital isolation and loneliness. They set out to build technology that created community by managing proximity-based networks. hOp’s mission is to create communities where it’s safe and simple to help Other people (hOp). We make in real life (#IRL) networks from familiar faces. hOp believes authentic community blossoms when we spend time together face to face instead of click to click. 

We are a team of 31 humans and 15 dogs. We love working alongside one another and value the real-life effects of an authentic community. We believe in putting others first. We value learning and the impact it has on our work. We commit to doing the right thing even when it is inconvenient. We know the power of vulnerability and how it can be a catalyst for impactful change. We are passionate about what we do and can't wait to find our next team member. Two legs or four, we invite you and your best friend to apply! 

Job Brief

Advanced craftsperson who leads a conceptual area, fostering a collaborative relationship with the Product, Sales, and CS teams. Manages design quality and timeliness. Determines methods on new projects, communicates those to business partners, and coordinates team activities. 

Requires minimal guidance in leading a conceptual area, and actively mentors other individual contributors on expanding leadership and stakeholder management skills.


The roles and responsibilities will continue to evolve over time as we continue to improve our design discipline, our company, and our team. This is what the responsibilities currently entail:

  • Informs Manager about incoming requests, and refers any platform- or product-level requests to the Manager for consideration. (This would be major changes to information architecture, not bug fixes or small functionality changes) 

  • Schedules and facilitates frequent reviews of UX deliverables with cross-functional business partners, and ensures timely delivery to Engineering for the upcoming sprint.

  • Deeply product vision and helps designers consistently apply it to mockups. Brings legacy designs into alignment with new visual patterns in a way that is both technically feasible and highly usable.

  • Identifies when research is required and actively plans and executes research under the manager’s guidance (if needed). Ensures design decisions are user-focused and helps designers write research reports.

  • Ensures that designers regularly update PM tools (like Asana) to facilitate insight into the workload.

Specific Duties:

Lead UX designers are veteran senior product designers, design strategists, product management capable team leaders.

  • Leads and oversees the design creation and strategy of multiple products

  • Mentors and oversees sr designers and designers across the product portfolio

  • Demonstrate thought leadership in design, set the tone on the design strategy of a product, create the work plan for the team and assign tasks to designers as needed

  • Work closely with leadership in communicating risks to timeline resources, and product constraints on a timely basis raise key issues before it's too late

  • Strategize and help guide other designers in moderate to large research efforts and guide other designers in distilling research insights

  • Ensure design standards and interaction consistency across different channels and platforms

  • Engages with Product and business partners to understand and help shape the high-level product strategy for a Focus Area

  • Partners with PdM to write user stories, and ensures requirements are sufficient for UX work to proceed.

  • Reviews every design to ensure adherence to user stories/requirements and overall quality

  • Engages Manager to review all designs, explains design rationale, considers feedback, and leads the team in making changes

  • Identifies when UX processes are missing or working inefficiently, and leads projects to resolve those issues

  • Deeply understands Design & Branding, and helps designers consistently apply it to mockups, including assisting with any “redline” specs that must be delivered.


What We Offer

  • Full medical, dental, vision, and ancillary benefit packages

  • Competitive stock option packages

  • Company matching 401k contributions

  • Unlimited vacation policy

  • Quarterly volunteering opportunities on company time

  • Bi-weekly social outings

  • Downtown office with fully stocked drink fridge and snack bar

  • Pet-friendly office with a game room and social area

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReduxLibraries
    • Charts.jsLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • NestJSFrameworks
    • PostgreSQLDatabases
    • DynamoDBDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • NuclinoManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail


Centrally located in downtown Austin. Walking distance to the Capitol, 6th Street, and some fabulous restaurants.

An Insider's view of hOp

What is your vision for the company?

Social Media is broken. The big, centralized social networks pursue time-in-app and pay-per-click. hOp provides Social Networks-as-a-Service designed to create authentic connections within the audience. I believe the future of Social Media is sponsored where customers own their audience instead of renting it from Facebook.


Chief Growth Officer

What are hOp Perks + Benefits

hOp Benefits Overview

Full medical, dental, vision, life, disability, and ancillary benefit packages. Unlimited vacation policy. 401k company matching with immediate vesting. Company issued top-of-the-line work computer. Competitive stock option packages. Downtown office with gameroom, hammock, music stage, cornhole, kitchen, and drink fridge. Dogs encouraged. Volunteering opportunities and social gatherings on company time.

Volunteer in local community
We volunteer quarterly on company time and seek to help Other people. Our employees have helped prepare over 12,900 meals at the Central Texas Food Bank in this year alone!
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
We offer 401(k) matching with immediate vesting.
Company Equity
We offer competitive stock option packages to all employees.
Child Care & Parental Leave Benefits
Flexible Work Schedule
We expect all employees to be reachable during normal business hours (9am-5pm), but employees are free to breakup their days however they wish.
Remote Work Program
hOp is currently fully remote with a physical office in downtown Austin. We encourage employees to work from where they can do their best work. Several employees come to the office daily.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
We volunteer as a company every quarter. We recently volunteered at the Central Texas Foodbank and are always on the lookout for new volunteering opportunities.
Paid Holidays
Paid Sick Days
We don't keep track of sick days. If you're sick, then rest up.
Perks & Discounts
Casual Dress
No dress code here, friends.
Company Outings
We shoot for two in-person company gatherings per month. These range from hOppy hours to group dog walks to arcade gatherings and everything in between. We love group hangs.
Game Room
Ping pong, anyone?
Stocked Kitchen
We have a fully stocked drink fridge with all sorts of canned bubbles. We also keep plenty of snacks, coffee, and adult beverages on hand. Who says hOppy hour can't take place in the office?
Happy Hours
hOppy* hours take place in the office or a cool spot around town. We love good brews and good times.
We offer company-paid street parking for the time being.
Pet Friendly
We. Love. Dogs. Even more so, we love working with our dogs.
Professional Development Benefits
Lunch and learns
Promote from within
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