Product Designer, Growth & Discovery Experience

| Hybrid
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The Growth and Discovery teams at Favor oversee the beginning of a Customer’s relationship with Favor—from the time a customer decides to join us to when they’ve discovered a merchant to order from. We ensure that Favor keeps growing by finding future customers and making them see the value of Favor so they decide to order. 


We are looking for an experienced Product Designer to be a strategic design contributor who will craft discovery, onboarding, growth, and search experiences that help users discover the value of Favor.


Based in Austin, you will be working closely with a multidisciplinary team of Engineers, Product Managers, and UX Researchers while balancing input and strategy from Marketing and Business partners at Favor to deliver outstanding experiences for our users.

Responsibilities:

  • Design amazing experiences for end users and our marketing team across multiple touchpoints, including mobile and web applications.
  • Be autonomous, but still collaborative. Take full ownership of your work and responsibility for every last detail every step of the way, from initial discovery and ideation to high-fidelity final designs. 
  • As you design, take feedback and guidance from design leads, your product manager(s), engineers, and of course, our users.
  • Deeply understand our service and how it works so you can design the very best solutions for all affected users.
  • Present your ideas regularly to teammates, engineers, and key stakeholders.
  • Work with cross-disciplinary partners to dig into issues, gather feedback, and design the right solutions.

Requirements:

  • You have 2 - 5 years experience designing and building mobile and desktop experiences at consumer-focused product companies.
  • You are skilled with Figma (or Sketch).
  • You are an amazing designer with a core design skill set that includes strategy, wireframing, information architecture, and visual design. You can think in both low and high fidelity and understand the impact of design on user experience across an ecosystem of products.
  • You have a growth mindset and are comfortable with designing to learn. You know that sometimes this means making mistakes. You’re comfortable giving and receiving feedback because you know it makes you a better designer.
  • You have a passion for identifying and solving customer problems. You love to engage with research and hear from users directly.
  • You have experience applying established design patterns to your work.
  • You can describe the design choices you made in past projects and speak confidently to your own design work. You naturally speak on behalf of the user and convince others of your reasoning.
  • You have an online portfolio or PDF that you can share with us that demonstrates your experience designing products that users love. Applications without a portfolio will not be considered.

Please link your portfolio and any required passwords we’ll need to view your work.


At Favor, we believe that to Run Texas, we need to represent Texas. By putting Community First, we honor the diversity of our backgrounds and experiences through sharing our unique voices. Our community grows when we challenge ourselves to learn and see the world from another’s view. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer.

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Technology we use

  • Engineering
  • Product
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • FlaskFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • NoSQLDatabases
    • RedshiftDatabases
    • AWS (Amazon Web Services)Services
    • FigmaDesign
    • ConfluenceManagement
    • Google DocsManagement
    • JIRAManagement
    • TrelloManagement
    • SlackCollaboration
    • ZoomCollaboration
    • TrelloProject Management

Location

Our HQ, the Eastside Tech Hub, is located in the heart of East Austin with close proximity to downtown and easy access to I-35. In addition to dynamic work areas, our fully customized two-story office space boasts a coffee bar, lounge area, large events space, library, and more!

An Insider's view of Favor

How would you describe the company’s work-life balance?

Favor truly talks the talk and walks the walk when it comes to prioritizing team members’ personal lives, mental health, and work-life balance. Favor creates opportunities for team members to relax, recharge, and focus on mental health and overall wellness.

Amanda Going

Account Executive, Sales

What does your typical day look like?

I appreciate that I have the flexibility to switch it up and work in the office some days and work from home others. No matter where I’m working, I spend my days coding, collaborating on projects, and connecting with my peers!

Shruthi Krish

Software Engineer II

How does the company support your career growth?

I’ve been lucky enough to pivot my career from Sales to Product Management and even luckier to have been able to do that at Favor. I couldn’t think of a better place to foster the foundation of my career as a PM than among such a unique and caring group of product leaders!

Demi Young

Product Manager

How do you make yourself accessible to the rest of the team?

I’m a HUGE believer in the power of 1:1s, and the importance of keeping a regular check-in on the calendar with my team members. If we are able to have that baseline of consistent, reliable check-ins, I find that my team members are more comfortable reaching out and scheduling additional time with me if they need it.

Kim Klask

Director, Engineering

What makes someone successful on your team?

Favor is a healthy place for an engineer for many reasons, particularly because of the high level of trust and autonomy. There is zero micro-management, zero gate keeping, and big opportunity for high impact. A successful engineer will need to be a self starter, with a high degree of ownership in their work. 

Adam Reidelbach

Software Engineer II

What are Favor Perks + Benefits

Favor Benefits Overview

Favor is proud to offer a wide range of benefits to team members. From medical, dental, vision, and life insurance to unlimited PTO (that's actually unlimited), discounts, commuter reimbursement, and mental health support, our goal is to provide benefits to team members that enable them to have a healthy life inside and outside of work. Explore all you can enjoy as a Favor team member below!

Culture
Volunteer in local community
Join fellow team members who volunteer across Texas.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
In-person all-hands meetings
We host Town Hall every other week and quarterly planning sessions called Favor Future where team members get aligned and build relationships.
Employee awards
Flexible work schedule
We have team members spread across Texas and beyond! Some work from the office, some from home, and some do a mix of both. No matter where you work, we foster an inclusive and flexible environment.
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
We offer a range of employee resource groups, including Somos@Favor, Moms@Favor, Femme@Favor, Dads@Favor, Black@Favor, Asians@Favor, Queer@Favor
Hiring practices that promote diversity
We hire using processes that eliminate biases against groups and individuals. We always aim to have team members as unique as the communities we serve.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Partner Guidance is a FREE benefit ALL Favor team members (medical-enrolled or not) and family members living in their household can use for help with any of life's concerns.
Transgender health care benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave Benefits
Generous parental leave
Favor offers generous parental leave for both birth and adoption.
Family medical leave
Adoption Assistance
We offer reimbursement of eligible expenses for adopting parents as they grow their families.
Fertility benefits
Team members enrolled in select plans have access to fertility benefits for fertility treatment.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
We reimburse eligible commuting expenses monthly.
Free snacks and drinks
Some meals provided
Catered lunches are provided Tuesday and Thursday at our office.
Company-sponsored happy hours
Head on over to the bar at Favor HQ for drinks and good vibes every Thursday for Happy Hour. Cheers!
Onsite office parking
Mother's room
Professional Development Benefits
Lunch and learns
Learning Labs are a diverse set of skill-building classes and workshops centered around personal and professional development.
Promote from within
Mentorship program
The Favor Intern(al)ship program allows team members to develop new skill sets and interact with other teams.
Continuing education available during work hours
Customized development tracks

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