Product Designer- Unify Platform at Living Security

| Austin
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Company Description

Founded in 2017, Living Security’s mission is to help prevent cybersecurity breaches with a human risk management solution that does more than meet compliance needs, it also truly changes behavior. Living Security believes empowering people is the key to ending cybersecurity breaches, picking up where traditional security awareness training drops off. Gamified learning and immersive experiences engage and educate users, while the science-backed, tech-enabled platform uniquely provides CISOs the ability to measure training efficacy and program ROI.

Named one of Austin’s Best Places to Work, the Living Security team is composed of 50+ cybersecurity professionals committed to transforming security awareness training as we know it and turning end users into the enterprise’s greatest asset against cybercrime. Living Security is trusted by security-minded organizations like CVS Health, MasterCard, Verizon, MassMutual, Biogen, AmerisourceBergen, Hewlett Packard, JP Morgan, and Target. Learn more at www.livingsecurity.com.

While we take our mission seriously, we have a lot of fun while executing! 

Job Description

OUR DREAM CANDIDATE has the hunger to achieve something great. You'll join a startup experiencing rapid growth near the start of it all. You'll get as much out of the experience as you put into it. We want someone who will do whatever it takes - not just to help Living Security fix security awareness, but because you are in a hurry to have an impact.

In this role you will own and drive the overall roadmap and deliverables for the Design System, Design Tooling, and Design Governance programs and empower the design team to create world-class designs and operational efficiencies by promoting design thinking and implementing conducive processes. You will work within one or more agile teams - a product manager, a designer, and engineers - executing on the delivery of crucial features.

What You’ll Do

  • Refine the discipline of design within the organization through mentoring, outreach, collaboration, and exemplary practices. Facilitate design playbacks and feedback sessions
  • Lead design strategy and thought leadership discussions
  • Facilitate stakeholder meetings and internal team meetings
  • Foster trust between design, product, and engineering teams
  • Extract meaningful user experience insights from application telemetry. Advocate for design changes that will improve metrics
  • Establish empathy within the organization for customers and users. Understand their problems and challenges in order to design user experiences that drive engagement and increase retention
  • Lead workshops and design sprints and prototype ideas at various levels of fidelity and test them with representative users so you can iterate towards excellence
  • Communicate your designs and their underlying rationale clearly to clients and other team members through artifacts including site maps, journey maps, storyboards, user interface designs, information architecture diagrams, interaction models, and usability test reports. Support these design decisions with data, user research, and industry standards

Qualifications

You're the perfect candidate if you obsessively advocate on the users' behalf and have a clear understanding of their goals and how they align or conflict with business goals and technical constraints. You bring deep experience in all areas of product design - interaction design, visual design, and user research and also demonstrate thought leadership within organizations and impact and eminence within the design community.

MINIMUM QUALIFICATIONS:

  • 7+ years of experience in software UI design creating artifacts including low- through high-fidelity mockups, interactive prototypes, and journey maps
  • 5+ years of experience designing the software UI of enterprise-level B2B or B2C applications that support users who are performing complex, technical tasks including software-as-a-service
  • 5+ years experience as an embedded designer within cross-functional agile teams consisting of product managers and engineers
  • 2+ years experience in planning, conducting, or participating in UX generative and evaluative research to discover user needs, define workflows and use cases, and iteratively refine prototypes
  • Representative research activities include contextual inquiry, semi-structured interviews, and scenario-based usability testing
  • Owner of an online portfolio that represents your (non-confidential) latest and greatest work including an example of a product design flow with a high level of craftsmanship
  • Working knowledge of HTML/CSS

BONUS QUALIFICATIONS:

  • Mastery of prototyping and design tools such as Sketch and Figma
  • Holder of a degree or certification in design, human-computer interaction, human factors/ergonomics, software engineering, or experimental or cognitive psychology; or have equivalent experience in product design and user experience principles and methods

Additional Information

Perks of Living Security:

  • Open, inclusive, and fun environment
  • Benefits, including medical, dental and vision insurance, short and long term disability, life insurance, 401(k), HSA with employer contribution, FSA
  • Financial Wellness Program/Financial Advisor
  • Competitive salary plus stock options
  • Responsible unlimited PTO policy and paid holidays
  • Gender-neutral parental leave
  • Some work remote and flex-time options
  • Opportunity to be a part of a company that is revolutionizing the cybersecurity industry
  • Growth opportunities throughout the company

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of ethnicity, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • SpringFrameworks
    • HubSpotCRM
    • SalesforceCRM

Location

3595 RR 620S Suite 150, Austin, TX 78738

What are Living Security Perks + Benefits

Culture
Volunteer in local community
One example of giving back to the community since COVID is through our Family First initiative to provide free tools, content and resources – for families, to help keep kids safe online.
Friends outside of work
Eat lunch together
Intracompany committees
Employees are encouraged to collaborate across departments. This is especially true with our newly formed Culture Team and various slack channels for everything from fitness, to pets, to books.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
The leadership team at Living Security is a reflection of the employees. The team is committed improving diversity and inclusion practices for all employees for the moment a position is posted.
Unconscious bias training
Several employees have gone through unconscious bias training and the company is committed to company-wide training in 2021.
Diversity Employee Resource Groups
We have recently established a culture and inclusion team. We are currently mapping out our four areas of impact for the company - giving, engagement, L & D, and team building.
Hiring Practices that Promote Diversity
We are currently improving our hiring practices to further promote diversity. For example: metrics, where we post positions, language in posting, and unconscious biases training.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to $2,750 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Starting in Jan 2021, Living Security will be offering a 401(K) retirement plan.
Company Equity
Employee Stock Purchase Plan
Qualified employees are offered stock options at the strike point.
Performance Bonus
Qualified employees can receive a performance bonus.
Child Care & Parental Leave Benefits
Child Care Benefits
The company started providing a dependent care reimbursement when Shelter In Place went into effect in March.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Currently the entire company is remote, except for those who choose or need to be in the office. We are exploring a remote work program for 2021.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Paid sick days would fall under our unlimited PTO.
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Lunch'n learns are starting in Jan and will be once per month. Topics will include 401(K) and financial sustainability, Courage Conversations, Leadership training, personal branding, and more.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Living Security is doubling in size (rapid growth) and leadership is committed to improving with company's perks with this growth.

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