Product Designer

| Austin
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You'll be responsible for creating the human experience of using our software, as well as the execution of our brand. You'll design everything from user interfaces, to marketing materials, to the occasional t-shirt.

Our users are responsible for defending their companies, and even their country, against disinformation. Their work is fast-paced and complex, and it's your job to help them discover what they need and move as quickly as possible.

Our potential customers and candidates need to understand and relate to the story of our company and the awesome work we do. It's your job to help tell these stories.

The Role:

As a Product Designer, you are a generalist who spans many design disciplines: user research, information architecture, prototyping, ideation, interaction design, and sometimes visual design. You will visit our users, listen, investigate, learn, and ideate. You know that form informs function and usability—that the surface layer doesn't exist in a vacuum.

Sometimes we're out in front, exploring brand-new problem spaces, figuring out what to build, and sometimes you're deep in the details of micro-interactions, figuring out how to build it.

Core Responsibilities:

  • Prototype with paper and Sharpies, JavaScript, After Effects, and Keynote.
  • Work with product managers, engineers, domain experts, and data scientists to develop new features and refine the New Knowledge product

About you:

  • You are the person that people can't wait to collaborate with.
  • You have empathy, not ego. You strive to understand users and fight to empower them.
  • You have a profound love of engineers and researchers. New Knowledge is a technology company. Engineers and data scientists realize our vision—and we realize theirs—and together we create software that our users love.
  • You have a highly iterative design process. You move fast, listen, and adapt. - You rapidly incorporate feedback, and prioritize collaboration. You are adept at giving and receiving critiques.
  • You are a master of tools. You move with ease across software and fidelity, depending on the task at hand. Sketch.app, hand-coding, Photoshop, Illustrator, or Keynote—and good old-fashioned pencil and paper.

Perks:

  • Competitive salary and healthcare, vision, and dental
  • A business that trusts and embraces technology
  • A leadership team that wants to do it right and is open to new ideas
  • Flexible work hours
  • Lots of available and free parking
  • Unlimited vacation (and no, that is not code for you never take a vacation, we encourage and value time off)
  • Stocked kitchen full of healthy snacks
  • Professional development opportunities
     
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • Node.jsFrameworks

Location

Austin, TX 78701

An Insider's view of New Knowledge

What’s the vibe like in the office?

The vibe in the office is genuine and welcoming. Too many times tech companies try to contrive their culture, and tell people how they need to act. This couldn't be more different from New Knowledge. It's an environment that celebrates individuality, and welcomes new ideas.

Chelsey

Demand Generation Marketing Associate

What's the biggest problem your team is solving?

Weaponized narrative and disinformation campaigns are storming into our lives over the Internet. It is incredibly rewarding to have a career where you can detect these activities and protect our institutions and the communities and discourse around them.

Dakota

Software Engineer

What are some things you learned at the company?

I have learned how to incorporate feedback from users to make models and statistics to answer multifaceted questions about communities on social media. I have also had the chance build APIs around my models in order to make them more accessible to users.

Becky

Data Scientist

How do you empower your team to be more creative?

What we do requires creativity from everyone in the company. The space is large and the problem unsolved - this isn't something anyone's built before. Our success depends on everyone looking for being resourceful and creative. We give people the tools they need, the problems we're facing and the guidance they may need to discover the right tools.

Sandeep

CTO

What makes someone successful on your team?

A slightly unhealthy obsession with protecting people, people who are driven to solve problems by relentless curiosity, and a technical ability to explore various data sets and persuasively present discoveries.

Ryan

COO

What are New Knowledge Perks + Benefits

New Knowledge Benefits Overview

We are a startup company in the fun sense, we move quickly and get a lot done, but an established company when it comes to benefits. We have funding and revenue and we know the value of investing in our employees to grow New Knowledge. We offer Fortune 500 level health care benefits, vision + dental, free parking, a 401(k) and professional development opportunities.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Free parking in our downtown office
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
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