Senior Content Designer

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About H-E-B H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 109,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.  

What is the opportunity?

 

As a Digital Content Designer, you’re someone with a deep passion for words and user experience design. You advocate for your users and shape experiences by crafting copy that helps them achieve their goals. You collaborate with other teammates to execute seamless user experiences with a unified voice across platforms. 

 

Your responsibilities:

  • Write clear, concise product copy across a variety of user experiences
  • Understand your users and be able to explain how your content solutions meet their needs
  • Translate complex concepts into jargon-free, effective copy
  • Champion the value of content design among other teams
  • Collaborate with designers, product managers, and engineers to define requirements and manage projects 
  • Use data and user metrics to make recommendations and content improvements
  • Partner with marketing to execute a consistent voice across our digital experiences
  • Help build and apply content guidelines and processes
  • Ensure all product copy meets legal and localization standards

 Why is it awesome? You will…

  • Have the freedom to define how content design and strategy operates at H-E-B Digital
  • Be part of a small, lean team (to start), which translates to you having a big personal impact
  • Have huge opportunity for growth: H-E-B Digital is on the way up, creating exceptional career paths for exceptional product and design talent
  • Be surrounded by top talent

What do you need?

  • Bachelor’s degree or equivalent experience
  • 3–10 years of experience working with content on digital products
  • Mastery of of the English language (bonus points for the ability to write and speak Spanish)
  • A portfolio of design-focused writing samples that demonstrate the impact of content design in a digital space

Do you have what it takes to succeed?

  • Enthusiasm for H-E-B values and the H-E-B Digital mission
  • A deep understanding of how different connected devices impact user experience and how user experiences lace together across different platforms
  • Exceptional strength in consumer software products, with emphasis on mobile-first (native and web apps)
  • Ability to quickly and smoothly transition from concepts and ideation to detailed execution
  • Ability to find simple solutions for complex problems
  • Embrace and thrive in fast-paced, lean startup cultures
  • High comfort level with “lean startup” or Agile development methodologies
  • Firm believer in the power of design thinking and the energy to evangelize it within the company
  • Always on top of the latest technologies and industry trends

 

 

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Location

2416 E 6th St, Austin, TX 78702

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