Senior Design Operations Strategist

| Austin | Remote
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Job Description

We’re looking for a Senior Design Operations Strategist to join Procore’s UX organization. In this high-impact position, you'll create efficiencies for our design and cross-functional teams, as well as streamline our design processes, programs, and tools.

As a senior member of the Design Operations team, you'll use your design and program management background to deeply empathize with the needs of the UX team. You'll drive initiatives end-to-end, partnering within UX and across Procore’s Product and Technology (P&T) organization to define, rollout, and maintain programs and processes. We're looking for a gifted collaborators who can dive deep into a problem space and navigate diverse stakeholder needs to arrive at simple, scalable solutions.

As a Senior Design Operations Strategist you will also lead activities that promote a healthy department and culture, including surveys, recognition, change management, team norms, etc. You care deeply about forming meaningful relationships with your department, and fiercely advocating on their behalf to ensure organizational health. Apply for this role if you enjoy high-impact work and collaboration, and if you have a passion for raising the bar in high-growth organizations.

This position reports to the leader of the Design Operations Team, and will be based remotely. We’re looking for someone to join us immediately.

What you’ll do:

  • Collaborate with and influence both ICs and leadership, leading with empathy

  • Continuously improve processes, practices, and culture on the UX team

  • Improve and maintain relationships and processes with P&T partners in product, engineering, ops, and program management

  • Evangelize the value of design and associated processes to partners outside of UX

  • Own and manage initiatives, ensuring pertinent information is communicated and understood by partners and leadership

  • Drive momentum around priorities with resilience and positivity

  • Define change management strategies that encourage healthy adoption of new processes & programs

  • Continuously adapt to the complexity of a high-growth environment

What we’re looking for: 

  • 5+ years of experience in product design and/or design program management

  • Successful track record of creating and managing impactful design programs and processes for teams at scale

  • Experience supporting and collaborating with UX teams at scale, including UX disciplines such as Research, Content Strategy, and Design Systems

  • Strong project management and time management skill sets

  • Ability to partner and negotiate with partners in product, engineering, ops, and program management

  • Analytical and data-informed approach

  • Strong written, verbal, visual communication

  • Systems Thinker

  • Preferred: Proficiency in leading design software such as Figma or Sketch

  • Preferred: A portfolio showcasing your approach to defining processes and/or programs that support a UX department

  • Bachelors degree in a relevant field preferred, or equivalent work experience 

Additional Information

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. 

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee stock purchase plan, enrichment and development programs, and friends and family events.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ASP.NETFrameworks
    • Ruby on RailsFrameworks
    • SalesforceCRM

Location

Procore Austin is the second largest of our offices, occupying six floors in the Chase Tower at the center of downtown Austin.

What are Procore Technologies Perks + Benefits

Procore Technologies Benefits Overview

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we invest in our people through Learning & Development opportunities, Enrichment Programs, and providing the encouragement and resources to own your role.

Our offices are largely wall-and-door-free, and the company culture reinforces and celebrates creativity, autonomy, and ingenuity. We aim to create a work environment where our employees can say this is the best job they’ve ever had.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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