Whole Foods is looking for a Lead UX Product Designer to focus on internal software projects. Our UX team is designing an ecosystem of digital and physical products to create a best-in-class retail experience. For this role, we are looking for an experienced and independent UX designer to oversee the part of our digital ecosystem that supports our team members. These products are often complex problems looking for elegant design solutions.

You are a human-centered product designer and strong communicator who can work collaboratively on passionate teams to tackle complex UX challenges. You have the ability to empathize with the user and take pride in untangling pain points in ways that are delightful. You know how to design iteratively, informed by prototyping and user-testing to refine and validate your solutions. You know how to employ and evolve a design language system and how to work with a development team to translate that into a working component library. You are comfortable prioritizing and scoping projects as well as balancing multiple assignments. You are proactive and know how to navigate an organization to identify opportunities and partnerships. You have a discerning eye for color, layout, type and motion and are comfortable providing critical feedback and have experience working with technology partners to make sure the design intent is implemented. You are comfortable working across multiple modalities and interfaces from desktop and mobile to in-store experiences.

Please provide a link to past work and thinking.

Responsibilities:

• Collaborate on interdisciplinary teams with technology, product, brand and consumer insights to leverage past research, design holistic solutions and ensure quality implementation.
• Design complex UX software solutions for complex professional applications.
• Work independently to scope, right-size and prioritize projects.
• Leverage, refine, and evolve a centralized design system.
• Establish technology and design constraints in partnership with developers across a diversity of technology platforms
• Communicate concepts, design solutions, and research synthesis visually, verbally and through documentation with diverse audiences.

Qualifications: 

• 4-8 years of experience in software/product design research
• BA/BS degree or equivalent practical experience
• A portfolio that exhibits experience with complex software and products
• Experience building and iterating prototypes and concepts
• Ability to scope, schedule, execute, and synthesize user-testing
• Experience with generative research and synthesis
• Facilitation for decision making and prioritization

Preferred Qualifications: 

• Conversant in complex & emerging technologies
• Understanding of agile design and development practices
• UX-centered systems thinking for complex organizations

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.