Senior Instructional Designer at SailPoint

| Austin
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The Senior Instructional Designer/Curriculum Developer will have lead responsibility for growing and maintaining the training curriculum for SailPoint’s software products. They will work collaboratively with colleagues who take pride in their work, can depend on each other to make things happen, respect opinions and like to work hard, succeed, and have fun.

 

The Designer will design, develop, deliver, and maintain high-quality, effective hands-on learning for technical software products. Learning is delivered in multiple modalities including in-person instructor-led, virtual instructor-led, and self-paced eLearning. The Designer must be able to lead and collaborate with SMEs, instructors, technical writers, and content delivery teams. The designer is responsible for managing the schedule, balancing content across courses, driving updates, writing and editing storyboards and scripts, and working with the production team, always with a goal to elevate the learning experience.

 

This is an exciting opportunity to not only work with and grow new training content, but also help achieve SailPoint’s identity management vision. The designer will have great influence on curriculum development and delivery teams while developing multi-modal content on SailPoint’s products. We are looking for smart, technical, skilled people who can communicate at all levels, that are passionate about implementing cool and efficient solutions that enable fast learning with unbiased evaluations.

 

Abilities and Responsibilities:

  • Able to use sound instructional design to create courseware for highly customizable technical software products
  • Enjoy meeting and communicating effectively with SMEs and stakeholders globally to validate all analysis, and demonstrate / validate content
  • Keen ability to define learning objectives and create objective performance and knowledge checks to validate a learner’s mastery of course content
  • Enjoy developing detailed, engaging, task-based training for an audience ranging from technical implementation and administration teams to business administrators and end users
  • Skilled at leading small teams to develop content collaboratively, with precision, speed, and transparency
  • Excel at creating media assets or leverage existing assets, perform image manipulation/optimization and modification of design layout to suit changes in the content
  • Able to participate in peer-review as part of a development team: design documents, analysis documents, storyboards, content drafts of other Course Developers
  • Passionate about quality. Eager to drive continual improvement of assigned courses based on feedback
  • Able to envision new methods of delivering content for complex technical products
  • Able to lead discussions on revising content style standards and collaboratively create / revise them
  • Able to learn and use supported SailPoint products to develop, test, and validate technical content of training materials
  • Capable of holding highly technical conversations with engineering SMEs
  • Understand modern engineering practices (even if you aren’t a software / hardware engineer)
  • Have an acute attention to detail
  • Strong organizational and time management with the ability to follow through on multiple tasks and projects in parallel
  • Ability to work collaboratively and independently as part of a global team

 

Experience and Qualifications include:

  • At least 10 years of experience in the development of training programs for self-paced (eLearning) and instructor-led instruction for the software field
  • 5 plus years leading teams designing and developing enablement content (technical training for software implementers, partners, system administrators, and business users, etc.) required
  • Demonstrated knowledge and proficiency in instructional design, including training task analysis, writing objectives, curriculum and lesson planning/design, implementation, and evaluation
  • Excellent technical writing, editing, and verbal skills, especially in US English required
  • Proven ability to simplify complex information into an easy-to-understand format
  • Proven ability to effectively coordinate multiple projects simultaneously and work across functional teams – internally and externally, in-person and virtually
  • Mastery of standard content development tools including Microsoft Office, Camtasia, Audacity, Articulate, and at least one online presentation tool (for example: Zoom, WebEx, Adobe Connect, etc.) required
  • Demonstrated detailed knowledge of at least one Learning Management System required, Learndot Enterprise preferred
  • Experience teaching technical content is required
  • Desire to work in a dynamic and fast-paced environment
  • Demonstrated ability to work in a team environment
  • High standards for work quality, self-motivated, able to work with minimal supervision
  • Experience with any of the following is a plus:
    • Object-oriented programming language (Java preferred)
    • XML, HTML, REST APIs, Application Servers
    • System administration activities on Windows and/or Linux platforms
    • Relational database systems / SQL (Oracle, MSSQL, MySQL, DB2)
    • Directory systems (LDAP, Active Directory, Azure)
    • Enterprise operations systems (SAP, PeopleSoft)
    • Software-as-a-Service, cloud-based colutions
    • Identity management systems (SailPoint, Sun, Oracle, IBM, etc.), role-based access control (RBAC), or other identity and access management technologies

 

Education

  • Masters in Instructional Design with a computer software background; or BS or MA in Computer Science (or similar) with instructional design experience; or equivalent experience

 

 

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

11120 Four Points Drive, Austin, TX 78726

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Diversity
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Acme Co. hosts company outings Annually.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
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