Senior Product Designer - Enterprise Partner Platform

| Austin
Why OJO? 
We’re on a mission to empower people to make better decisions through the fusion of machine and human intelligence. We’re solving some of the biggest problems troubling the modern consumer experience. Through our unique, data-driven AI platform, we’ve introduced a fresh approach to the way people make important decisions. As part of our team, you’d be helping to build technologies that will significantly advance the world’s largest consumer industries, starting with home buyers in the real estate industry.
We hope to have an opportunity to meet you, learn about your experience and introduce you to the OJO team. 
About the OJO Customer Experience Team
The OJO Customer Experience team is a collection of designers with unique skills, passions and superpowers that together with our product and engineering partners, define and iteratively develop the cross-channel experiences for our customers. We highly value curiosity, innovative thinking, risk-taking, story-telling, measurement, analytics, and above all, a maniacal focus on our customer (the home shopper). If you want to work in an incredibly fast-paced and innovative environment, come join us!
OJO Labs is looking for a Senior Product Designer to impact thousands of consumer home shoppers and real estate agents by joining the OJO Enterprise Platform Team. Together you will shape the way agents and brokerages work to better serve home shoppers or sellers. Using rapid iteration, and A/B testing protocols, you will work closely within a collaborative cross-functional team environment, to create digital experiences for some of the largest real estate brands in the US.

What you'll do:

  • Work closely with the product managers and engineers of our Enterprise Platform Team to help balance business needs of partners and amplify the customer obsession of OJO to deliver exceptional experiences 
  • Partner with these cross-functional teams to leverage analytics, user feedback, and input from multiple stakeholders and identify problems and define goals for the product strategy 
  • Map product requirements to design elegant consumer-facing user flows, prototype interactions across mobile and desktop platforms across a range of partner experiences
  • Assisting PMs and Engineers in ticket definition - working within an Agile environment
  • Deliver production ready designs for development and collaborate directly with engineers to support an iterative product development process

What we need from you:

  • You Enjoy:
  • Designing products with an end-to-end “big picture” experience in mind, knowing that every detail matters
  • Have a strong voice to inform the strategy of an entire product
  • Collaboratively shipping and iterating-on consumer-facing products and features for all screen types - Mobile, tablet and desktop
  • Facilitating and leading ideation and managing design compromises with team members
  • Participating-in or lead user research/testing with product users 
  • Solving complex design problems that touch multiple systems and teams 
  • Balancing multiple tasks in a fast-paced environment and striking the balance between sketches, wireframes, Lo-fi & hi-fi prototypes 
  • Communicating complex ideas or concepts to non-tech, non-design folks and stakeholders of large national brands
  • Defining Brand Guidelines and robust Design Systems that inform and lead others 
  • Tapping into knowledge of current design tools with the ability to work in Figma
  • Leveraging your 5 + years of experience designing consumer-facing products
  • Bonus Points:
  • Knowledge of CMS (Content Management Systems) either working on them or working with them
  • Familiarity with CRMs (Customer Relationship Management. A system or strategy for managing client interactions, dealing with future and current customers, optimizing and systematizing relationships)
  • Knowledge of real estate industry
  • Experience designing mobile applications
  • Experience designing for scale (SaaS, or other models)

Who is OJO? 
We are an Austin-based, technology startup focused on fundamentally improving the way people make their most important decisions through the fusion of machine and human intelligence. With offices in Austin, TX, Minneapolis, MN, San Mateo, CA and Vieux Fort, St. Lucia, we have over 300 employees globally. We are continuously named a Top Place to Work and have recently been named to the Inc. Best Places to Work list for the second year in a row. Backed by top-tier VCs and industry veterans, we have managed to hire the best technical, product and operational minds to pursue this incredible opportunity. We know we’re onto something big and everyone on our team has a significant impact on our evolving product, team and culture. 
OJO is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • TypescriptLanguages
    • ExpressFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • ReactFrameworks
    • PostgreSQLDatabases
    • RedisDatabases


We recently moved (Aug 2019) into our hip new SoCo office - with an unobstructed view of beautiful downtown Austin. Come check us out!

What are OJO Labs Perks + Benefits

OJO Labs Benefits Overview

* You get to work with the best of the best
* A collaborative, respectful environment where your voice will always be heard
• Competitive Salaries
• Equity
• Unlimited/Open PTO Policy
• Hip SoCo Austin Office
• Dog-Friendly Workplace
• Commuter Stipend or Free Parking
• Optimum Workspace Subsidy
• 70% Coverage of Employee and Dependent Health Premiums
• Promote from Within Philosophy
• Volunteer Program (OJO Cares)
• Many More – We have a whole team dedicated to making OJO an awesome place to work!

Volunteer in local community
Monthly volunteer program called OJO Cares. Each month we go out into the community as a group and give our time to a variety of causes. Our people drive which causes we choose and how we participate!
Partners with Nonprofits
We've worked with some really amazing charities! A few examples are: Mobile Loaves & Fishes Community First Village, Austin Animal Center, We are Blood, Safe Austin, Capital Area Foodbank, and more!
Friends outside of work
Eat lunch together
Intracompany committees
We have a Culture Committee compromised of folks across all departments and job levels. This group helps shape the activities we do together as a team!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Highly diverse management team
Our Executive and Senior leadership teams are diverse and well-rounded.
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
We offer a pet insurance policy as part of our dedicated dog-friendly workplace (though our plans cover more than just dogs - even exotic pets)! We have multiple coverage options to choose from.
Wellness Programs
Onsite Gym
Team workouts
We've recently partnered with Equinox gym (located in our building) to have OJO specific rates and special classes just for us!
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Competitive compensation plans.
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We believe life is what happens outside of the office, and we support our team's individual needs to manage their schedules.
Family Medical Leave
Employees who have been with the company for 3 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Company sponsored family events
OJO holds semi-annual organized family events (such as Family Field Day in the summer) as well as various other options such as family-friendly volunteer opportunities through OJO Cares.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Our open PTO policy includes vacation and sick time, as well as anything else needed for our employees to manage their personal leave.
Paid Volunteer Time
We have a monthly volunteer program that provides opportunities to our team to give back to the community.
Eligible employees get 42 days of paid sabbatical after their first 6 years of working at the company.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Special rates at Equinox gym, a company offered subsidy and OJO only classes.
Professional Development Benefits
Job Training & Conferences
OJO has lots of growth and learning opportunities!
Lunch and learns
Our Data Science and Engineering teams hold regular lunch and learns ranging from beginner to advanced topics.
Cross functional training encouraged
Promote from within
Customized development tracks
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