Senior Product Designer

| Austin

We're looking for a passionate and seasoned designer to join our team as we design and improve our "all-ways connected" marketing platform. You should have a start-up mentality, be comfortable taking smart risks, solve important problems, and be able to adapt and iterate quickly with your product team. We are looking for a top-notch designer who is passionate about social media, understands enterprise software users, and is ready to roll up their sleeves and make a difference. 

As a Senior Product Designer you will be responsible for creating enterprise social management applications. You are a software designer at heart, who appreciates that designing software is about designing for the optimal user experience, which starts with a strong foundation of understanding customer needs and user behavior. You strive to design intuitive workflows, thoughtful interactions and beautiful user interfaces. 

Job Duties: 

  • Working as a co-owner with your Product Management and Engineering counterparts, together you will drive the product vision. 

  • You will work closely with Product Management to translate business goals into engaging products. You will conduct user research to build empathy around our customer's needs and pain points, and then synthesize the findings and develop actionable insights for your product team. 

  • Working both independently and in collaboration with the Product Design team, you will concept, design, and prototype software experiences for our customers that are intuitive and engaging.

  • You will work hand in hand with Engineering to ensure designs are implemented as designed. You will ensure proper use of already designed and implemented components of the user experience and work with the broader Product Design team to extend the design language and workflow patterns, as required.

Minimum Requirements:

· Bachelors or higher degree in Design / related field, or equivalent work experience required 

· 5+ years experience designing web-based software experiences

· Expert understanding of user-centered design methods and best practices

· Portfolio of work showcasing your diverse experience at each stage in the design process

· Willingness to function as an individual contributor, creating product design deliverables

· Experience conducting user research (i.e. observational customer interviews; usability testing)

· Produce user requirements and insights documentation (i.e. personas and user scenarios)

· Ability to create storyboards, sketches and prototypes to map out the desired experience 

· Prototyping (we do it everyday) is an integral part of your process 

· Strong visual design skills to further establish the overall design direction for our products

· Ability and desire to clearly communicate your ideas to a wide variety of key stakeholders

· Team player – you consistently demonstrate respect for others and enjoy collaboration

· Positive attitude and a desire to learn 

Nice to haves:

· Experience leading other designers; good management skills

· Mobile and responsive design experience

· Hands on experience with front-end web technologies

· Design for Social Media Management software

· Experience working with Marketing and Business Teams on product releases


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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases


7300 Ranch Road 2222 , Austin, TX 78730-3204

An Insider's view of Khoros

What are some social events your company does?

Khoros Austin embodies cultural diversity through inclusivity and team engagement. Not only do we offer daily catered lunches and weekly bootcamp and yoga classes, but we organize unique monthly happy hour experiences, (mixology contests, candle making, mindfulness classes) quarterly volunteer opportunities and partnerships with local non-profits.

Laura Whitefield

ATX Senior Executive Assistant & Cultural Specialist

How does the company support your career growth?

After trying on quite a few different roles, I feel so fortunate to have found the perfect one for me. My managers have always been so helpful in making sure to elevate and help me prep for the right opportunities to provide value for the company and help me transition into a role that I love.

Sidney Gomez

Sales Engineer

How has your career grown since starting at the company?

I've had multiple opportunities to learn and grow at Khoros. I began as a Recruiter and was promoted to Recruiting Lead within a year. Having worked in recruiting a while, earlier this year, I was interested in a career shift and was supported through a transition into Sales Engineering. My career has grown exponentially since being at Khoros.

Kristine Lim

Associate Sales Engineer

What are Khoros Perks + Benefits

Khoros Benefits Overview

Khoros offers a competitive benefits plan that empowers employees to make decisions that best benefit themselves and their families. By incorporating exceptional benefits with office-specific perks and a work-life balance, Khoros delivers an exceptional employee experience for its global team.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Khoros provides Austin employees with free lunch on Monday, Wednesday and Friday and breakfast on Tuesday and Thursday.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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