About Worksmith

Worksmith is a fast-growing software start-up based in the heart of Austin, Texas. We make it easy for our commercial clients to find, manage, and pay local service providers. Our software-enabled marketplace seamlessly connects retailers, restaurants, salons, spas, clinics, etc. with local contractors, such as cleaners, handymen, painters, plumbers, etc. across the US and Canada.

Worksmith’s software saves time, money and headaches: for clients, Worksmith provides the peace of mind of knowing any emergency or recurring maintenance need is being handled efficiently and effectively by the Worksmith network.

For service providers, Worksmith is an easy-to-use, pay-for-performance marketing vehicle that provides job opportunities without the hassle of sales and marketing, billing or collections. Our platform provides the means for local service providers to dramatically grow their business: the top-performing contractor made $85,000 through Worksmith in 2016.

Why Worksmith

We work hard and play hard.

The market opportunity for facility management is $50B and we’re disrupting it. From years of experience working with technology startups and enterprise operations managers, we knew there was a better way to find, hire, and manage service providers with smart technology, and we set out to build it.

Starting from the ground-up, we’ve come a long way: we grew revenue an extraordinary 5x in 2016 and have signed marquee customers including J.Crew, Bonobos, Rent The Runway, Tory Burch, Rag & Bone, Nespresso and Christian Louboutin. We’ve grown to service over 1,000 brick and mortar locations across the US and Canada. And our network of local service providers is +2,000 strong and growing.

We’ve accomplished all of this and had fun doing it - we promote the phenomenal Austin lifestyle and enjoy team lunches with Franklin BBQ, foodie tours of East Austin, and ACL Festival.

We’re team players.

Worksmith is a team environment - We cannot build this company without each and every team member, and we’re looking for people who jump at the chance to get in the game.

We rise to the occasion.

We’ve come a long way, and we have a lot to do. We’re looking for those ready to lead by example: early risers willing to come in early when needed, night owls willing to staying late to excel through the sprint, and masters of efficiency who find ways to do more, better, faster, and more creatively.

This isn’t a job - it’s an opportunity to build something great.

If you’re ready and willing to roll up your sleeves, now is the time. We’ve called the plays, set our sights on company-wide goals, and are determined to achieve them. This is an exciting opportunity to grow the company and your career along with it.

Overview of User Experience Designer

As a user experience designer, you will be intricately involved in the planning and design of new features and maintenance of our existing features.  Your responsibilities will include:

• Working with business owners to understand their project requirements

• Creating wireframes and storyboards, as well as high fidelity prototypes

• Conducting usability testing to ensure that our solutions meet the needs of the user

• Analyzing user feedback and usage reports to identify areas for improvement of the existing product suite

• Creating basic html and css assets to hand off to developers

• Ensuring that the design and usability of our software is consistent across our entire product suite

• Participating in technology prioritization meetings

The right candidate:

• Can deliver a clean, self-documenting user experience

• Is excited to head to the whiteboard to work out a tough problem with your colleagues

• Can take feedback as well as you can give it

• Displays a self-motivated drive to continuously improve

• Is motivated to not only achieve but exceed expectations

We also look for these qualities:

• A willingness to learn

• A positive and hard-working attitude

• Patience and tenacity

• Organized and detail-oriented

Requirements:

• Based in Austin, Texas

• A four-year college degree

• 3+ years experience in UX and UI design, with a focus on responsive web and mobile apps

• Solid understanding of graphic design and wireframing tools such as Axure, Balsamiq and Marvel

• Experience with JIRA is a plus

What we offer:

• A work-hard, play-hard culture with an entrepreneurial approach

• Opportunities that accompany a high-growth organization

• Competitive compensation including stock options

• Health and dental benefits

• Casual, fun work environment: we enjoy team lunches, happy hours, and electric bike tours