Senior UX Designer at Q2

| Austin
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Q2 is seeking an experienced Senior UX Designer with financial services or consumer application experience to join our Online Banking Product Team. We build stronger communities by strengthening their financial institutions, and the design team’s goal is to foster financial health for their customers through design. You will work on a product with 15M users and growing, which they use every day (> 1B logins per year). We are looking for a good communicator who enjoys developing, delivering, and sharing the full stack of UX requirements, from generative research to workflows, wireframes, and CSS tweaks; contributing to product strategy through the user experience. You will be collaborating with a motivated team of talented UX designers while contributing your unique skills and experience.

This position would be headquartered with our Design Studio in Austin TX, although we will consider full remote applicants.

RESPONSIBILITIES:

  • Lead design of our retail online banking product
  • Transform ideas into valuable, usable software experiences across multiple devices
    • Build interactive prototypes and mockups to effectively communicate the design patterns, product architecture and component functionality to internal and external team members, and to influence adoption and creation of new UI patterns
    • Conduct formal and informal user research and testing of in-progress work, and assist in the implementation of user-based testing to provide optimization of existing application; produce professional research reports
    • Effectively collaborate with product managers, researchers, project team members, and other stakeholders to understand product vision and customer needs while validating designs through testing and customer feedback
  • Deliver effective presentations of ideas and concepts to small project teams
  • Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to

REQUIRED EXPERIENCE AND KNOWLEDGE:

  • Bachelor’s Degree in Interaction Design, HCI, Psychology, Graphic Design, or related field plus 8 years of professional experience in UX Design, or a comparable amount of work experience. Master’s Degree preferred.
  • Experience with transactional workflows and data visualization, financial wellness experience preferred
  • Experience designing for mobile and tablet applications, both native apps and responsive web applications
  • Ability to collaborate well with teammates in multiple roles and lead small projects
  • Ability to work on multiple projects simultaneously, including generative research for unmet product needs while supporting feature development within the Scrum team
  • Passion for details while displaying a strong bias towards action.
  • Understanding of industry design systems and guidelines, including iOS and Android, as well as best-in-practice web applications and UI design trends
  • Visual design and knowledge of the software development lifecycle, including agile scrum, strongly preferred
  • Strong foundation in prototyping and wireframing tools (such as Sketch, Axure, and InVision)
  • Solid understanding of information architecture tools and techniques, including site maps, concept maps, and process flows
  • Strong foundation in usability best practices and user research
  • Knowledge of accessibility best practices
  • Ability to understand and inspect HTML, CSS, and JavaScript for design acceptance and troubleshooting
  • Strong attention to detail, with an aesthetic sensibility that requires minimal art direction
  • Highly professional written and verbal communication skills.
  • Proven observational and listening skills; ability to recognize user experience needs and convert into product design

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • ConfluenceManagement
    • TrelloManagement
    • WrikeManagement

Location

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

An Insider's view of Q2

What are some social events your company does?

We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!

Kelley

Sr. Community & Culture Champion

How has your career grown since starting at the company?

I started on Helpdesk, after 2 years got training and certification as Salesforce Administrator, now working in that role at Q2.

Andy

Salesforce Admin.

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

Taylor

HR Business Partner

What are Q2 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees Free on-site garage parking.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
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