DESCRIPTION

The Team: Private Brands is a highly visible, fast-growing business within Amazon. We have a unique business and obsess over quality and building global brands our customers love. We aspire to be part of our customers’ everyday lives by offering them unique products at compelling prices backed by Amazon’s strong customer obsessed reputation.

The Role: We are looking for an exceptional Senior UX Designer to help build a Product Lifecycle Management (PLM) solution for Global Private Brands. Product development in Private Brands is a complex and global process. Some of the steps involved in getting a product from inception to the customer include Product design, Quality certification, Third-party and in-house testing, Mass production, Finalizing product label and packing, FDA approval (if ingestible), etc. Finally, since this is a WW platform, the unique international requirements add another layer of complexity. These different workflows involve intricate sub-tasks and interactions with different retail systems, making this a truly multifarious and challenging capability with deep tentacles across many systems. The goal of this platform is to improve speed, drastically reduce the time to market, and enhance productivity across the entire product development process. You will work with stakeholders across the US & EU in Hardlines, Softlines, and Consumables Private Brands to define requirements and gain alignment to deliver a seamless product experience.

What do we expect you to do? In this highly visible role, you will own the long-term vision of the PLM solution and will shape the way different WW stakeholders interact with the PLM solution. You will collaborate with engineers, product managers, senior executives and business stakeholders throughout the strategy, design, and development lifecycle. You will also contribute to the product roadmap, drive future concepts, and deliver CX enhancements. In this role, collaboration and product ownership is essential, requiring you to be a great communicator, and successfully present and align with a variety of stakeholders. Additionally, you must be able to work with ambiguity and deliver designs that elevate the PLM CX as a whole.

Ideal candidates will:
· Contribute to the design of useful, usable, and desirable products in a team environment
· Create user-centered designs by working backwards from the customer, utilizing customer feedback, market analysis, and usability findings
· Use business requirements and market research to assist in developing use cases and high-level requirements
· Design the UI architecture, interface, and interaction flow of new web and on-device software applications
· Design the architecture, interface and interaction flow of services and experiences
· Present designs to design and product leadership. Synthesize and manage feedback to incorporate changes appropriately and iterate design accordingly.
· Continually iterate and evolve the way we design for and learn from our customers.
 

BASIC QUALIFICATIONS

· At least 8+ years of experience as a user experience designer, interaction designer, or similar UX-related role
· Experience creating prototypes or highly detailed wireframes for complex operations software
Experience with user interface patterns for web
· An online portfolio or samples of work demonstrating relevant experience
· Fluency in best practices for information architecture and interaction design, and user-centered design process, as well as strong knowledge of user experience principles and techniques
 

PREFERRED QUALIFICATIONS

· Experienced in best practices for information architecture and interaction design, user-centered design process, as well as strong knowledge of user experience principles, techniques and patterns
· Strong verbal communication and presentation skills
· Strong time-management skills and the ability to be self-directed when needed
· Demonstrated history of acquiring user data (e.g., conducting usability studies, performing user research)
· Experience with UX design for complex workflows for technical customers
· Experience working in a collaborative team and working directly with developers for implementation of designs
· Experienced in delivering UX solutions for projects of large scope and complexity
· Ability to prototype in HTML, JavaScript, and CSS
· Bachelor or Master's degree in design, human-computer interaction (HCI), or equivalent degree
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.