Sr UX & Product Designer

| Austin

Are you a product designer that digs review apps like Yelp and TripAdvisor? Are you looking to join a startup and help it grow from early product/market fit to real scale? We might have the job for you!

TrustRadius is seeking an experienced Product Designer with strong visual design skills to join our growing team and help us achieve our mission of making business software purchases as fun as planning a vacation.

Key Responsibilities:
    • Design (and document) screens and flows for our consumer reviews site. We have both consumer facing tools and enterprise features, so as as designer you definitely will not be bored!
    • Collaborate with product management, research, development and customer success teams to ideate and design new features
    • Work closely with Engineers throughout the development process to ensure that we ship a high-quality customer experience
    • Use and improve our Design Library (currently in Figma and Storybook)
    About You
    • You are transparent, respectful, unstoppable, a team player, and human
    • Your typography, layout and color use are on-point
    • You have experience working with developers in an Agile environment to get your designs implemented and shipped
    • You are a problem-solver who can explain your design rationale
    • You prototype and actively seek feedback to validate your designs
    • Special bonus if you have illustration skills
    • Ideally you have responsive design examples in your portfolio
    Read Full Job Description
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    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
      • JavascriptLanguages
      • SqlLanguages
      • ReactLanguages
      • NodeJSLanguages
      • MongoDBLanguages
      • Google AnalyticsAnalytics
      • OptimizelyAnalytics
      • InVisionDesign
      • SketchDesign
      • Aha!Management
      • ConfluenceManagement
      • JIRAManagement
      • TrelloManagement
      • WordpressCMS
      • SalesforceCRM
      • MailChimpEmail
      • MandrillEmail
      • MarketoLead Gen


    Arboretum Atrium office building with skylights, indoor fountains, and greenscape. Abundant restaurant and shopping options within walking distance.

    An Insider's view of TrustRadius

    What’s the vibe like in the office?

    As we grow it’s important that everyone feels welcomed at TrustRadius. I make it a point to meet and greet every new person that joins TrustRadius and I try to find out something interesting about them. But it doesn’t stop there, I make it a point to engage with people from different parts of the organization on a regular basis.


    Customer Success Manager

    What does your typical day look like?

    My day starts with prepping for customers on scheduled weekly calls where we review progress on their goals. I’m primarily reviewing clients top 3 priorities and lining up tactical resources like quotes, talking tracks, and any specific reports. It’s about driving them towards innovative best practices by leveraging Voice of Customer (VOC).


    Customer Success Manager

    How has your career grown since starting at the company?

    TrustRadius was my first foray into business, coming from academia. It’s a great place to learn, since we sit at the heart of B2B--with a view into both sides of the equation. As we’ve grown, I’ve worn hats aplenty, from writing to client calls to user research. The mentorship and room to run are invaluable, and make my job so satisfying.

    Emily Sue

    Research Manager

    How do you make yourself accessible to the rest of the team?

    It's very important for every team member to know that they can always give me feedback, escalate an issue, and that I'll always listen. We do skip 1-1s, where I meet with team members who report to my management team, small team lunches where I meet with 3-4 people at a time across different departments, and hear what's going on in their areas.



    What are some social events your company does?

    We host biweekly brew and learns, lead by someone on the team who is passionate about the topic at hand. Topics have included Texas Hold’em, Whiskey 101, Vintage Guitars, Pickling and Baseball. It's a great way to learn more about your team and relax on a Friday afternoon.


    Office Operations Manager

    What are TrustRadius Perks + Benefits

    Volunteer in local community
    TrustRadius participates in local volunteer activities by partnering with Central Texas Food Bank for meal kit making and food drives.
    Friends outside of work
    Eat lunch together
    Intracompany committees
    TrustRadius has a culture committee that manage events and programs from our annual holiday party to our Brew & Learns. We also have a Women of TR group focusing on networking and support.
    Daily stand up
    Open door policy
    Team owned deliverables
    Group brainstorming sessions
    Mean gender pay gap below 10%
    Health Insurance & Wellness Benefits
    Disability Insurance
    Dental Benefits
    Vision Benefits
    Health Insurance Benefits
    Life Insurance
    Team workouts
    TrustRadius has a running club that recently completed the Cap10K.
    Retirement & Stock Options Benefits
    Company Equity
    Performance Bonus
    Child Care & Parental Leave Benefits
    Generous Parental Leave
    Flexible Work Schedule
    TrustRadius provides employees with a flexible work schedule that includes Flexible start and end times.
    Remote Work Program
    Family Medical Leave
    Return-to-work program post parental leave
    Vacation & Time Off Benefits
    Unlimited Vacation Policy
    Paid Holidays
    Perks & Discounts
    Casual Dress
    Company Outings
    TrustRadius hosts company outings regularly including volunteer opportunities, hiking with families and happy hours.
    Stocked Kitchen
    TrustRadius has a fully stocked kitchen including snacks, coffee, and all the Topo Chico you could want.
    Happy Hours
    Our office space has multiple parking areas for our team's use, free of charge.
    Professional Development Benefits
    Job Training & Conferences
    TrustRadius offers employees professional development opportunities like online training courses and the ability to attend job related conferences and seminars.
    Lunch and learns
    TrustRadius hosts lunch and learn meetings multiple times a quarter.
    Promote from within
    Continuing Education stipend
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