At LoudCrowd we are redefining the way brands invest and interact with their customers as a tool for growth. We are one of Austin’s fastest growing companies, and are backed by many of the most successful investors and entrepreneurs in Austin. 

We believe that customers sharing the brands they love is a better way to market than paying disingenuous influencers or creepy targeted ads.  LoudCrowd is the only digital marketing platform of its kind – designed to turn your customers into highly active brand ambassadors through automated rewards programs, and to measure the ROI of the content they share across social channels. 

By joining LoudCrowd, you will be jumping into a fast-paced startup environment with a high-performance team who is passionate about democratizing social influence and re-focusing brand marketing on authentic community-based interactions. We believe that our success depends on supporting each other and achieving as a team. We are committed to cultivating a fun, productive work atmosphere and promoting learning and growth. Each of us brings our authentic selves to our work and contributes to our diverse culture where everyone on our team can belong and thrive. We are proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences. 

As a UX Designer, you will be a critical member of our Product team. We are looking for an entrepreneurial mind who is excited to own the challenges of creating our foundational user experiences and defining products that don’t exist yet. You will be the focal point of collaboration between our brands, product, engineering and internal stakeholders. Your work will be vital to make LoudCrowd a must-have for digital marketers and extend our business into new market opportunities. 

You will:

• Direct the creation of innovative, elegant designs that define our brand aesthetic, have visual pop, and make using our products functional, intuitive and delightful.
• Facilitate an iterative design process in collaboration with product and engineering.
• Be our user experience champion. Elevate our empathy and understanding. 
• Be our premier expert and thought leader on UX trends and innovative design. Uplevel our expertise in design process and best practices.
• Contribute to the growth and development of our product and design teams.
• Own the entire product design process, from research to implementation.
• Facilitate internal and external design workshops to inform roadmap prioritization, user flows and feature capabilities.
• Present design concepts to a wide range of audiences to get buy-in and feedback – external business leaders and users, internal stakeholders in leadership, sales, client strategy, marketing, product management and engineering.
• Define and evolve the look and feel of our product design language. Work with engineering to select the best-fit components, libraries and design patterns.

Required experience:

• 3+ years of work experience in user research and design
• Track record of successful projects that have been achieved through collaborative iteration with product and engineering.
• Strong portfolio to demonstrate your work.
• Solid understanding of user-centered design methods across the full UX lifecycle
• Deep knowledge of information hierarchy and design patterns
• Proficiency with research, workshopping and design tools

Bonus points:

• Experience building B2B SaaS, social media, digital marketing tools.
• Passion for contributing to high-growth startups.

We’re looking for:

• Passion for LoudCrowd’s mission and customer-driven social marketing strategies.
• You are excited by the ambiguity of an entrepreneurial, rapidly growing and changing company. You are flexible and can adapt quickly. You find adventure in filling the blank pages of an unwritten story.
• You are a voracious learner, always curious and quick to close knowledge gaps with minimal guidance. 
• You are a team player. You define success based on team wins, and you proactively look for ways to help out and empower your teammates.
• You are high energy, and bring a positive attitude and fun to your work. You demonstrate high humility, low ego.
• You are adept at defining the big picture and how you will contribute to it by prioritizing and consistently delivering the highest value projects. You are comfortable switching between “high-level” and “detail-level” views of projects.
• You are able to juggle many projects and responsibilities. You are highly organized, efficient and set clear priorities and expectations. 
• You have high emotional intelligence. You are able to put yourself in other’s shoes and understand their personalities, motivations, needs and perspectives. 
• You foster smooth collaboration and constructive feedback conversations. You are able to drive towards decisions while creating space for differing opinions.
• You are a strong communicator and adept at presenting to all organizational roles and levels, including customer and internal cross-functional partners.