Q2
As passionate about our people as we are about our mission!
Austin, TX
Hybrid

Senior UX Designer

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Q2 is seeking an experienced Senior UX Designer with financial services or consumer application experience to join our Online Banking Product Team. We build stronger communities by strengthening their financial institutions, and the design team’s goal is to foster financial health for their customers through design. You will work on a product with 15M users and growing, which they use every day (> 1B logins per year). We are looking for a good communicator who enjoys developing, delivering, and sharing the full stack of UX requirements, from generative research to workflows, wireframes, and CSS tweaks; contributing to product strategy through the user experience. You will be collaborating with a motivated team of talented UX designers while contributing your unique skills and experience.

This position would be headquartered with our Design Studio in Austin TX, although we will consider full remote applicants.

RESPONSIBILITIES:

  • Lead design of our retail online banking product
  • Transform ideas into valuable, usable software experiences across multiple devices
    • Build interactive prototypes and mockups to effectively communicate the design patterns, product architecture and component functionality to internal and external team members, and to influence adoption and creation of new UI patterns
    • Conduct formal and informal user research and testing of in-progress work, and assist in the implementation of user-based testing to provide optimization of existing application; produce professional research reports
    • Effectively collaborate with product managers, researchers, project team members, and other stakeholders to understand product vision and customer needs while validating designs through testing and customer feedback
  • Deliver effective presentations of ideas and concepts to small project teams
  • Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to

REQUIRED EXPERIENCE AND KNOWLEDGE:

  • Bachelor’s Degree in Interaction Design, HCI, Psychology, Graphic Design, or related field plus 8 years of professional experience in UX Design, or a comparable amount of work experience. Master’s Degree preferred.
  • Experience with transactional workflows and data visualization, financial wellness experience preferred
  • Experience designing for mobile and tablet applications, both native apps and responsive web applications
  • Ability to collaborate well with teammates in multiple roles and lead small projects
  • Ability to work on multiple projects simultaneously, including generative research for unmet product needs while supporting feature development within the Scrum team
  • Passion for details while displaying a strong bias towards action.
  • Understanding of industry design systems and guidelines, including iOS and Android, as well as best-in-practice web applications and UI design trends
  • Visual design and knowledge of the software development lifecycle, including agile scrum, strongly preferred
  • Strong foundation in prototyping and wireframing tools (such as Sketch, Axure, and InVision)
  • Solid understanding of information architecture tools and techniques, including site maps, concept maps, and process flows
  • Strong foundation in usability best practices and user research
  • Knowledge of accessibility best practices
  • Ability to understand and inspect HTML, CSS, and JavaScript for design acceptance and troubleshooting
  • Strong attention to detail, with an aesthetic sensibility that requires minimal art direction
  • Highly professional written and verbal communication skills.
  • Proven observational and listening skills; ability to recognize user experience needs and convert into product design
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What are Q2 Perks + Benefits

Q2 Benefits Overview

At Q2, we are as passionate about our people, as we are about our mission!
Q2 invests in our employee's success by providing robust employee health and wellness benefits.

Some Benefit Highlights include:
* Lifestyle Spending Accounts (For Gym, Babysitter, DogSitter etc.)
* Family Planning Benefits (Including Adoption Support)
* Parental Leave Benefit: New parents can enjoy 12 weeks of paid leave.
* Flexible Time Off
* HSA Matching Program
* 401K Matching Program
* Career Development Programs
* Active ERG Teams, Communities and Education
* Q2 Community and Philanthropy Programs
* Our You Earned it! Employee Rewards & Recognition Program:
These are points given between any employee recognizing great work or collaboration. The points are redeemed for products, or converted into cash donations for various charities of choice,. They can also be donated to our employee compassion fund. (See below)
* Q2 Employee Compassion Fund - Our employees donate to this fund, which is established for Q2 employees who may need short term assistance.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Want to know more about our authentic culture and work environment?
Check us out at: https://www.q2.com/culture and explore jobs today.
We'd love you to join our super hero "Circle of Awesomeness" and be part of #Q2Peeps today!

Q2 hosts various employee recognition events, philanthropic activities and our communities events, as part of our mission to build stronger more diverse communities:
* Dodgeball for Charity! (We raised $102K- last year!)
* Q2 Spark (Part of our mission to support our communities, and the communities of our customers!)
* Q2 Philanthropy Fund! We have partnered with Austin Community Foundation to make it easier and more accessible for non-profit organizations to apply for grants from Q2, as part of our community support mission.
(Check out the Q2 Stadium Dreamstarter Program!)
* Annual Employee Appreciation Day!
* Our Annual Circle of Awesomeness Celebration (A full day's celebration of employee recognition for outstanding achievements!)

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