UX Designer

| Austin
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Q2ebanking is seeking an experienced UX Designer with financial services, B2B or enterprise application experience to join our Product Team. We build stronger communities by strengthening their financial institutions, and the design team’s goal is to foster financial health for their customers through design. You will work on a product with 17M users and growing, which they use every day (> 1B logins per year). We are looking for a good communicator who enjoys developing, delivering and sharing the full stack of UX requirements, from generative research to workflows, wireframes and CSS tweaks; contributing to product strategy through the user experience. You will be collaborating with a motivated team of talented UX designers while contributing your unique skills and experience.

This position would be headquartered with our Design Studio in Austin TX, although we will consider remote applicants.

RESPONSIBILITIES:

  • Lead design of our commercial online banking product
  • Transform ideas into valuable, usable software experiences across multiple devices
    • Build interactive prototypes and mockups to effectively communicate the design patterns, product architecture and component functionality to internal and external team members, and to influence adoption and creation of new UI patterns
    • Conduct formal and informal user research and testing of in-progress work, and assist in implementation of user-based testing to provide optimization of existing application; produce professional research reports
    • Effectively collaborate with product managers, researchers, project team members and other stakeholders to understand product vision and customer needs while validating designs through testing and customer feedback
  • Deliver effective presentations of ideas and concepts to small project teams
  • Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to

    REQUIRED EXPERIENCE AND KNOWLEDGE:

    • Bachelor’s Degree in Interaction Design, HCI, Human Factors, Psychology, or related field plus 5 years of professional experience in UX Design, or a comparable amount of work experience. Master’s Degree with 3 years experience is nice to have.
    • Experience with complex enterprise workflows for transactions and reporting, including data visualization
    • Experience designing for mobile and tablet applications, both native apps and responsive web applications
    • Ability to collaborate well with teammates in multiple roles and lead small projects
    • Ability to work on multiple projects simultaneously, including generative research for unmet product needs while supporting feature development within the Scrum team
    • Passion for details while displaying a strong bias towards action.
    • Understanding of industry design systems and guidelines, including iOS and Android, as well as best-in-practice web applications and UI design trends
    • Visual design and knowledge of the software development lifecycle, including agile scrum experience strongly preferred
    • Strong foundation in prototyping, wireframing, and collaboration tools (such as Sketch, Axure, InVision, Miro)
    • Solid understanding of information architecture tools and techniques, including site maps, concept maps and process flows
    • Strong foundation in usability best practices and user research
    • Knowledge of accessibility best practices
    • Ability to understand and inspect HTML, CSS and JavaScript for design acceptance and troubleshooting
    • Strong attention to detail, with an aesthetic sensibility that requires minimal art direction
    • Highly professional written and verbal communication skills.
    • Proven observational and listening skills; ability to recognize user experience needs and convert into product design

    At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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    Technology we use

    • Engineering
    • Product
      • C#Languages
      • JavaLanguages
      • JavascriptLanguages
      • PythonLanguages
      • jQueryLibraries
      • ReactLibraries
      • AngularJSFrameworks
      • Backbone.jsFrameworks
      • DjangoFrameworks
      • Node.jsFrameworks
      • TensorFlowFrameworks
      • MongoDBDatabases
      • PostgreSQLDatabases
      • TeradataDatabases
      • ConfluenceManagement
      • TrelloManagement
      • WrikeManagement

    Location

    Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

    An Insider's view of Q2

    What are some social events your company does?

    We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!

    Kelley

    Sr. Community & Culture Champion

    How has your career grown since starting at the company?

    I started on Helpdesk, after 2 years got training and certification as Salesforce Administrator, now working in that role at Q2.

    Andy

    Salesforce Admin.

    How would you describe the company’s work-life balance?

    I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

    Taylor

    HR Business Partner

    What are Q2 Perks + Benefits

    Culture
    Volunteer in local community
    Partners with Nonprofits
    Friends outside of work
    Eat lunch together
    Intracompany committees
    Open door policy
    Team owned deliverables
    Team based strategic planning
    Group brainstorming sessions
    Open office floor plan
    Diversity
    Dedicated Diversity/Inclusion Staff
    Someone's primary function is managing the company’s diversity and inclusion initiatives
    Diversity Employee Resource Groups
    Hiring Practices that Promote Diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability Insurance
    Dental Benefits
    Vision Benefits
    Health Insurance Benefits
    Life Insurance
    Pet Insurance
    Wellness Programs
    Onsite Gym
    Mental Health Benefits
    Retirement & Stock Options Benefits
    401(K) Matching
    Company Equity
    Performance Bonus
    Match charitable contributions
    Child Care & Parental Leave Benefits
    Generous Parental Leave
    Flexible Work Schedule
    Remote Work Program
    Family Medical Leave
    Vacation & Time Off Benefits
    Unlimited Vacation Policy
    Generous PTO
    Paid Volunteer Time
    Paid Holidays
    Paid Sick Days
    Perks & Discounts
    Casual Dress
    Company Outings
    Stocked Kitchen
    Some Meals Provided
    Happy Hours
    Parking
    Relocation Assistance
    Fitness Subsidies
    Professional Development Benefits
    Job Training & Conferences
    Diversity Program
    Lunch and learns
    Cross functional training encouraged
    Promote from within
    Time allotted for learning
    Online course subscriptions available
    Customized development tracks
    Paid industry certifications
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