Visual Designer

| Austin
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BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce, named a 2021 Best Place to Work in Austin, is looking for a talented Visual Designer to join our team! Designers at BigCommerce are responsible for the creation and maintenance of high-quality, publication ready content in support of our merchant and partner engagement goals. While Designers collaborate with all teams at BigCommerce, the relationship between Marketing and Design will be critical for the success of this role. You will be trusted to deliver content that aligns to our creative vision and guidelines while still meeting conversion and optimization best-practices.

You feel passionately that Design is a craft and a critical part of the overall marketing strategy.

What You’ll Do

  • Partner directly with requesters to deliver on-brand, high-quality content and assets.
  • Work proficiently in industry-standard design and prototyping tools (Sketch, Adobe CC, Invision, Principle, etc.).
  • Create pixel perfect output for mid-market and partner campaigns and materials, which include a variety of mediums including: banner ads, whitepapers, infographics, landing pages, social assets, etc.
  • Determine appropriate use of patterns and guidelines for various content needs.
  • Contribute to and help define our high-performing brand and content guidelines.
  • Take full ownership of your work, including meeting deadlines, managing multiple priorities and creating awareness of the production pipeline.
  • Ensure content is optimized and organized for requester needs.
  • Collaborate with other members of the design team on conceptual ideas in brainstorming sessions. Work closely with an Art Director, taking direction and feedback when necessary.
  • Ability to produce low and high fidelity storyboards for video content.
  • Experience with AfterEffects and motion graphics a plus.

Who You Are

  • Knowledgeable
    • 3+ years of design experience working with a marketing team. Preferably with a product or software company.
    • Be able to multitask, working on several projects at once with careful attention to detail.
    • Experience delivering assets and content for large-scale digital properties, including: responsive websites, social channels, advertising platforms, and email. Experience in print publication is a plus. Specific experience required will vary depending on level.
    • Expertise in image optimizing, retouching, manipulation, color correction.
    • Expertise in the Adobe Creative Suite, Sketch, InVision, PowerPoint, Keynote, and JIRA. Experience with Craft, Marketo, and other online publication tools is a plus.
    • Delivery experience working in cross-disciplinary teams.
    • Understanding of mobile and internationalization is a plus.
  • A systems thinker. You quickly embrace and align to guidelines, understanding their application across channels for the entire customer lifecycle.
  • Self-driven. You have superior organizational skills, integrity and great follow through on tasks. You don't get overwhelmed easily.
  • Naturally curious. You're innovative, creative and constantly looking for ways to tweak and optimize process.
  • Team -player. You're a people person who can talk to anyone; you're flexible, fearless, and excited to help build something awesome. Constantly learning and looking for ways to improve your toolkit.
  • Pragmatic. You appreciate the latest design trends but can easily filter out what is and isn’t useful to the task at hand.
  • A utility player. You're willing to help out wherever needed.

Diversity, Equity & Inclusion at BigCommerce
 
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
 
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.
 
Current BigCommerce Employees: Please use the internal job board to apply for openings
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Daily sync
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
BEmpowered for women, non-binary people, and allies; BProud for LGBTQ+ and allies; B-United for Veterans and allies; BCinColor for people of color and allies; BigFamily for caregivers and alli
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Unlimited vacation policy for salaried team members and generous accrued time off policy for non-exempt team members.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees parking in a garage on the property.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
BigCommerce offers a variety of opportunities for learning and development from training sessions and workshops, to different conferences to attend.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

We empower our employees to define culture in the areas of wellness & fitness, community & volunteerism, and team building through local culture clubs to help our employees connect. Our Employee Resource Groups (ERGs) support our diverse workforce through supportive, inclusive networks that help develop awareness and respect across the company. Additionally, we use programs to support our learning culture including our Learning Through Sharing Program, Lightning Talks, Lunch and Learns, Book Clubs, and guest speakers. We sustain our culture by understanding what drives our employees' engagement, measuring that engagement, and implementing initiatives to continue to make BigCommerce an even better place to work

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