Director of Business Development & Strategic Alliances

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Mission

Build and scale a world-class alliances organization and strategy that enables the Tenfold organization to grow from $5m-$100m in ARR over the next 3 years with >30% of net new ARR being contributed by alliance partners.

Outcome: Penetrate and strike partnerships with the world of systems integrators and Alliance partners in the worlds of Contact Center/Customer Experience, Telecom and CRM.

Outcome Measures

  • Build out ICP for SI & vendors and develop prioritized list of target accounts

  • Penetration into ICP System Integrators & vendors as defined in Exhibit A by setting meetings, creating partnerships, and building pipeline.

    • Leading Indicator: Number of engagements (TBD) at a certain stage of

  • At least 25% of FY2019 revenue delivered through the Alliances ecosystem

  • Develop a partner engagement Model (Needs to be developed)

  • Pipeline generated through SI & Alliance channel

  • Fully Loaded CAC within Alliances channel ($$ spend per Customer Acquired)

  • Building a scalable playbook and organization to operationalize it at scale (repeatable and measurable partner engagement model)

  • Extend defensibility through establishment of key alliance partners

  • Work with partner operations for onboarding and enablement

Competencies

  • Builder mindset – comfortable building department from scratch, including partner operations for onboarding and enablement

  • Existing network of relationships across target SI and Alliance partners

  • Familiarity with the technologies. Software-centric beyond just Hardware

  • History of success in building Alliances channel for a SaaS company

  • History of building channel programs in the US and internationally.

  • Strategic thinker - ability to identify, prioritize and execute on opportunities

  • Delivering growth through effective management of others

  • Willingness to be an individual contributor, but ability to build a team

  • Deep understanding of how to build an effective SI and alliance partner playbook

General Values and Capabilities

  • Unrelenting pit of stomach pain when working with anyone but top performers. Felt so bad that you will not tolerate mediocre performance.

  • Learning mindset. Ability to self-correct and learn from mistakes.

  • Strong work ethic

  • Desire to develop people

  • Unrelenting desire to win and be a part of a winning team

  • Focus, patience and persistence - ability to see things through to fruition even across hurdles and setbacks

  • Ability to sell people and partners on the vision and mission of Tenfold - get them emotionally and economically invested in the relationship

  • Ability to balance immediate execution with future scalability/repeatability

 Competencies that are table stakes

  • B2B SaaS experience.

  • Insatiable desire to be a part of a winning team.

  • Understands process and sees value in automation and efficiency

  • Alliance & SI playbook building experience

  • Team building experience

  • Ability to teach others

  • Focus/Prioritization

General values and capabilities that are table stakes

  • Strategic thinker

  • Strong sense of urgency

  • Strong operationally-savvy problem solver

  • Bold

  • Innovative, out of the box thinker

  • High EQ

  • Self aware

  • Straight shooter

  • Entrepreneurial mindset

  • Empowers and develops others

  • Strong work ethic.

  • Willingness to get in the mud.

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Location

We are close to UT Campus with a couple of nearby restaurants like Pluckers, Fricano's Deli (great sandwiches), Friedmans BBQ, and Raku Sushi.

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